Lee Dodge Chrysler Jeep Ram Westbrook

My experience at Lee Dodge was smooth and easy! I walked in knowing exactly what I wanted and they didn’t try to change my mind at all. The staff is well versed in all facets of the process! Maddox I walked in knowing exactly what I wanted and they didn’t try to change my mind at all. The staff is well versed in all facets of the process! Maddox is so accommodating and truly cares about his clients! We had fun together! Bryan streamlines the financials with finesse! My favorite thing about him is how he asked me a few standard questions and in doing so, he knew that I didn’t need (or want) to buy any extra warranties, so he simply did not try to pressure me or convince me that I did need them! Honorable mention to salesman Cody who did a great job of welcoming me! More

Dan Mahoney was our salesman, and we couldn’t be more pleased. He was professional but yet so personal to our needs and requests. Our experience at the dealership was exceptional and fueled by Dan and hi pleased. He was professional but yet so personal to our needs and requests. Our experience at the dealership was exceptional and fueled by Dan and his Finance Manager. We will be going back to them for all our vehicles. More

My experience with Lee Dodge was beyond excellent very pleased with Will Mann our awesome salesman who went above board for us. This is my fourth Jeep, and I am so very pleased. pleased with Will Mann our awesome salesman who went above board for us. This is my fourth Jeep, and I am so very pleased. More

Absolutely stellar customer service. Communicated clearly and in a timely fashion. I felt welcomed and appreciated throughout the buying process. Highly recommended. Communicated clearly and in a timely fashion. I felt welcomed and appreciated throughout the buying process. Highly recommended. More

Very professional knowledge customer service excellent worked with me to achieve desired results happy customer worked with me to achieve desired results happy customer More

