Lebanon Ford

Great Experience It was such a pleasure to deal with Lebanon Ford and Angela Wetz. The entire dealership was a pleasure to work with, and they have earned our business It was such a pleasure to deal with Lebanon Ford and Angela Wetz. The entire dealership was a pleasure to work with, and they have earned our business More

Excellent and exciting Tim and Josh very professional to work with and veryknowledgeable about my new Platinum F-150. Will recommend to my family and friends. Jeff Boswel Tim and Josh very professional to work with and veryknowledgeable about my new Platinum F-150. Will recommend to my family and friends. Jeff Boswell. Greenwood in. More

Happy teenager We were so fortunate to be able to work with Bryan on our purchase of Abbi’s first car. He made sure we were set up with a vehicle that was both safe We were so fortunate to be able to work with Bryan on our purchase of Abbi’s first car. He made sure we were set up with a vehicle that was both safe and dependable. He looked at our purchase as if it were his daughter buying the car and we Thank you!! More

Great Sales experience, terrible service experience. I had an excellent expereince when Bryan sold me my truck. I absolutely love it!!! However when I found out it had a water leak coming down the passen I had an excellent expereince when Bryan sold me my truck. I absolutely love it!!! However when I found out it had a water leak coming down the passenger pillar I was disgusted with the service department. I had a scheduled appointment and by 4:00 I knew the vehicle had not been moved. I called Jeremy he all kinds of excuses as to why it hadn't been looked at yet. By 5:20 he said it was ready to be picked up and he found nothing wrong. You could take a water hose and see the leak. Take it back in a couple weeks later for the same issue. This time I had to have my dad call to get anything done on the truck. Once again I could tell via gps the truck had not been moved. Finally after having my dad call they were able to find the problem (sunroof was not aligned properly). Also I have an after market bumper that DSI put on the truck that is rusting and needs to be warrantied. I kept getting all kinds of excuses as to why it was taking so long to come up with a time frame of when this issue would be fixed. I took matters into my own hands and called DSI directly. This past week I had scheduled a full service of my truck (2 weeks ahead of time) with the request for the shuttle to take me 5 minutes down the road. I take my truck in and waited 45 mins with no shuttle. I go up to Jeremy and tell him I need my truck back as I had an appointment to be at that is honestly ridiculous to wait that long for a shuttle that you asked ahead of time for. He brings my truck up and says, "oh look there's the shuttle would you like for it to take you." NO you have lost my business and I will go elsewhere and work directly with DSI. As a young female I should not have to get a male (my Dad) involved to get service performed on my truck. It is very simple, customer satisfaction is key and Lebanon Ford you have completely lost my current business, respect, and further referrals all because your service manager is completely rude and has zero respect for others time. More

Amazing love Lebanon Ford Kevin McClellan is awesome great customer service my whole family uses Kevin and will continue to use Lebanon Ford the other employees are great to Kevin McClellan is awesome great customer service my whole family uses Kevin and will continue to use Lebanon Ford the other employees are great to More

Best car buying experience we have ever had This was by far the best car buying experience we have had. My husband and I were not sure what we wanted in a car when we walked in. We had several i This was by far the best car buying experience we have had. My husband and I were not sure what we wanted in a car when we walked in. We had several ideas in our mind. Kevin listened to us then helped us formulate a plan to minimize the negative equity on our trade in and get us in a new car that would fit our current needs. There was absolutely no pressure to buy the most expensive...or even buy at all. I love the new car Kevin and the Ford team got us into. When it is time to change vehicles again we will for sure go back to Kevin and Lebanon Ford. More

Great experience It was the fastest I have ever purchased a truck. They even stayed late to make sure I was happy. My son will be looking and I will go back to them. It was the fastest I have ever purchased a truck. They even stayed late to make sure I was happy. My son will be looking and I will go back to them. More

My experience Awesome sales and service second car leased from there 3rd referral . Always helpful and my sale person Tim Flanagan made sure I was happy and got the Awesome sales and service second car leased from there 3rd referral . Always helpful and my sale person Tim Flanagan made sure I was happy and got the vehicle that I wanted . He is a great sales person . More

Well worth the drive from Northern Kentucky ! Selection and price got me to the dealership Brant Benson's knowledge of his product line help to seal the deal . Financing was fast and painless. I Selection and price got me to the dealership Brant Benson's knowledge of his product line help to seal the deal . Financing was fast and painless. I'm Having some accessories installed by their service department looking forward writing a positive review as well. I would refer a friend to Lebanon Ford and if they were new to fords vehicles I'd suggest they ask for Brant Benson's help in regards to finding the perfect fit with price and amenities. More

The way car buying should be First, My wife and I traveled over 2 hours to visit this dealership. The Team at Lebanon Ford went far out of their way to ensure that we had a comfor First, My wife and I traveled over 2 hours to visit this dealership. The Team at Lebanon Ford went far out of their way to ensure that we had a comfortable and pleasurable experience. Milton Hughes was fantastic and worked very hard to get as close to the terms as we wanted even with the negative equity that we had. Couldn't be happier with the experience or our new car. Would absolutely recommend them to anyone. Well worth the drive. More