
Lebanon Ford
Lebanon, OH
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Great service and friendly attitude from the moment I walked in. I told them that I I was switching jobs and needed to find a new truck. Although I was not ready to purchase for a couple of weeks, they walked in. I told them that I I was switching jobs and needed to find a new truck. Although I was not ready to purchase for a couple of weeks, they located a truck with the features I wanted and went ahead and got in. I don't know of any other dealer that would have done this without some type of pre commitment. Once again, great job guys!!!! More
Lebanon Ford and Paul Healey were both HIGHLY recommended to me, and fromt he moment I walked in the door I knew this vehicle purchase would be different from all others. Paul did not try to pressure me to to me, and fromt he moment I walked in the door I knew this vehicle purchase would be different from all others. Paul did not try to pressure me to purchase, nor did he hound me after I left the dealership that evening. Paul is like no other sales person I have dealt with, he truly understands the mixed feelings of buyers. He listened to my needs and gave me options. I will definitely buy my next vehicle from Lebanon Ford and I have already began spreading the word of my wonderful, stress free experience. The part of the purchase I dreaded the most was the financing, but Zach Funkhouser was great. He worked the numbers and helped me to get financing that was within my means - without stressing me out!!! I never once felt uncomfortable discussing my finances with Zach. Thank you Paul Healey, Zach Funkhouser and Lebanon Ford for making my purchase so easy and pain free!!!! More
Dick Watson greeted us outside as we pulled up to the showroom building! We were very impressed w/ the friendliness & expertise of every employee we encountered. Dick Watson & Alex Cryder gave us an ex showroom building! We were very impressed w/ the friendliness & expertise of every employee we encountered. Dick Watson & Alex Cryder gave us an excellent introduction to the Sync feature on our new Ford Flex. Finally, we are very pleased w/ our Flex: Great ride, well-designed & extremely comfortable interior, & eye-catching exterior! We would recommend Lebanon Ford in a heartbeat. More
Great Service.everyone was very helpful.Explained services and operation of new car.Did not take up alot of our time.great selection of cars. services and operation of new car.Did not take up alot of our time.great selection of cars. More
We have given a the above ratings due to the over all experience and friendliness of Kathy was very,very good. It made the purchase of the vehicle easy and pleasant. Talking with Alex after the purchase experience and friendliness of Kathy was very,very good. It made the purchase of the vehicle easy and pleasant. Talking with Alex after the purchase has been most helpful and little by little we are learning how to use off the features the vehicle offers. We have been very satisfied with our decision to purchase from Lebanon Ford and look forward to working the everyone in the future. More
Excellent customer service. Happy to work with customer for fair price. Very knowledgeable in explaining the car' specs, features, technology, etc. Would definitely do business with Lebanon Ford again in t for fair price. Very knowledgeable in explaining the car' specs, features, technology, etc. Would definitely do business with Lebanon Ford again in the future and recommend to friends/family. More
It's been 8 years since I bought a new car so to say I was nervous is an understatement! From the minute I walked in the door, every person I met could not have been nicer or more willing to help. Travi was nervous is an understatement! From the minute I walked in the door, every person I met could not have been nicer or more willing to help. Travis found just the right car at a price even better than I expected and didn't cringe once on the test drive. Zack kept finding better and better financing deals which made my new Fusion even more affordable. I don't know what I would have done without Alex. Instead of buying a car I got a car and multiple computer systems which he walked me through until he was sure I knew how to operate them all. Today, he called me back to make sure I was still ok..what great service! I've already recommended them to two friends. I'm a Lebanon Ford buyer-for-life! More
It was easy to set the appointment, (although doing so online did not work); service employees were right there to greet me upon arrival, Nathan took good care of me from start to finish, and the cost was online did not work); service employees were right there to greet me upon arrival, Nathan took good care of me from start to finish, and the cost was not prohibitive. From the purchase of the car to the service visit, everything has gone very well. More
Friendly sales staff, not pushy. Did not have to go back-and-forth a bunch to manager. Showed me respect and seemed to have integrity in sales deal. back-and-forth a bunch to manager. Showed me respect and seemed to have integrity in sales deal. More
Being a new grad with a new job i was looking for a dependable new car. Paul,the sales and leasing consultant was friendly, extremely helpful, and not pushy which qualities are difficult to find now a dependable new car. Paul,the sales and leasing consultant was friendly, extremely helpful, and not pushy which qualities are difficult to find now a days. Zach helped me with the financing and leasing information, and was very efficient. They worked hard to get me the car i was looking for. Alex the my tech representative was extremely thorough with all the technical information involved with my new focus. Very pleased with my over all experience at Lebanon, Ford. More