Lebanon Ford
Lebanon, OH
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I have been in the service lobby for three hours and thirty five minutes. I made an appointment, once I got here I was told that it wasn’t an actual appointment, just a drop off time but not to worry it thirty five minutes. I made an appointment, once I got here I was told that it wasn’t an actual appointment, just a drop off time but not to worry it shouldn’t take long to get some answers, so I decided to wait. I still do not have an estimate on how much it’s going to cost to fix my touchscreen. I could have dropped the off and left. Service department just keeps saying they will have answers soon, meanwhile, I’ve been here almost 4 hours with no estimate on how much more time or how much it’s going to cost. More
Logan Tanner was my salsman. He solved every issue that came up.Logan is a good guy with a bright future, Lebanon Ford is lucky to have him. He solved every issue that came up.Logan is a good guy with a bright future, Lebanon Ford is lucky to have him. More
Josh was awesome! He helped me find the perfect F150 at an amazing price and take it home that day. When I got the truck home I found that he had left treats for our He helped me find the perfect F150 at an amazing price and take it home that day. When I got the truck home I found that he had left treats for our girls and a thank you note. Awesome personal touch. More
Exceptional experience. Appreciate Trisha’s professionalism, expertise and guidance. We look forward to opportunities to work with her in the futures. Appreciate Trisha’s professionalism, expertise and guidance. We look forward to opportunities to work with her in the futures. More
Trisha Y. made sure my purchase went smoothly from beginning to end. All of my questions were answered in a timely manner and financing was a breeze. I highly made sure my purchase went smoothly from beginning to end. All of my questions were answered in a timely manner and financing was a breeze. I highly recommend Trisha and Lebanon Ford. More
Tricia Y. was outstanding from the first contact through delivery and afterwards. Highly recommend her and Lebanon Ford! was outstanding from the first contact through delivery and afterwards. Highly recommend her and Lebanon Ford! More
November 2nd my son took me to Lebanon Ford to look for a car for me since I had just relocated here from Washington state . We had a great young salesman Josh Davis helping us . We actually didn’t see any car for me since I had just relocated here from Washington state . We had a great young salesman Josh Davis helping us . We actually didn’t see anything that really fit my wants or needs so we thanked him and we’re leaving when he rushed out as we were backing out and told us he had an SUV in the back that he thought I might really like ! He was right ! He brought an Audi q3 around and it was a 2020 it looked brand new . We took it for a test drive and I loved it . We got back to the dealership and Josh was so professional and knowledgeable about the car and the paperwork was quick and easy . Lebanon Ford is very lucky to have such a customer oriented salesman . He was so patient with me he even had me come back over with the car to go over all of the bells and whistles that this car has that I hadn’t had on my previous cars . He set up the Apple Play stuff and navigation for me. I couldn’t have done it without him ! So Lebanon Ford you have a treasure in Josh Davis !! Thank you for everything Josh ! Colleen Halgren More
Aaron was my salesperson that I went back to. He is very helpful and understanding to helping make sure your needs are met. Also I dealt with Dan who was very helpful and understanding as well. He is very helpful and understanding to helping make sure your needs are met. Also I dealt with Dan who was very helpful and understanding as well. More
Worked with Tom Nickell. He was quick with answering questions and got me the pictures I requested before driving 2 hours to the dealership. Very personable salesman - did no He was quick with answering questions and got me the pictures I requested before driving 2 hours to the dealership. Very personable salesman - did not feel pressured to do anything and he understood what we wanted out of a car buying experience. The truck is in excellent shape and the price was definitely fair. Would definitely make the 2 hour trip again to work with Tom for another purchase in the future. More