Lee Honda Auburn

My girlfriend and I looked at Lee Nissan for a Rogue but then decided on buying a Honda CR-V. Preston at Lee Nissan could not help us any longer since we were changing makes of vehicle. He handed us off to then decided on buying a Honda CR-V. Preston at Lee Nissan could not help us any longer since we were changing makes of vehicle. He handed us off to Seth at Lee Honda. Right from the start Seth was very personable. He was more than welcoming and very friendly. He was excellent to work with and gave us the time we required to make decisions (new or used, options package, how much to put down, etc). Seth made the car buying experience very pleasurable and stress-free. I would absolutely recommend Seth to anyone looking buy a vehicle from Lee Honda in Auburn. The only negative thing I have to say about Lee Honda and the only reason I answered "good" on overall experience is: A few days after buying the new vehicle we noticed some spots on the roof that seemed to be residue from tape or some kind of glue. After calling the dealership and explaining what we found Seth called us back even thought it was his day off. He called as soon as he got the message saying we had a problem. He said that sometimes, during shipping of the vehicles, the glue that holds on the plastic covers to keep the vehicles safe sticks to the vehicles. We said we were an hour and a half from the dealership he said he would meet us at our earliest convenience. Remember, this is on his day off. We met him an hour and a half later and he had a rental car ready for us and said he would call as soon as he knew how long our vehicle would take to get cleaned. About an hour later he called us and said our car would be ready in just a few minutes. We picked it up and it looked perfect. I do not like the fact that our brand new vehicle had a blemish but I appreciate how it was handled. I was ready for a battle with the dealership since we had already put 200 miles on the vehicle and all of a sudden had a weird gunk on the top of the car. Seth made this situation his problem and not ours. A knowledgable salesman and a great person to purchase a vehicle from! More

Jim was my car salesman. He was absolutely customer service oriented. I was completely satisfied with his professionalism and work ethic. I walked in with a purpose and those purposes were met by Jim, service oriented. I was completely satisfied with his professionalism and work ethic. I walked in with a purpose and those purposes were met by Jim, Phil Lynch(finance)and Tom (Sales manager). Phil was professional and kind in the process of the loan signing and made sure to explain everything to me in detail. Tom worked with me to ensure I received the best deal possible. Jim explained all aspects of the vehicle with me and the owner's manual and made sure I completely understood all of it. Jim took the time to make sure that I was satisfied. He made me feel as though he truly cared about my experience at Lee Honda and I left with my car feeling like I had made the right decision and like I had been treated with the utmost respect and worth. Jim really went above and beyond to ensure that I had the best experience possible. He also made sure to reiterate that should I have any questions that I be sure to contact him anytime. I would absolutely buy another vechile from them. Thank you Jim! Thank you Phil and Thank you Tom!! More

I initially went to Lee Auto Mall looking for a certain make and model. They had one of these vehicles, but the price was more than I wanted to spend. Matt took all my requirements as far as year, price, make and model. They had one of these vehicles, but the price was more than I wanted to spend. Matt took all my requirements as far as year, price, miles and options. He kept in contact with me and looked until he found a vehicle for me, he really went the extra mile. When I decided this was the vehicle I wanted, I was not pressured to purchase immediately, Phil Lynch spoke with me about my options and I was a little leary, but was encouraged to research other options if that was what I wanted to do. I was not happy with what I was finding. When I called back and asked for their best deal for financing, I got a great deal, better than what I expected. At the time of purchase, Phil explained everything clearly, answered all questions and didn't put pressure on to purchase any extras. Overall, a Great Experience. More

Jim made the buying process very easy, even the paperwork was done mostly by him. This is my 3rd new car from the same salesman. Great experience Phil made the paperwork understandable and explain paperwork was done mostly by him. This is my 3rd new car from the same salesman. Great experience Phil made the paperwork understandable and explained all my questions in a way I could understand. Great dealer. Betsy John More

This was my first experience working with Lee Honda and it was exceptional. Everyone I came in contact with at Lee Honda was professional and service-oriented. Jim Fournier was great to work with and pro it was exceptional. Everyone I came in contact with at Lee Honda was professional and service-oriented. Jim Fournier was great to work with and provided outstanding service throughout the process. I would recommend Lee Honda and Jim to anyone looking for a positive car-buying experience. More

Our favorite part of this experience (other than getting a very nice new minivan) was meeting and dealing with Darren. He was down-to-earth, genuine, and accessible. He understood our financial situation a very nice new minivan) was meeting and dealing with Darren. He was down-to-earth, genuine, and accessible. He understood our financial situation and was a helpful go-between with the management and finance people. He understood our priorities (as a devoted father of two young children himself) and did not try to impose his own opinions on us. Most of all, he's just a nice guy. We will come back to Lee to work with Darren again at the end of our lease. More

I had a great experience with Lee Honda. I went in to look at the used vehicles and worked with Dan Gagnon. He was personable and honest with me about price and was patient with me in exploring my optio look at the used vehicles and worked with Dan Gagnon. He was personable and honest with me about price and was patient with me in exploring my options. I've been happy with my purchase since and my husband's next vehicle will be a Honda. More

I am 46yrs old and having spent 21yr in the military and living all over the country, I can attest to having more than my share of ... less-than-pleasant car buying experiences. Lee Honda in Auburn, Maine living all over the country, I can attest to having more than my share of ... less-than-pleasant car buying experiences. Lee Honda in Auburn, Maine wasn't one of them. From the Sales, Management and Finanace dept., I had a very friendly, helpful and knowledgable experience with their Staff. They treated me like an old friend and offered me a very fair deal for my trade-in and the purchase of the new Honda CRV I bought was very straight up with no hidden fees or charges. With the 1.9% Honda financing I am a very happy customer and would recomend that anyone from the New England states to go check them out on-line or in person. S.T.Kaulback GySgt USMC(Ret) More

I have always purchased all of my Honda vehicles at Lee Honda & would never shop anywhere else. I am always treated with honesty & respect as well as receiving the best price. I would highly recommend Tr Honda & would never shop anywhere else. I am always treated with honesty & respect as well as receiving the best price. I would highly recommend Travis, Phil & all of the great sales staff at Lee Honda. More

Awesome Dealership! Awesome salesman...Dan Gagnon! Would recommend Lee Honda to friensd, family and co-workers. Friendly, honest, down to earth salesman who was very, very helpful and answered all my Would recommend Lee Honda to friensd, family and co-workers. Friendly, honest, down to earth salesman who was very, very helpful and answered all my concerns and questions about various vechicles I was interested in looking at. Thanks you! More