Lebanon Ford

Freeda Floyd is a consultant leasing agent at Lebanon Ford. My future husband just stopped in to browse the lot for the car of my dreams....(MUSTANG) and she sat down with him and talked with him about t Ford. My future husband just stopped in to browse the lot for the car of my dreams....(MUSTANG) and she sat down with him and talked with him about this car and in the end he decided to purchase, based on the information she gave him. She was very nice. When we went back to the lot Freeeda came out to the car with me and explained the function to me in detail, on leaving the lot I felt very comfortable in my car. Zach is the finance fellow here and he was very helpful in obtaining the financing for this car. After searching several financial institutes to find the best rates he negotiated with our financial institute to finance this car through them. Most dealerships would have went with the first offer. overall I believe this is a top notch dealership, very friendly and very helpful in everyway. More

We sought out Freeda Floyd when it was time to purchase a new Ford car because she had given us excellent service when we purchased a Crown Victoria from her when she was employed at King's Ford in Kings Aut new Ford car because she had given us excellent service when we purchased a Crown Victoria from her when she was employed at King's Ford in Kings Auto Mall in Cincinnati in 1999. We wanted the same efficient service as well as knowledge without pressure that we had before. We were not disappointed. Alex really gave us a start in using the entertainment system fairly well. His willingness to help us, and even make house calls helped us not to be overwhelmed. Thanks, Freeda & Alex! More

The second we walked in the door we were treated like family, truthfully. Kathryn Wells had called us several times from a search I had completed on the internet so we worked with her. We told her exact family, truthfully. Kathryn Wells had called us several times from a search I had completed on the internet so we worked with her. We told her exactly what we wanted and that we already had our financing. She was awesome did not try to make us feel pressured just help us get a good deal on a Ford Focus. We actually were able to get one more expensive than the one we had originally been looking at due to her working with us. We talked to the sales manager Zach and told him the financing that we had he looked at what we had and told us he thought he could do much better for us.....and he did. We also were told that if we had any problems or questions they would be more than happy to help us. We went back on Saturday (we would have stayed but I had to work) and Alex (the computer man) showed us how to put our phones in and work everything on the car. They told us if we had any problems they would even come to the house. They are awesome and when we buy another car it will definetly be from Kathy at Lebanon Ford....... More

Have been SUV shopping on line and in person for the past 2 weeks. Selected this dealership based on prior word of mouth referrals. The salesman had spoken with me by phone twice before our visit and had se 2 weeks. Selected this dealership based on prior word of mouth referrals. The salesman had spoken with me by phone twice before our visit and had selected only those pre-owned vehicles that were in my price range and with the amenities I was interested in. He did not try to sell me anything else. There was no pressure. Having visited other dealers where they just started their "sales pitch" this was very refreshing. The prices at this dealership are extremely competitive. I would definitely buy from them again and will refer friends. More

Paul was a great salesman to work with, Very informational and i will recommend him to anyone and will by a car again from him nesxt time we are interated in buying a car.He was very friendly an informational and i will recommend him to anyone and will by a car again from him nesxt time we are interated in buying a car.He was very friendly and courtious. Great Salesman!! More

Great experience working with the team members from sales, financing, and mytechteam. We appreciated that none were overbearing like some other dealers. All were very knowledgeable and helpful. We ha sales, financing, and mytechteam. We appreciated that none were overbearing like some other dealers. All were very knowledgeable and helpful. We have called Alex several times with sync questions and he has always been able to assist us. We feel comfortable that we made the right decision purchasing our new car from Lebanon Ford. More

service was excellent, employees were courteous and friendly, service was quick. I trust Lebanon Ford employees, as they have always performed in a professional manner. friendly, service was quick. I trust Lebanon Ford employees, as they have always performed in a professional manner. More

Have been going to Lebanon Ford since the purchase of my 2009 Milan. Have only had 1 experience that wasn't "good" overall. Immediately upon Lebanon Ford realizing that I felt I had had a "bad" experience 2009 Milan. Have only had 1 experience that wasn't "good" overall. Immediately upon Lebanon Ford realizing that I felt I had had a "bad" experience, they were asking the details of that particular visit. They listened to what I had to say and did everything in their power to make me feel as I were very important to their business. They went above and beyond what could be expected of a dealership to rectify the situation. I was quite surprised that they were so concerned. When I go in for service, the guys in the service department are extremely friendly and quick to help. They are polite and helpful. I would recommend Lebanon to friends/family looking to purchase a vehicle. Wendy Holcomb More

Over all I was very satisfied with the service I received Over all I was very satisfied with the service I received at Lebanon Ford. All the representatives were friendly and helpful. This was my first vis Over all I was very satisfied with the service I received at Lebanon Ford. All the representatives were friendly and helpful. This was my first visit to the dealership and I will recommend the dealership to my friends. I was forwarded info on the truck I purchased by a friend and loyal customer of Lebanon Ford. His name is Dale Greene and Dale has purchased several vehicles from Dick Watson. Travis was very personable and helpful during the closing. Alex came to my home and was able to complete the set up of all my electronics. Thank you again for the friendly service. Michael Brem Territory Manager Koenig Equipment Inc. Germantown, Ohio More

I absolutely hate buying cars, but NOT ANYMORE. At least not from Lebanon Ford. They are seriously the opposite of every car dealer I have ever dealt with, and that is a VERY GOOD THING! They weren't not from Lebanon Ford. They are seriously the opposite of every car dealer I have ever dealt with, and that is a VERY GOOD THING! They weren't pushy, but instead very helpful. They educated me, provided me with choices, and got to know me and my needs. I've been looking casually for a new car for six months and I've been to countless dealers. I knew Lebanaon Ford was where I was going to buy my new car from the minute I stepped on their lot. It is obvious they stress customer service, and let's face it - that's what really separates auto dealers these days. If you're in the market to buy a car in the Cincy/Dayton area, in my opinion Lebanon Ford should be your one and only choice! More