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Lee Chrysler Dodge Jeep

Wilson, NC

5.0
192 Reviews

3700 Raleigh Road Parkway West

Wilson, NC

27896

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192 Reviews of Lee Chrysler Dodge Jeep

December 08, 2019

very good service. good customer service good customer service. satifsied with service everytime I go there. very happy with parts/service department. keep up the good work. clean waiting are More

by lipala2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
katelyn
Dec 09, 2019 -

Lee Chrysler Dodge Jeep responded

Hi, Thank you for taking the time to write a review! We're thrilled to hear you were pleased with the high level of customer service with Katelyn. We appreciate the positive feedback, and We are looking forward to seeing you in the future!

November 16, 2019

Buyer beware. Lies and trouble are all you will get with this place especially with their star salesperson. They tell you one thing, the papers say otherwise, then hurry you through signing. They never turn More

by Regina
Recommend Dealer
No
Employees Worked With
Manager
Nov 17, 2019 -

Lee Chrysler Dodge Jeep responded

Regina, Transparency is embedded in every transaction that we attempt to complete. Your feedback is very concerning. Please contact me when you have a moment so that we may discuss your experience. I would like to learn some details. Thank you, Sandra Holland General Manager sandra@leecdjr.com

November 01, 2019

Service was great. I was very satisfied upon completion. I will definitely recommend LEE Chrysler, Dodge, Jeep, Ram to anyone whom may looking to buy More

by Otis
Recommend Dealer
Yes
Employees Worked With
Taylor Keith
Nov 02, 2019 -

Lee Chrysler Dodge Jeep responded

Thank you for letting us know, Otis. It was our pleasure to assist you. We appreciate your recommendation.

October 17, 2019

We had an amazing experience!! Dylan was awesome, very nice and informative! Johnnie worked magic for us to bring home out new Jeep! The whole experience was great! I would recommend them 100%! More

by Tequidap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan and Johnnie
Oct 17, 2019 -

Lee Chrysler Dodge Jeep responded

Hi there, thank you for sharing your feedback with Dylan and Johnnie! It was a pleasure working with you. Congratulations on your new Jeep! We hope to see you again!

October 06, 2019

Great Service Stopped by without an appointment to see about a radio issue in my 2018 JLU. Kaitlyn advised there was an update available and took care of the issue. More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany, Kaitlyn, Larry, Chris, Mike, Lesni
Oct 07, 2019 -

Lee Chrysler Dodge Jeep responded

We are always eager to help, Tom. Thank you for making us your choice dealer. We look forward to your next visit and hope that it is soon.

September 27, 2019

Superior Customer Focus I had a very superior customer service experience at Lee Chrysler when my still under warranty back up camera became defective. My warrantied part wa More

by Victory
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany
Sep 27, 2019 -

Lee Chrysler Dodge Jeep responded

Thank you for the great review! We love to see that our valued guests are taken care of so expertly and your experience is no exception! If we can be of further service, please be sure to let us know.

September 27, 2019

Excellent My experience was excellent. Customer service was excellent. Everyone was very kind, friendly and professional. The environment was very clean and the More

by Lferrington6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany
Sep 27, 2019 -

Lee Chrysler Dodge Jeep responded

Thank you for taking the time to share your excellent experience with Tiffany! We greatly appreciate your positive feedback, and We look forward to taking care of any of your auto needs in the future.

September 23, 2019

Recall work done with speed and to the point Recall for computer control analysis. To make the truck function properly if further computer control modules need to be changed for proper vehicle op More

by Willis Dixon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Sep 23, 2019 -

Lee Chrysler Dodge Jeep responded

We are happy to hear that our team provided you with excellent service. Thank you so much for sharing your experience!

September 20, 2019

Unhappy with the service this time Had a computer failure. Was unable to get a loaner because they said it was safe to drive while parts were being ordered. Left the dealership and th More

by lustolo43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown managerf
Sep 21, 2019 -

Lee Chrysler Dodge Jeep responded

Hello, Thank you for giving us the opportunity to resolve the issues with your vehicle. We work hard to complete services in an efficient manner. It is unfortunate to learn that you are not 100% satisfied with your recent experience. I am here if you would like to further discuss your visit. Reach out to me at any time. Best regards, Sandra Holland General Manager sandra@leecdjr.com

September 14, 2019

Best dealership on the east coast I want to thank Dylan and Derek for you team effort, you beat 2 competitors the overnight papers were very timely, delivery was right on time. It was More

by JohnChoquette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Derek
Sep 15, 2019 -

Lee Chrysler Dodge Jeep responded

John- Sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We are happy to hear Dylan and Derek both went above and beyond to assist you with a high level of customer service throughout the process. Congratulations on your brand new ride! We look forward to taking care of any of your auto needs in the future.

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