Lee Honda Auburn

Although we had a longer wait than anticipated to be assisted...Our experience at Lee was a very positive one! Matt was great to work with. He answered all our questions - if he didn't have the answer, assisted...Our experience at Lee was a very positive one! Matt was great to work with. He answered all our questions - if he didn't have the answer, he went and spoke with someone and got our answers. He was very pleasant and did not pressure us into anything. He listened to what we had to say and was able to easily accomodate us. The price was originally not to our liking; however, Matt and his manager sat down with us and helped work out an acceptable term and payment amount. I/We really appreciated the fact that they were willing to negotiate the final price and options! They worked out a very reasonable trade-in for our Nissan Maxima and made the whole purchasing process pretty painless! We set up a time to come in and pick up the car the next day and we love our new 2011 Honda Civic LX-S AT! We are really looking forward to getting a much better gas mileage in this period of exorbitant gas prices! I/We would recommend LEE to anyone looking for a new car! Thank you Matt! More

We gave this review an Excellent rating because this was by far the most pleasant experience we've had purchasing a vehicle. We will definitely recommend you to anyone we know that might be looking for a ve by far the most pleasant experience we've had purchasing a vehicle. We will definitely recommend you to anyone we know that might be looking for a vehicle. Jason was highly professional in a very personal way. Keep up the good work!!! My daughter has done business with Lee Auto for years & it was her satisfaction that made us drop in & check you out. So glad we did. More

Brought my 1998 CRV in for repairs, but it was in such bad shape, structurally, that it quickly became obvious that it wasn't worth repairing. That was not what I'd planned on hearing, but I believe and bad shape, structurally, that it quickly became obvious that it wasn't worth repairing. That was not what I'd planned on hearing, but I believe and trust the service manager. I hadn't planned on buying a new car either, but it felt like the right thing to do. Drove home the next day in a 2011 CRV, and now I couldn't be happier. Although the experience of learning that one's faithful old vehicle isn't safe to drive, won't pass inspection, and would require major expenditures just to make it roadworthy isn't a lot of fun, the sales staff at Lee Honda were understanding and helpful. Darren Dillingham was friendly, low key, pleasant, knowledgeable, and patient. I had all the time I needed to ask questions, review information, learn about options, make my decision. Buying a new car can feel overwhelming; the paperwork alone is daunting. It is a pleasure to be helped through all the steps in a non-pressured manner, to feel as though I'm in good hands, to have faith in both the Lee Honda staff and the product itself. I bought my 1998 CRV from Lee; if I ever buy another car, it, too, will come from Lee. No doubt about it. By the way, my "friendliness rating" of 4, not 5, is intended to be positive. I was not overwhelmed with hearty friendliness. And that's a very good thing. I was pleasantly treated with respect and openness, but nobody tried to be my best buddy. Thanks. More

I had a totally positive experience at Lee Honda in Auburn, Maine. I wasn't sure about several things, including whether I was going to go for a lease or to just buy straight up. Luckily, I came at a t Auburn, Maine. I wasn't sure about several things, including whether I was going to go for a lease or to just buy straight up. Luckily, I came at a time when Honda was offering great lease deals. Matt helped me with every question and concern I had and I am now happily driving a 2011 Honda Civic Coupe. More