WE LEFT THE DEALERSHIP WITHIN 1 HOUR, VEHICLE IN POSESSION. WHILE BEING INDUCED TO ACT TO SIGN PAPERWORK WITHOUT THE PROFESSIONAL SETTING AND ABILTY TO REVIEW SUCH DOCUMENTS FREE OF DISTRACTIONS. POSESSION. WHILE BEING INDUCED TO ACT TO SIGN PAPERWORK WITHOUT THE PROFESSIONAL SETTING AND ABILTY TO REVIEW SUCH DOCUMENTS FREE OF DISTRACTIONS. MR. GOULETTE AND MR. WICKERHAM USED TACTICS SUCH AS BEING UNTRUTHFUL, RUSHING, STIMULATING, PERSUADING, CONVINCING, INFLUENCING AND MANY OTHER INDUCMENTS TO COMPLETE THE SALE. (INDUCING TO ACT IS ONLY 1 OF SEVERAL TYPES OF FRAUDULANT ACTIVITIES ENCOUNDERED WHILE DOING BUSINESS WITH YOUR AUTOMOTIVE SALES DEPARTMENT. ON THE 5TH DAY OF APRIL 2022 AT 9:14 AM MS. ******** RECEIVED A EMAIL FROM MR. WICKERHAM INFORMING THAT MR. ****** SIGN AND SEND BACK A PREFILLED OUT CREDIT APPLICATION. WAS INFORMED THAT THE OFFICE INFORMED MR. WICKERHAM THAT SOMEONE SPILT COFFEE OF THE INITIAL APPLICATION AND THEN SHREDDED IT. (IF WE MR. ******* WAS APPROVED, THERE WOULD HAVE BEEN NO NEED TO RESIGN A APPLICATION AS THE BANK WOULD HAVE ALREADY HAD THAT.) OUR FIRST THOUGHT WAS HOW WHERE WE ALREADY APROVED FROM THE BANK IF THEY SPILT COFFEE ON THAT INITIAL APPLICATION AND NEED A NEW ONE SIGNED TO SEND TO THE BANK? APONE READING THE CREDIT APPLICATION I NOTICED SEVERAL AREAS THAT WHERE NOT THE HONEST TRUTH COMPAIRED TO THE INFORMATION THAT WAS GIVEN TO MR. GOULETTE. WE THEN REVEIVED Ms. ***** CREDIT APPLICATION AND WITHOUT A DOUBT FOUND MORE DELINQUENCIES. IT IS INDEFINIT THAT MR. GOULETTE AND ANYONE ELSE INVOLED CHANGED OUR INFORMATION IN ORDER TO GET A LENDER APPROVAL AND ANYTHING ELSE THAT WAS REQUIRED TO GET A BANKS APPROVAL FOR OUR NEW AUTO LOAN. IT IS INDEFINIT THAT MR. GOULETTE AND ANYONE ELSE INVOLED MADE FALSE REPRESENTATION OF PAST AND PRESANT MATERIAL FACTS. IT IS ALSO INDEFINIT THAT MR. GOULETTE AND ANYONE ELSE INVOLED KNEW THEIR REPRESENATION WAS FALSE. AS A SALESPERSON AND LEASING CONSULTANT, THEY KNEW WHAT THEY HAD TO LIE ON IN ORDER FOR THIS SALE/TRANSACTION TO GO THROUGH. THERFOR AFTER BEING AWEARE OF SUCH FRADULANT ACTIVITES, WE WANTED TO DIG FURTHER INTO THE ENTIRE TRANSACTION AND VEHICLE. AFTER CARFULLY READING THE FEW COPYS RECEIVED, WE NOTICED SEVERAL OTHER DISHONEST AND UNFAIR TRADE PRACTICE VIOLATION UNDER THE MAINE CONSUMER PROTECT LAWS. THOSE INCLUDE BUT ARE NOT LIMITED TO, BEING TOLD THAT THE WARRENTY WE ARE GETTING WITH THE VEHICLE IS GREAT. (NOT KNOWING WE HAD TO SIGN (PURCHASE) A $3,000 POWERTRAIN WARRENTY. AND THEN REALIZING THAT THE WINDOW STICKER WE WHERE GIVEN IN OFFICE HAD NO WARRENTY BESIDES MANDATORY STATE INSPECTION. (WHEN INFACT THERE WAS NO WINDOW STICKER ON THE VEHICLE WHEN WE ARRIVED BUT A WINDOW STICKER LAYING IN THE BACK SIT WITH GREAT WARRENTYS APPLIED WITHIN. WHICH ARE THE ONES WE THOUGHT WE WHERE GETTING) (BAIT AND SWITCH) WE DID NOT GIVE MR. GOULETTE PEMISSON TO FILL OUT OUR CREDIT APPLICATION NOR DID WE GIVE CONSENT TO CONTACT MULTIPLE DIFFERENT BANKS, CREDIT UNIONS, LOANERS ECT. ON THE 8TH DAY OF APRIAL 2022 PEOPLES CHOICE BANK AND MR. WICKERHAM TRIED GETTING US TO SIGN A RELEASE IN ORDER TO RETURN THE VEHICLE AND GET OUR $700.00 DOWN PAYMENT BACK. APON REQUESTING TO REVIEW THROUGH EMAIL THE SAID “RELEASE” AND CARFULLY READING, MR. CHASE WROTE UP THAT LEE AUTO GROUP IS NOT RESPONSIBLE FOR ANY TYPE OF DAMAGES, CLAIMS SUITS ECT. THAT MAY HAVE RESULTED FROM THE TRANSACTION OF THE VEHICLE. (WE DID NOT SIGN) WE FELT VERY INSULTED TO BE HONEST. WE WHERE NOT INFORMED THAT THE VEHICLE WAS USED AS A LOANER PRIOR TO OUR PURCHASE. (HAVE PRIOR LOANER AGREEMENT THAT WAS LEFT IN BACK SEAT) WE ALSO WHERE NOT INFORMED THAT THE LEE DODGE CHRYSLER JEEP WAS INQUIRED THE VEHICLE BY AN AUCTION. THE PAPERWORK WE RECEIVED STATES YOU INQUIRED THE SAID VEHICLE FROM PREVIOUS OWNER. (NOT AUCTION) CARFAX SHOWS IT WAS ACQUIRED TO LEE AUTO MALLS FROM AUCTION INDEFINITELY. We canceled the transaction after knowing of the dealership fraud. MR. ARRON CHASE INFORMED US THAT WE HAD TO BRING THE VEHICLE BACK AS SOON AS POSSIBLE BECAUSE THE BANK DIDN’T PAY WHICH MEANS THAT WE DO NOT OWN THE VEHICLE. THAT WE ARE DRIVING AROUND IN A VEHICLE THAT WE DO NOT OWN. WHEN IN FACT WE DO OWN THE VEHICLE WITH THE RETAIL INSTALLMENT CONTRACT. I DO NOT THINK MR. CHASE WAS AWARE OF THE LEGAL EFFECT OF AN ATTEMPT TO ENGINEER THE CANCELLING OF A SALE IN THE ABSENCE OF A SPOT DELIVERY NOTICE. (WHICH WAS JUST ANOTHER TACTIC IN HOPES FOR US TO NOT CHANGE OUR MINDS AND GO WITH THE VEHICLE WE PICKED, THE AMOUNT AND ADDED WARRENTIES) WE NOW FEEL MR. CHASE WHO WAS REPRESENTING LEE AUTO MALLS WITHIN SAID EMAIL IS AND WAS HARRASING US BY TELLING US WE DO NOT OWN THE CAR. THE PRICE LISTED ON THE VEHICLE WAS $21,990. WE WALKED OUT OF THE DEALERSHIP WITH A TOTAL OF $25,786.20. THE PRICE MAGICALLY WENT UP DUE TO BEING INDUCED TO ACT. ADD ON PRICING THAT WAS NOT INCLUDED WITHIN THE STICKER PRICE. THERE ARE SEVERAL UNFAIR TRADE PRACTICES VIOLATIONS, DEALERSHIP FRAUD AND UNETHICAL AND UNPROFESSIONAL PRACTICES GOING ON HERE. WE ARE NOT VERY PLEASE AND VERY UNSATISFIED WITH THE TRANSACTION OF PURCHASING A VEHICLE FROM LEE AUTO GROUPS. WE ALSO STRONGLY BELIEVE THAT THE FURTHER THIS MATTER IS INVESTIGATED, MORE DISTURBING EVIDENCE WILL COME TO LIGHT. More

We worked with Maddox to purchase new truck. He was knowledgeable, polite and professional. He had everything ready for our arrival, he did not pressure us for sale … very easy to do business He was knowledgeable, polite and professional. He had everything ready for our arrival, he did not pressure us for sale … very easy to do business with. Just overall great person. Matt was also great in finance. More

Lee is a great place to buy a new or used vehicle. I felt no pressure to buy, and the staff from sales, finance, and service are great! I felt no pressure to buy, and the staff from sales, finance, and service are great! More

Efficient, knowledgeable and helpful! Able to find what I wanted quickly and without all of the normal sales chatter! Able to find what I wanted quickly and without all of the normal sales chatter! More