Lee Johnson Chevrolet
Kirkland, WA
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Excellent customer service Kathy Cope was a friendly and knowledgeable salesperson. She took us through the process of buying our Chevy Bolt efficiently and helped us with every Kathy Cope was a friendly and knowledgeable salesperson. She took us through the process of buying our Chevy Bolt efficiently and helped us with every aspect of the purchase, from our initial examination of the car to the test drive and our financing options. She was accommodating and flexible in dealing with the business, and also showed humanity and a sense of humor. I would highly recommend Kathy if you're looking for a new Chevy vehicle! More
Great Communication & Customer Service Lucian, our salesman, was an excellent communicator before and after the purchase. We felt like it was a team of sales people based on the way that th Lucian, our salesman, was an excellent communicator before and after the purchase. We felt like it was a team of sales people based on the way that they interacted with themselves and customers as they came in. We had to return the day after our transaction to bring in additional paperwork and another salesman helped us out and was super nice and helpful. The financial piece was also very helpful, 5 stars all around!! More
Quick, helpful, test drive, and purchase. Sam Faidley was approachable, knowledgeable, and super friendly! He walked us through the features of the vehicle, different models, got us on the ro Sam Faidley was approachable, knowledgeable, and super friendly! He walked us through the features of the vehicle, different models, got us on the road right away. No fuss. When we came back in, there was no pressure to buy, or pick any of the options at the given price point. He worked with us and the finance group to get the payments in the range we were looking for, and then helped we set up the in car app, and troubleshoot the problems I had! More
Diagnosing Check Engine Light After the diagnostics were clear of any errors, the technician continued on to determine what was wrong. After adding more oil the check engine light After the diagnostics were clear of any errors, the technician continued on to determine what was wrong. After adding more oil the check engine light went off. The technician continued to be sure this would resolve our issues. He recommended he keep the car over night to see the problem didn't recur again the next day. He did his homework and told us that Equinox has this problem and that there was an alert; however, our car was definitely over the mileage that was warranted. He told us what oil to use, check the oil level every 3 weeks and an oil change every 3,000 miles. And made sure we knew what the right oil would be. We were only charged for the diagnostic testing. You have a customer for the life of the car with service like that. In addition, we were in the shop the same day of my call for help. Very nice! More
QUICK DEAL negotiation I liked that negotiation took less time. Our salesman , Dan Quaqish, was not pushy . He let us do the thinking and kept answering our questions. I liked that negotiation took less time. Our salesman , Dan Quaqish, was not pushy . He let us do the thinking and kept answering our questions. More
For many, expectations at a dealership are for a “hard” sales experience with people that are less than honest. Lee Johnson definitely did not live up to this expectation. I found them to be honest, polit sales experience with people that are less than honest. Lee Johnson definitely did not live up to this expectation. I found them to be honest, polite and helpful. I would recommend them for a better car shopping experience. More
Gursh made my experience simple and friendly. This store is refreshing to work with compared to other dealers. It was a pleasure doing business with you. Thank you. is refreshing to work with compared to other dealers. It was a pleasure doing business with you. Thank you. More
Chevy Bolt Purchase I just bought a 2019 Chevy Bolt at Lee Johnson Chevrolet in Kirkland, Wa. My salesperson, Kathy Cope, was very knowledgeable about the Bolt and thorou I just bought a 2019 Chevy Bolt at Lee Johnson Chevrolet in Kirkland, Wa. My salesperson, Kathy Cope, was very knowledgeable about the Bolt and thoroughly explained the various features of the car to me. I am very happy with my new Bolt. Kathy and the entire Lee Johnson staff were a pleasure to work with. More
A great deal and good help from Lee Johnson and Brent Peugh I recently shopped for my first electric car and ended up buying a Chevy Bolt from Lee Johnson. I worked with Brent Peugh and had a great experience: I recently shopped for my first electric car and ended up buying a Chevy Bolt from Lee Johnson. I worked with Brent Peugh and had a great experience: low pressure, lots of good information, all my questions answered, a good price and in the end a great car. Thanks, Brent! More