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Lebanon Ford

Lebanon, OH

4.9
3,084 Reviews

770 Columbus Ave.

Lebanon, OH

45036

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Showing 3,084 reviews

December 03, 2024

I have been in the service lobby for three hours and thirty five minutes. I made an appointment, once I got here I was told that it wasn’t an actual appointment, just a drop off time but not to worry it More

by linnea.labbe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brant Benson, John Nowicki
Dec 03, 2024 -

Lebanon Ford responded

I am so sorry to hear this. I just spoke to our Service Manager. His name is Jeremy and will be speaking to you shortly. This is unacceptable and not up to par with our standards. Again, my apologies and hopefully we can resolve this quickly.

December 02, 2024

Logan Tanner was my salsman. He solved every issue that came up.Logan is a good guy with a bright future, Lebanon Ford is lucky to have him. More

by Jeremy
Recommend Dealer
Yes
Employees Worked With
Logan Tanner
December 01, 2024

Josh was awesome! He helped me find the perfect F150 at an amazing price and take it home that day. When I got the truck home I found that he had left treats for our More

by justin.p.messenger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Baer, Josh Davis
November 30, 2024

Exceptional experience. Appreciate Trisha’s professionalism, expertise and guidance. We look forward to opportunities to work with her in the futures. More

by krabillm
Recommend Dealer
Yes
Employees Worked With
Trisha Younkman
November 21, 2024

Trisha Y. made sure my purchase went smoothly from beginning to end. All of my questions were answered in a timely manner and financing was a breeze. I highly More

by midge2810
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trisha Younkman, Jason Shellenberger
November 16, 2024

Tricia Y. was outstanding from the first contact through delivery and afterwards. Highly recommend her and Lebanon Ford! More

by SteelCat79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trisha Younkman, Jason Shellenberger
November 15, 2024

Always an excellent sales and service experience! Lebanon Ford is a pleasure to do business with. More

by Obermj1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trisha Younkman, Chad Steward, Jason Shellenberger
November 15, 2024

November 2nd my son took me to Lebanon Ford to look for a car for me since I had just relocated here from Washington state . We had a great young salesman Josh Davis helping us . We actually didn’t see any More

by collirae
Recommend Dealer
Yes
Employees Worked With
Josh Davis
November 05, 2024

Aaron was my salesperson that I went back to. He is very helpful and understanding to helping make sure your needs are met. Also I dealt with Dan who was very helpful and understanding as well. More

by Brown.brenda0401
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Funkhouser, Daniel Baer
November 01, 2024

Worked with Tom Nickell. He was quick with answering questions and got me the pictures I requested before driving 2 hours to the dealership. Very personable salesman - did no More

by abethea123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Nickell