
Lebanon Ford
Lebanon, OH
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Purchase of another F-350 Yet another great sales experience with Kevin. He had my truck and paperwork ready for me when I arrived. My time is limited and valuable to me and I Yet another great sales experience with Kevin. He had my truck and paperwork ready for me when I arrived. My time is limited and valuable to me and I was in and out in less than an hour. More
Unethical I bought a used truck as is, the only problems where that the sales people knew the 4wheel drive did not work. You can hear it shift into 4 wheel but I bought a used truck as is, the only problems where that the sales people knew the 4wheel drive did not work. You can hear it shift into 4 wheel but does not engage. 450 dollars just to get were they think the problem is. I will never recommend this dealership. More

My first Ford product My husband encouraged me to look at the Ford Explorer, as I was looking for a mid-sized SUV, I had my mind set on either the Buick Enclave or the Cadi My husband encouraged me to look at the Ford Explorer, as I was looking for a mid-sized SUV, I had my mind set on either the Buick Enclave or the Cadillac XT5, but after comparing the features to the Explorer Platinum, it was a no brainer. The technology in the Explorer, along with more power and as explained by Charlie, more than double the towing capacity, I was convinced this was the SUV for me. Thanks Charlie for putting up with all of my questions! It looks great in the garage parked next to my husbands F150 King Ranch! More

SIMPLE, BASIC, COULDNT BE MORE HAPPY! I'm 25 and I've always had hammeydown cars so this is the first MY anything!!! I am so happy it's my first car! I have always rode with Ford and I wou I'm 25 and I've always had hammeydown cars so this is the first MY anything!!! I am so happy it's my first car! I have always rode with Ford and I wouldn't have it any other way. The staff is great and makes sure you are totally comfortable and not in any rush or pressure situation. I had multiple "simple" questions but they were glad to help. It's a scary thing to drive away in a brand new car and watch "my old car" sit in the parking lot as I drove away, but I am so excited to make memories and road trips with this new car!!!! **Thank you Charlie! (And Greg for paperwork!) xoxo More
Tim F. Is THE MAN to buy a car from! Tim is the best. He worked with me and helped me get into a car that sand day even though I have less than perfect credit. I feel like this guy really Tim is the best. He worked with me and helped me get into a car that sand day even though I have less than perfect credit. I feel like this guy really went above and beyond for me. He's awesome, very friendly and professional. He even gave me a few pointers on helping my credit score while we waited for everything to process. I had no idea how close I am to having good credit, but now it's a work in progress. He helped me with more than just getting into a car. I have absolutely zero complaints about the staff here, everyone was wonderful! More
Ford F-150 Purchase The folks at Lebanon Ford were more than helpful and accommodating in getting my new (to me) vehicle. I drove in from Indianapolis and drove off a few The folks at Lebanon Ford were more than helpful and accommodating in getting my new (to me) vehicle. I drove in from Indianapolis and drove off a few hours later in my truck. We got the deal done quickly and the vehicle was detailed and ready to go for me basically as I signed the dotted line. Thanks to Charlie and everyone else for the help and make sure you treat my old traded in ride with the love that I did! More
Very Easy and a Pleasure to Work with Aaron. Very smooth, quick purchase from Aaron Funkhouser. Highly recommend him if you are buying a vehicle. Very nice people at Lebanon Ford, overall a gre Very smooth, quick purchase from Aaron Funkhouser. Highly recommend him if you are buying a vehicle. Very nice people at Lebanon Ford, overall a great experience. Been going to Aaron for years and he has always helped us out tremendously. More
Best Sales Team I have ever dealt with!! I had the pleasure of purchasing a Ford F-150 Saturday September 23, 2017 from Lebanon Ford. The sales associate I dealt with was Russ Merton. I have I had the pleasure of purchasing a Ford F-150 Saturday September 23, 2017 from Lebanon Ford. The sales associate I dealt with was Russ Merton. I have purchased around 15-20 cars in my lifetime including several luxury autos (Mercedes, Lexus, BMW) all of which had great customer service, but the service I received from Russ was the best customer service I have ever received from a sales associate at a dealership. Not only did Russ know the products, options, and incentives backwards and forwards, I truly felt that he worked above and beyond to get me the best pricing possible...and I know he did!! In all honesty, I was really not planning on buying a truck, but with Russ' help, I got a deal I could NOT walk away from. I hope Lebanon Ford knows what a valuable associate they have in Russ and because of him, they have gained a customer for life!! I could not be happier with the truck I purchased or the service I received. I will also give a huge thank you to Jenny Southard, financing, who is an absolute pleasure to deal with and has an awesome personality to match!! More
Another good experience. We have been purchasing vehicles from Lebanon Ford for over 30 years and have always had a good experience. This purchase was no exception. Our salesm We have been purchasing vehicles from Lebanon Ford for over 30 years and have always had a good experience. This purchase was no exception. Our salesman, Tom Nickell, was exceptional. He listened to our needs and went beyond what was expected to see we were getting the vehicle we needed. Jenny Southard even made the paperwork process a good experience. Would we go back to Lebanon Ford in the future? Absolutely! More
Found a fair deal on the car we wanted. Salesman (Jeremy Harrison) was very knowledgeable about Ford products right down to very detailed questions. Very courteous as well. No high pressur Salesman (Jeremy Harrison) was very knowledgeable about Ford products right down to very detailed questions. Very courteous as well. No high pressure, even from managers. Long day, but good day, resulting in fair trade-in value and new car out the door by end of day. In addition, their website gives a very good idea of what you can expect to find and pay before you arrive. More