Lee GMC Truck Center

Three weeks ago I took my 2020 Sierra SLT Diesel truck to Lee GMC due to an check engine light. I had my old changed, tires rotated, and diagnostics for the check engine light. The diagnosis was a bad glow Lee GMC due to an check engine light. I had my old changed, tires rotated, and diagnostics for the check engine light. The diagnosis was a bad glow plug that would need to be replaced under warranty. They ordered the part and I came back for the service three weeks later. The service department confirmed the wait would be one hour, but it took 2.5 hours and the glow plug replacement did not fix the check engine light and I was told I would now need a new harness too. They would order the part, call me to schedule, and replace the harness under warranty. All was good until I tried to drive my truck off the lot. It began to shake and sputtered and skipped when I tried to accelerate. I brought it directly back after driving about a quarter of a mile down the road. After another hour, I was told my truck was not drivable and had serious engine issues that needed further assessment. They changed my oil just three weeks, or less than 1,000 miles ago, and stated my oil level was a quart low and that they added a quart and stated the engine was burning oil. The truck all of a sudden was not drivable. They committed to give me a truck for a loaner, but said my Progressive Insurance would not allow them to loan me a truck and instead gave me a Jeep Compass, which added more frustration. The technicians I talked to were friendly and understood why I was frustrated with the turn of events, and the service representative, Zach was outstanding, but the manager and another office staffer were rude, and argumentative which made the whole experience that much worse. More

Don L was so kind and very patient. So helpful. Thank you! I will recommend this dealership over any other. This is my third purchase from Lee. So helpful. Thank you! I will recommend this dealership over any other. This is my third purchase from Lee. More

TJ was awesome. Kind, and easy to work with. We are very happy with our new car. Kind, and easy to work with. We are very happy with our new car. More

Always a great experience. The GMC truck center has an awesome group of sales and management staff. Very knowledgeable especially Don LeClair who always goes above and beyond The GMC truck center has an awesome group of sales and management staff. Very knowledgeable especially Don LeClair who always goes above and beyond More

The experience was convenient. No pressure to buy. We arrived at the dealership late in the evening. They remained open until 9 PM assisting us with our purchase and financing. No pressure to buy. We arrived at the dealership late in the evening. They remained open until 9 PM assisting us with our purchase and financing. More

My recent experience with this dealership and Derek Plourde will make me go back again. Plourde will make me go back again. More

Jake Simard was wonderful to work with. He was genuine, friendly and accommodating. He made the buying experience smooth and stress free. We are very satisfied with our experience and recom He was genuine, friendly and accommodating. He made the buying experience smooth and stress free. We are very satisfied with our experience and recommend Jake and Lee GMC! More