
Lebanon Ford
Lebanon, OH
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I called Lebanon Ford's myTech Team concerning issues with the My Ford Touch system in my 2012 Explorer.Even though I did not purchase the vehicle there and I live 2 states away,Alex was very eager to he with the My Ford Touch system in my 2012 Explorer.Even though I did not purchase the vehicle there and I live 2 states away,Alex was very eager to help and was very knowledgeable about the issues I described.It's great to have a service like this available to all Ford owners.I will definitely call Alex back if the need arises. Thanks, Larry Bert More
I was starting to think about purchasing a used vehicle. My husband was at Lebanon Ford getting his vehicle serviced for a recall. Dan cutter approached him & was asking him if he was interested in a veh My husband was at Lebanon Ford getting his vehicle serviced for a recall. Dan cutter approached him & was asking him if he was interested in a vehicle. Then he spoke to Bill Nickel about possibly a used Jeep. They both said they would look for one & they found one. I took it a test drive & the rest is history. I purchased the jeep & met with Dan & Travis for all the details. They gave me a good deal & were very customer orientated. The entire transaction was simple, easy, friendly, & smooth sailing. What a great company to deal with & great people to work with! I'm very happy about the transaction & would definately go back to them for any future vehicle purchase. More
I was introduced to this dealership through a friend who purchased a new vehicle from them. I went in just to see what they could do to help me get into a new car. Working with Paul Healey was an absolute purchased a new vehicle from them. I went in just to see what they could do to help me get into a new car. Working with Paul Healey was an absolute great experience. I have purchased many new and used cars in the past. Lebanon Ford had a stress free and family environment that made it an excellent place to spend my time and purchase a new car. Working with Paul Healey was by far the best experience I've had in purchasing a car, new or used. He had a "let's us see what we can do" approach and never gave up hope when things looked doomed. Paul was very professional and very personable. He acted more as a friend then a salesman. I dealt with many great people from Lebanon Ford, Lisa Cryder, Kody Lowe, Zack Funkhouser and Alex Cryder. They all had a view of just because your leaving with the car today doesn't mean our relationship is over. I would recommend Lebanon Ford over any near by dealership. The experience I had at Lebanon Ford will keep me coming back. Great job and thanks for a great experience. More
Charlie J. Watson and Tom Nickell both times i was there were very friendly easy to work with even when the banks gave us a little run around still came thru and got the truck i wanted were very friendly easy to work with even when the banks gave us a little run around still came thru and got the truck i wanted More
The team at Lebanon ford was nothing less than great to deal with. Our experience started with Paul whom made sure throughout the process everything was taken care of to the highest level of certainty and deal with. Our experience started with Paul whom made sure throughout the process everything was taken care of to the highest level of certainty and detail. Kody and zack treated us with the same level of respect and were friendly and outgoing. The last person I have to praise is the last person i expected to still be on the showroom floor at closing time was Lisa the owner. She not only welcomed us she made sure to take time to assure the level if service she obviously demands of her employees was being met. This process was fair honest and straight forward and quite possibly the best vehicle purchasing experience I have had. It was a great job by all. More
Absolutely fantastic customer service! John Jurgens and Zach Funkhouser were both very helpful and great to work with! Thank you to all at Lebanon Ford for helping me get an awesome new car that I love! I Zach Funkhouser were both very helpful and great to work with! Thank you to all at Lebanon Ford for helping me get an awesome new car that I love! I will definitely recommend Lebanon Ford to to anyone looking to buy a car. More
Everyone was awesome to work with at Lebanon Ford. There was no pressure and they were very friendly and extremely helpful. I would definitely recommend them to anyone looking to buy a new or used car. was no pressure and they were very friendly and extremely helpful. I would definitely recommend them to anyone looking to buy a new or used car. More
It was a very pleasant experience buying from Mr. Brant Benson at the Lebanon Ford Used Car center. We look forward to working with Brant again in the future. Benson at the Lebanon Ford Used Car center. We look forward to working with Brant again in the future. More
I had a very good experience. I didn't feel pressured or over sold. I expected a good deal to make this transaction happen. They met my expectations and I budget the vehicle. The paper work was quick an smo over sold. I expected a good deal to make this transaction happen. They met my expectations and I budget the vehicle. The paper work was quick an smooth and all the sales people were friendly and professional. More
Thank you so much to the service department that stayed late on the day before their holiday to repair our car so we wouldn't be without a vehicle over the Christmas holiday! That is why I rated the custo late on the day before their holiday to repair our car so we wouldn't be without a vehicle over the Christmas holiday! That is why I rated the customer service great. More