Lee Honda Auburn
Auburn, ME
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Understanding, considerate and helpful = Lee Honda employees We loved our friend's Honda Odyssey - the comfort of the seats, the ride, the "standard" equipment and the space. I looked online for prices of the O We loved our friend's Honda Odyssey - the comfort of the seats, the ride, the "standard" equipment and the space. I looked online for prices of the Odyssey and from that search, I received an email from Lee Honda. They made an appointment for us to meet with Ed G. and upon our arrival at the showroom, Alex Terrio met us at our truck, introduced himself and said he would introduce us to Ed. Ed said Alex would show us whatever vehicles we wanted to see. Alex was great. He listened to our wants, needs and questions without interruption. He gave us the ins and outs of every trim of the Odyssey to make our choice of vehicle to try less cumbersome. When he told us the colors we had to choose from, I immediately wanted to try the Deep Cherry Pearl. What a beautiful van! After our test drive, it was time for us to pick up our grandson so we needed to leave the dealership without making a decision. Alex and Dave were very understanding and did not pressure us to make a hasty decision. I am certain that they would have loved to have us say yes and take the van that very day but they did not pressure us. I contacted Dave the next day regarding our trade in and we spoke with Alex several times throughout the day. We were visiting other dealerships to see what they had to compare to the Odyssey. Dave even called on my cell phone while we were in the parking lot of another dealership! After that discussion, we left the dealership we were at and returned home with our decision made. Many more conversations with Alex and Chris that evening lead us to decide to pick up the van the next day. No one ever pressured us or showed any sign of irritation with our questions and concerns. That is the reason we chose Lee Honda. Alex, you were very professional and very helpful and that was appreciated. Dave, Ed, Chris and Richard (I think), you were very understanding of our situation, professional and helpful. Thanks to all of you, we are now driving our new, Deep Cherry Pearl Honda Odyssey! Thank you is understated for all you have done. Alex, we will send any business we can to you. You deserve it! Your treatment of us was outstanding! Carol Grover More
Lee Honda in Auburn is the BEST There are not enough words to express how much I appreciate and thank the team at Lee Honda in Auburn for what they did for me to put me into a Honda There are not enough words to express how much I appreciate and thank the team at Lee Honda in Auburn for what they did for me to put me into a Honda CRV that I absolutely love. Jim Fournier is the most compassionate, helpful and knowledgeable salesman I have ever dealt with. The team went beyond expectations I had when I walked into that showroom that day. I will highly recommend Lee Honda in Auburn and I will also HIGHLY recommend Jim Fournier as their salesman. My experience at Lee Honda in Auburn was the BEST. I will never buy another vehicle from any other dealership. You have a very HAPPY customer here. Thank you very much!!!! More
Great experience dealing with Lee Honda Tommy did a great job in showing us the CRV we were interested in. I felt no pressure which had been my concern as we had moved here recently from NH Tommy did a great job in showing us the CRV we were interested in. I felt no pressure which had been my concern as we had moved here recently from NH and I had dealt with the Gerrish Honda for a long time. I was very happy with the process and look forward to working with their service department who I hope will also live up to the standards I expect. More
Love Lee's Jim Fournier was very professional to deal with. He answered all our questions and made us feel very at ease. Follow up has been great also. We are no Jim Fournier was very professional to deal with. He answered all our questions and made us feel very at ease. Follow up has been great also. We are now on our sixth Honda lease, love it! More
Easy buying experience Christopher Dowling was very easy to work with. He was not pushy as some salesman can be. He was interested in what I wanted to see myself in, not jus Christopher Dowling was very easy to work with. He was not pushy as some salesman can be. He was interested in what I wanted to see myself in, not just meeting his quota for the month. Definitely the guy I will go to with the purchase of my next car. More
Positive Experience Alex was very professional and knew the car I was buying very well. He took care of the paperwork quickly and efficiently knowing I didn't want to ha Alex was very professional and knew the car I was buying very well. He took care of the paperwork quickly and efficiently knowing I didn't want to hang out for hours. The gentlemen who took care of the finance paperwork was exceptional. Friendly and professional! More
Very positive experience Tommy Birkbeck made my trade to a Honda CRV a very positive experience. He explained everything about the car and at no time did he pressure me to bu Tommy Birkbeck made my trade to a Honda CRV a very positive experience. He explained everything about the car and at no time did he pressure me to buy. He could have been sitting in my living room he put me so much at ease. Spending so much on a vehicle can be stressful as you probably know, but not with Tommy at Lee Honda in Auburn. I sincerely recommend that anyone considering a Honda see Tommy.; Thank you. More
Always great Jim is great I trust him and have only used in since 2001 I believe. He is efficient kind and attentive. He looks out for my interest and is not pushy Jim is great I trust him and have only used in since 2001 I believe. He is efficient kind and attentive. He looks out for my interest and is not pushy but works with you to help you find what you want. More
Love my new car!! Well, Iv been doing business with this dealer ship for the past 14 years, when it came time where i had to get another car.. i looked everywhere onlin Well, Iv been doing business with this dealer ship for the past 14 years, when it came time where i had to get another car.. i looked everywhere online but .I new of course I would be dealing with Lee Honda. I think my buying experience was wonderful!! No pressure.. all smiles as soon as you walk through there front door, Blake Laughlin , I found very personable , and Knowledgeable about the Honda CRV., and truly cared for my decision, along with my satisfactory !! So glad Im staying with lee Honda in Auburn. And of course that goes for the service department as well, they treat you like family.. More
New Honda CR-V Alex Terrio of Lee Honda was a joy to work with when buying our new CR-V. He took the time to explain all of the options available and kept us within Alex Terrio of Lee Honda was a joy to work with when buying our new CR-V. He took the time to explain all of the options available and kept us within our budget. He was very knowledgeable and answered all of our questions. I would not hesitate to recommend Lee Honda or Alex to anyone looking to buy a vehicle. More