Lee Chrysler Jeep Dodge Auburn
Auburn, ME
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Sales agent Excellent! Jayme Lane was the best sales agent I've delt with for a vehicle purchase thus far! She was very in tune with what I wanted in a vehicle and what woul Jayme Lane was the best sales agent I've delt with for a vehicle purchase thus far! She was very in tune with what I wanted in a vehicle and what would best suit my needs. She found the perfect match for me and made sure I had what I wanted in the price range I wanted! She also went above and beyond with service...I had called the dealership with a question about putting my roof panels back in and was told by a sales associate to "go on the net and watch youtube"! I was livid! Thankfully Jayme was about to take over the call and she came to my home right away and helped me get them in with ease! If she hadn't come by and saved the day, I might not have wanted to deal with Lee again! Jayme Lane excellent service, knowledge and goes above and beyond! The rest of the Lee team, or at least the three men I spoke with before they gave the call to Jayme, need to take more customer service classes and learn their products. "Go watch it on YouTube" is unacceptable!!! More
Shopping experience and purchase Mike K got me the vehicle I wanted (options) He spent time asking what options I wanted and took me in two different vehicles for test drives to ma Mike K got me the vehicle I wanted (options) He spent time asking what options I wanted and took me in two different vehicles for test drives to make sure I had the right vehicle. He also took the time to explain how the vehicle operated along with the owners manual he highlighted what he thought I would need to know. Mike K is very professional, good listener and willing to go the extra mile for his customer. Great customer service. More
Worst experience ever buying a vehicle To start, I had an appointment to test drive a vehicle and when I left work early for this appointment I got there to find out the General Manager, o To start, I had an appointment to test drive a vehicle and when I left work early for this appointment I got there to find out the General Manager, or so they claimed, had the vehicle. The saleswoman they have me, Jayme Lane, was the worst I have ever had!! She can't even pretend to be cheerful when she calls you or answers the phone. And if you ever speak to more than one person at this dealership you can guarantee you will get more than one story!! Then when I purchased vehicle, and I wouldn't have if someone else in the state had it, there were repairs I required as part of sale. They only fixed half of them and it was the worst job I have ever seen!! When I spoke to sales manager about it he didn't care. I couldn't even register my vehicle for over a week after temporary plate ran out because they messed up the paperwork!! I have never in my life has such a bad experience buying a vehicle and I have no idea why this woman still has her job!! More
Car shopping experience Mike K . Worked hard to get me the veichle of my choice. Not sure i got the best price but i got what i wanted. Mike K . Worked hard to get me the veichle of my choice. Not sure i got the best price but i got what i wanted. More
Fantastic sales department My sales person at lee Dodge is Mike KYAJOHNIAN Mike is very professional and he did everything possible to get me into a 2015 Ram at a payment I co My sales person at lee Dodge is Mike KYAJOHNIAN Mike is very professional and he did everything possible to get me into a 2015 Ram at a payment I could afford. Approximately 16 hours after, I had to bring the truck back to the dealership because of a recall. I was told I had to get a different truck and Mike K and the excellent sales staff found me the perfect Ram truck and kept my payments the same! I believe this couldn't have been done at any other dealership! Thank you Mike KYAJOHNIAN and the sales staff at Lee Dodge. Lee is for me! Reggie Poirier More
2007 dodge nitro :) For a first time buyer experience the sales associate and the sales manager really made me and my girlfriend feel comfortable I'm purchasing a used ve For a first time buyer experience the sales associate and the sales manager really made me and my girlfriend feel comfortable I'm purchasing a used vehicle. The atmosphere was great and I learned alot and they answered all my questions. The only negative thing was there wasn't a huge selection of vehicles for the program I was qualified for. More
new truck I had a great experience dealing with mike and all the people at lee dodge. They were friendly and very helpful And they did all they could to help me I had a great experience dealing with mike and all the people at lee dodge. They were friendly and very helpful And they did all they could to help me get the truck I wanted! More
Always good and honest service. Always a great experience, I do not ever go elsewhere. Never any problems that are not attended to promptly and personnaly. I recommend them unconditi Always a great experience, I do not ever go elsewhere. Never any problems that are not attended to promptly and personnaly. I recommend them unconditionally. More
friendly patient and kind My salesperson was fantastic... I came in with certain specifications that I wanted and Cam worked diligently to match me with the perfect vehicle for My salesperson was fantastic... I came in with certain specifications that I wanted and Cam worked diligently to match me with the perfect vehicle for me. Everyone was helpful and knowlegable and made the process fun and easy. More
went the extra mile My wife and I have been looking for a vehicle for almost three weeks and Cam at Lee Auto Sales made a difficult process easier for us. My wife and I have been looking for a vehicle for almost three weeks and Cam at Lee Auto Sales made a difficult process easier for us. More