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Lebanon Ford

Lebanon, OH

4.8
3,095 Reviews

770 Columbus Ave.

Lebanon, OH

45036

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Showing 3,095 reviews

September 15, 2011

This is the 5th Ford that we have purchased from Freeda and our experience couldn't be better. She always gets the car we want, quickly,economicly, and with no hassle. She knows the competition and alway More

by James D. Hensley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Freeda Floyd, Freeda Floyd
September 14, 2011

I have made many car purchases over my 72 years. Our experience @ Lebanon Ford, and especially with Mr. John Jurgens was absolutely fantastic. I have had some unpleasant expriences with dealersship in More

by mandme22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Jurgens
September 05, 2011

Quick Lane nice addition. I was able to be in and out in quickly without setting an appointment. Inspection sheet was explained thoroughly and I observed other customers receiving the same type of professi More

by tcain1220
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Webb, Dan Webb
September 02, 2011

My experience with Lebanon Ford service department was great. They are all very friendly and work hard to get the job done right. I really appreciated the shuttle service they offer, taking me home and t More

by melindab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene; drivers of the shuttle
August 31, 2011

Dick Watson is the BEST, and friendliest, salesman in the industry. I have purchased 6 cars from him since 1995. I hope every salesman is modeled after him. Maybe he should be training salesman. Some dea More

by gandca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dick Watson, Tom Aldridge, Art Floyd, and Zach Funkhouser, Dick Watson, Art Floyd, Tom Aldridge
Sep 01, 2011 -

Lebanon Ford responded

Thanks for your awesome review. I'm glad to read you had an exceptional experience. Congratulations and enjoy your new vehicle. Btw, you can keep your hat on ;) Very Respectfully, Jeff Cryder, Marketing & Communications Director

August 30, 2011

Every one at the dealership is very freindly. After I was told goodmoring by two or three emloyees, I was directed to the free coffee. Very pleasant expreience. The work was also completed in a timely manne More

by Thomas Gallagher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department, Jason Hipp
Sep 01, 2011 -

Lebanon Ford responded

First off, Good morning! Secondly, you can stop by for all the free coffee you'd like. Thanks for your review. Very Respectfully, Jeff Cryder, Marketing & Communications Director

August 30, 2011

We dealt with Tom Nickell in the pre-owned part of Lebanon Ford. That is to say, "the used car section." Tom was very pleasant and easy to deal with. He answered all our questions concerning the vehi More

by ohiodriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Nickell, Tom Nickell
August 21, 2011

Our experience with this dealership was outstanding. The service was top notch and very pleasant. Our experience with car buying has always put us on edge and ready to go to war so to speak, and we were pl More

by jfeucht
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
brant: salesman, Brant Benson
Sep 01, 2011 -

Lebanon Ford responded

I'm happy to read you felt comfortable enough to lay down your arms and take a break from the front lines. We take great pride in offering those who venture onto our lot with a stress free environment. I'd also like to thank you ahead of time for spreading the good word about our store to your friends and family. Enjoy your new vehicle. Very Respectfully, Jeff Cryder, Marketing & Communications Director

August 16, 2011

My entire experience with Lebanon Ford was no less than phenomenal. From the moment I stepped onto the lot, Kevin and his staff were the most professional and down-to-earth dealers that I have ever met. Th More

by ray.256
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin McClellan, Alex, Adam, Cody, Kody Lowe, Kevin McClellan
August 15, 2011

I just bought a new 2011 Ford Explorer at Lebanon Ford and the service staff worked with me to find the right car at the best price. I did a lot of shopping around and no one could beat their price on my More

by kgoldner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
2, Kody Lowe
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