Lebanon Ford

Great communication Found a used mustang online at Lebanon Ford while I was out of town, so had to do all my communication remotely. Tom was super responsive and proacti Found a used mustang online at Lebanon Ford while I was out of town, so had to do all my communication remotely. Tom was super responsive and proactive in communicating to be sure everything was taken care of. More

Outstanding Customer Service! I have to say Tim Flanagan went above and beyond to help me with an issue I had with the free 6 month SiriusXM radio. I had tried to add my previous m I have to say Tim Flanagan went above and beyond to help me with an issue I had with the free 6 month SiriusXM radio. I had tried to add my previous minutes and Sirius informed me I only had 3 month because I had purchased a used car. The mix up was they found the car that I wanted at a different dealership and traded for my car. The other dealership initiated the radio so it looked like I was 2 nd owner. I had called to see what I needed to due to resolve the issue. Tim got on the phone and put out an email and that afternoon Sirius left me emails that the problem was resolved and they were very sorry this had happened. Tim even followed up with a phone call to me later that day to say it had been taken care of but if I had anymore issues, feel free to call him, he'd help all he could! Tim was a pleasure to talk to and very knowledgeable of where to go to get things done! Thanks again Tim ! More

Super easy car buying experience! I just bought my 3rd car from Tom Nickells at Lebanon Ford. He really listened to what I wanted and found a great match for my needs. Then Danny in I just bought my 3rd car from Tom Nickells at Lebanon Ford. He really listened to what I wanted and found a great match for my needs. Then Danny in the finance group wrapped up the paperwork quickly and found a good loan rate for us. Thank you guys for making it easy!! More

Wonderful Very helpful and nice. Helped me get into a nice new car fit for my budget as a young person and first time car buyer. Very helpful and nice. Helped me get into a nice new car fit for my budget as a young person and first time car buyer. More

Your neighborhood car dealer! Brant is very knowledgeable, and trustworthy. It is always fun to purchase a vehicle from Brant. It is time consolidation with his experience. I have Brant is very knowledgeable, and trustworthy. It is always fun to purchase a vehicle from Brant. It is time consolidation with his experience. I have never felt more comfortable in my car buying experience. More

Happy With Purchase My wife and I visited the dealership over many months to learn about current Ford Explorers. Russel and others (such as Jeremy) were very helpful. W My wife and I visited the dealership over many months to learn about current Ford Explorers. Russel and others (such as Jeremy) were very helpful. When we decided to make a purchase, we felt that all of our questions had been answered to our satisfaction. Also, the dealership never applied pressure to try forcing us into a quick decision. More

Another great experience My wife and I have used this dealership for about 10 years now and have purchased several vehicles from them. They offer an excellent product but wha My wife and I have used this dealership for about 10 years now and have purchased several vehicles from them. They offer an excellent product but what really keeps us going back is our experience with our sales person Kevin. The ease of the buying experience makes this the place for us. Our experience did not end when the sale was finalized, they followed through quickly with everything that was promised as part of the deal. We use the service department for all work that we need done and have never had anything but great experiences. I have never felt pressured to buy anything there and have always been treated like an individual not a number. With all the buying options and tactics for getting business these days, my opinion is that the employees of Lebanon Ford are what set them apart and earned my business. More

Easy to do business with Tom has been very helpful and goes out of his way to find the perfect automobile. Always polite and respectful to his customers wants and needs. Would Tom has been very helpful and goes out of his way to find the perfect automobile. Always polite and respectful to his customers wants and needs. Would recommend him to anyone looking to buy or lease an automobile. More

Positive Experence My wife and I felt we were treated fairly on price and follow up service. It was a pleasure having Bryan Pence as our salesman. My wife and I felt we were treated fairly on price and follow up service. It was a pleasure having Bryan Pence as our salesman. More

Clean and professional We went not planning to buy, but they have is a great offer we couldn't refuse. Tom was easy going and helpful. Not too pushy. We love our new car! We went not planning to buy, but they have is a great offer we couldn't refuse. Tom was easy going and helpful. Not too pushy. We love our new car! More