My girlfriend and I looked at Lee Nissan for a Rogue but then decided on buying a Honda CR-V. Preston at Lee Nissan could not help us any longer since we were changing makes of vehicle. He handed us off to then decided on buying a Honda CR-V. Preston at Lee Nissan could not help us any longer since we were changing makes of vehicle. He handed us off to Seth at Lee Honda. Right from the start Seth was very personable. He was more than welcoming and very friendly. He was excellent to work with and gave us the time we required to make decisions (new or used, options package, how much to put down, etc). Seth made the car buying experience very pleasurable and stress-free. I would absolutely recommend Seth to anyone looking buy a vehicle from Lee Honda in Auburn. The only negative thing I have to say about Lee Honda and the only reason I answered "good" on overall experience is: A few days after buying the new vehicle we noticed some spots on the roof that seemed to be residue from tape or some kind of glue. After calling the dealership and explaining what we found Seth called us back even thought it was his day off. He called as soon as he got the message saying we had a problem. He said that sometimes, during shipping of the vehicles, the glue that holds on the plastic covers to keep the vehicles safe sticks to the vehicles. We said we were an hour and a half from the dealership he said he would meet us at our earliest convenience. Remember, this is on his day off. We met him an hour and a half later and he had a rental car ready for us and said he would call as soon as he knew how long our vehicle would take to get cleaned. About an hour later he called us and said our car would be ready in just a few minutes. We picked it up and it looked perfect. I do not like the fact that our brand new vehicle had a blemish but I appreciate how it was handled. I was ready for a battle with the dealership since we had already put 200 miles on the vehicle and all of a sudden had a weird gunk on the top of the car. Seth made this situation his problem and not ours. A knowledgable salesman and a great person to purchase a vehicle from! More

Jim was my car salesman. He was absolutely customer service oriented. I was completely satisfied with his professionalism and work ethic. I walked in with a purpose and those purposes were met by Jim, service oriented. I was completely satisfied with his professionalism and work ethic. I walked in with a purpose and those purposes were met by Jim, Phil Lynch(finance)and Tom (Sales manager). Phil was professional and kind in the process of the loan signing and made sure to explain everything to me in detail. Tom worked with me to ensure I received the best deal possible. Jim explained all aspects of the vehicle with me and the owner's manual and made sure I completely understood all of it. Jim took the time to make sure that I was satisfied. He made me feel as though he truly cared about my experience at Lee Honda and I left with my car feeling like I had made the right decision and like I had been treated with the utmost respect and worth. Jim really went above and beyond to ensure that I had the best experience possible. He also made sure to reiterate that should I have any questions that I be sure to contact him anytime. I would absolutely buy another vechile from them. Thank you Jim! Thank you Phil and Thank you Tom!! More

I initially went to Lee Auto Mall looking for a certain make and model. They had one of these vehicles, but the price was more than I wanted to spend. Matt took all my requirements as far as year, price, make and model. They had one of these vehicles, but the price was more than I wanted to spend. Matt took all my requirements as far as year, price, miles and options. He kept in contact with me and looked until he found a vehicle for me, he really went the extra mile. When I decided this was the vehicle I wanted, I was not pressured to purchase immediately, Phil Lynch spoke with me about my options and I was a little leary, but was encouraged to research other options if that was what I wanted to do. I was not happy with what I was finding. When I called back and asked for their best deal for financing, I got a great deal, better than what I expected. At the time of purchase, Phil explained everything clearly, answered all questions and didn't put pressure on to purchase any extras. Overall, a Great Experience. More

Jim made the buying process very easy, even the paperwork was done mostly by him. This is my 3rd new car from the same salesman. Great experience Phil made the paperwork understandable and explain paperwork was done mostly by him. This is my 3rd new car from the same salesman. Great experience Phil made the paperwork understandable and explained all my questions in a way I could understand. Great dealer. Betsy John More

This was my first experience working with Lee Honda and it was exceptional. Everyone I came in contact with at Lee Honda was professional and service-oriented. Jim Fournier was great to work with and pro it was exceptional. Everyone I came in contact with at Lee Honda was professional and service-oriented. Jim Fournier was great to work with and provided outstanding service throughout the process. I would recommend Lee Honda and Jim to anyone looking for a positive car-buying experience. More

Our favorite part of this experience (other than getting a very nice new minivan) was meeting and dealing with Darren. He was down-to-earth, genuine, and accessible. He understood our financial situation a very nice new minivan) was meeting and dealing with Darren. He was down-to-earth, genuine, and accessible. He understood our financial situation and was a helpful go-between with the management and finance people. He understood our priorities (as a devoted father of two young children himself) and did not try to impose his own opinions on us. Most of all, he's just a nice guy. We will come back to Lee to work with Darren again at the end of our lease. More