Lee Johnson Chevrolet
Kirkland, WA
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Oil Change I was provided with excellent customer service. He explained it well after my oil change, said the tires were at the illegal mark and informed that i I was provided with excellent customer service. He explained it well after my oil change, said the tires were at the illegal mark and informed that it is time to get new tires. More
Excellent When purchasing the Kia to having the car serviced, the department is always pleasant and professional. Would always recommend to anybody wanting the When purchasing the Kia to having the car serviced, the department is always pleasant and professional. Would always recommend to anybody wanting the best experience through Lee Johnson. More
new pachase of Kia Sorento Speedy process, explained well, I could have long test drive. It was very nice to have list of all information of KIA SORENTO by E mail attachment so Speedy process, explained well, I could have long test drive. It was very nice to have list of all information of KIA SORENTO by E mail attachment so I could decide easily I was looking for 7 passenger seat. small enough I can drive around and easy the parking. More
Fine service, but could have used better advance notice. I took my Kia in for its first service this last week. I had called the night before to get an estimate of the time that the service would take. I w I took my Kia in for its first service this last week. I had called the night before to get an estimate of the time that the service would take. I was told that I should plan on an hour. When I arrived, I was told that I should have an warranty covered engine check while I was there. That added an estimated two hours or more to the planned service time. It would have been nice to know about that in advance for my planning purposes. Fortunately, the additional check did not take as long as it might have, and I was out in about an hour and 45 minutes. More
Major repair. I have been driving the same Chevrolet Express van for 220,000 miles and the motor was tired. I am a General Contractor and need my rolling tool box I have been driving the same Chevrolet Express van for 220,000 miles and the motor was tired. I am a General Contractor and need my rolling tool box to handle customer needs. I had the engine replaced and it was done in excellent time. The overall handling of the job was superb and the cost came in below what I was quoted. From Kyle at the service desk to Connan the fantastic technician who did the work to the overall atmosphere of professionalism was beyond reproach. My wife has her Tahoe maintained there and now have another 200,000 of life in my van. I could not be happier. More
They do what they say they’re going to do. I have dealt with many auto dealerships over the years and Lee Johnson’s Service department is tops. The work is done promptly and I have never had to I have dealt with many auto dealerships over the years and Lee Johnson’s Service department is tops. The work is done promptly and I have never had to take the vehicle back. The service writers are always cheerful and don’t try to oversell their services. More
Oil change and light bulb replacement Came in just after 5pm and a few other people had the same idea, but there was only 1 person for intake. The bay was empty with guys ready but had to Came in just after 5pm and a few other people had the same idea, but there was only 1 person for intake. The bay was empty with guys ready but had to only wait just a few minutes for intake person to come back from a customer inquiry. It would be helpful if more than one person was able to work the computer and get the line moving. I will have to come back because Parts was closed so they couldn't get the upper brake light bulb replaced for me. Guys are super nice and apologetic. More
Sorento Purchase Tom Oh was great to deal with. He admitted he largely sells Mazada, but got us all the answers we need for now. Looking forward to new door latch Tom Oh was great to deal with. He admitted he largely sells Mazada, but got us all the answers we need for now. Looking forward to new door latch & WA State Lisc Plates!! More
Service appointment Very professional and quick turn around. A Loaner car was provided and my car was washed and vacuumed. I have always been treated great by the servi Very professional and quick turn around. A Loaner car was provided and my car was washed and vacuumed. I have always been treated great by the service department and this time was no exception. The service team is great!!!!!! More
Professional and timely service Dropped car for oil change and was finished in about 45 minutes and they even washed the car and vacuumed driver side! They were courteous and profess Dropped car for oil change and was finished in about 45 minutes and they even washed the car and vacuumed driver side! They were courteous and professional and answered all of my questions. More