Lee Dodge Chrysler Jeep Ram Westbrook
Westbrook, ME
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I bought a 2012 Scion tC on Saturday. Before then, I had never heard of it. Made by Toyota. My salesman, Larry Raynor, at Lee in Westbrook did a great job. After I tried a plain car that felt like a rental never heard of it. Made by Toyota. My salesman, Larry Raynor, at Lee in Westbrook did a great job. After I tried a plain car that felt like a rental (I picked it), Larry knew I would want something fun. He listened closely to what I wanted, picked a car that was in Topsham, had it brought down to Westbrook, and I loved it. Very fun to drive! Larry is a master listener. He knew, almost better than me, what I wanted for a car. The people at Lee in Westbrook were just plain awesome...Larry Raynor, Melissa Greenwood, Gene Burchill...a great team. Yes of course they wanted to sell me a car, but they made it easy and kinda fun. Very real people...we had a lot of laughs and I have a really great car. Go see Larry...you WILL NOT be disappointed. More
Fred answered all my questions, first thing he did he offer me coffee,water,but before that. He was on the phone, I was at home twenty minutes later .He call me to pick up the dodge advenger. I gave offer me coffee,water,but before that. He was on the phone, I was at home twenty minutes later .He call me to pick up the dodge advenger. I gave fred pickering the highest rating because he earn my respect , everything he told about my car came true? More
These folks did work on two of my Dodge Caravans transmissions. Both of them were returned to me leaking transmission fluid. These vehicles both had around 60k for mileage. I had to send them back a transmissions. Both of them were returned to me leaking transmission fluid. These vehicles both had around 60k for mileage. I had to send them back and they charged me only 50% to fix them because they said a week went by before I noticed, no accountability and I feel they lack the expertise to do quality work. The leaking was along the pan which they had to take off to do the work. I guess you are suppose to climb under your car to see if a licensed dealer did their job correctly. If you have another choice use it. More
We had a great sales experience while getting this, our third vehicle from Lee of Westbrook and our second from Tim Bennett our sales person.I have not been in for service yet, but have gone in to ask tech third vehicle from Lee of Westbrook and our second from Tim Bennett our sales person.I have not been in for service yet, but have gone in to ask technical question in the service dept and Chet Tetreault has been more than accomodating in showing and explaining the systems. More
Don't count on honesty and it is not true that they care about the customer. The sales person was great for the sale - personable, on top of it. to close the deal. WHat he and the pit boss that negotia care about the customer. The sales person was great for the sale - personable, on top of it. to close the deal. WHat he and the pit boss that negotiates price did not tell me that there was a summer promotional sale that would entitle me $250 discount, 15 % off anything i wanted. I happened to get the promotional material in the mail within 24 business hours of the sale. It continues to amaze me that in 2013, dealerships have to remain leaving the customer that they just got taken by a sleazy operation! More
This has to be the WORST experience I've ever had. While I won't go into my details, I can tell you DO NOT use this dealership for ANY SERVICE FOR YOUR CAR EVER. They are incompetent and mis-quote While I won't go into my details, I can tell you DO NOT use this dealership for ANY SERVICE FOR YOUR CAR EVER. They are incompetent and mis-quote the price, and you'll end up loosing days, because of problems and mis-communication. And it will COST YOU. More
Upon entering, I made clear that I did not wish to provide my SSN, as I knew my score and my tier and was only looking for numbers today - I did not plan on buying until Monday. Mr. Ladderbush asked provide my SSN, as I knew my score and my tier and was only looking for numbers today - I did not plan on buying until Monday. Mr. Ladderbush asked me to call Ally, my current finance company for my payoff amount, which I did while we were sitting at his desk. As I was verifying my account information for Ally on my cell phone, Mr. Ladderbush quietly listened and as I confirmed my full SSN to Ally, again, via MY cell phone, he WROTE MY SSN DOWN ON THE BOTTOM RIGHT CORNER OF HIS DESK CALENDAR! He then went to the sales desk with my payoff amount, to wit the Sale MANAGER behind the desk stated to my salesman (there was no one else at the counter except David concerning me, so do the math) "Tell him to go shop elsewhere and then come back. I don't have time for this crap." Really, so apparently, since I was upfront and honest and that got me nowhere here. To David Ladderbush, I would highly recommend thinking twice before fraudulently submitting a credit app with my SSN you got from eavesdropping, and wrote on your desk calendar for all future customer to see. I would NEVER recommend this dealership to anyone - they apparently do not care about the customer, their personal info (as the salesman took it upon himself to steal that from me via eavesdropping), or the way their comments and actions make their prospective customers feel. More
Great experience, everyone was great to work with and made this such an easy and exciting process. Dan Mahoney and Dave (financing) were so professional, friendly and helpful. I love my new car, Thank made this such an easy and exciting process. Dan Mahoney and Dave (financing) were so professional, friendly and helpful. I love my new car, Thank you!! More
Oh my goodness, this was such a pleasurable experience today! Tim Bennett was extremely professional, friendly and courteous, and very knowledgeable about the Jeep Wrangler that we purchased. He was very today! Tim Bennett was extremely professional, friendly and courteous, and very knowledgeable about the Jeep Wrangler that we purchased. He was very comfortable and easy to talk with. Tim was so organized that when my husband and I arrived, the Jeep had been serviced and sitting out in front of the dealership and all of the paperwork was in place. I would recommend him to anyone looking to purchase a vehicle at Lee Auto. I liked the way the front showroom was set up. I've been in other showrooms where one desk is on top of another and you get distracted with what's going on at the next desk/table. It was a very comfortable setting in which to do business. It was also a nice touch to have the finance manager, Gene Burchill, come down to the showroom to close the deal. The entire deal was done in about 15 minutes! Great experience guys!!! Thanks, Pam McAlinden More