Lebanon Ford

I can't say enough positive things about my experience from start to finish at Lebanon Ford. Brant Benson was friendly and informative, but not pushy at all. Travis Martin got us through the deal and the from start to finish at Lebanon Ford. Brant Benson was friendly and informative, but not pushy at all. Travis Martin got us through the deal and the financing about as easily as it can go. They were also able to find financing through the dealership that was significantly lower than our credit union. Alex Cryder was the icing on the cake. Having the Sync set up for me and explained so clearly was wonderful. I would recommend Lebanon Ford without hesitation. More

I want to thank Dan Cutter for having the 2009 Ford I want to thank Dan Cutter for having the 2009 Ford Ranger waiting for me when I arrived from Florence Ky. He worked with me to put me in the drivers I want to thank Dan Cutter for having the 2009 Ford Ranger waiting for me when I arrived from Florence Ky. He worked with me to put me in the drivers seat of the truck I have been looking for for months on end. The whole staff worked to make the sale to my liking. Transferring it over in my name in Ky was easy as pie thanks to the sales department who supplied me with the necessary paper work to get the job done without a hitch. I'm still excited about owning this truck...thanks guys! More

They always take good care of me and my vehicles. That is why I always come back. I love my truck! Thanks again for everything! is why I always come back. I love my truck! Thanks again for everything! More

I WAS SEARCHING THE WEB LOOKING FOR ANSWERS REGARDING SYNC AND THE IPHONE, WHEN I CAME ACROSS ALEX'S U-TUBE POST. I THEN EMAILED HIM REGARDING A FEW QUESTIONS I HAD, AND HE RESPONED VERY QUICKLY AND WAS SYNC AND THE IPHONE, WHEN I CAME ACROSS ALEX'S U-TUBE POST. I THEN EMAILED HIM REGARDING A FEW QUESTIONS I HAD, AND HE RESPONED VERY QUICKLY AND WAS VERY INFORMATIVE AND WAS VERY HELPFUL. THANKS FOR THE GREAT EXPERIENCE. More

This is my second visit to this dealership for service; I came the second time because I was impressed after the first visit. I will come again when needed due to the quality of service! came the second time because I was impressed after the first visit. I will come again when needed due to the quality of service! More

got tires for both daughters cars after going in for oil changes due to the fact it was brought to my attention their need - if you rely on your girls to do so you'd never know they were needed changes due to the fact it was brought to my attention their need - if you rely on your girls to do so you'd never know they were needed More

always a pleasure whether buy a new vehicle or getting an owned one serviced; I will continue buying cars or parts and having them serviced at Lebanon Ford owned one serviced; I will continue buying cars or parts and having them serviced at Lebanon Ford More

Service was great till I had to pay. But That's my fault for waiting so long to get the breaks fixed. Thanks for the quick and effiecent service Leonard for waiting so long to get the breaks fixed. Thanks for the quick and effiecent service Leonard More

I found Leb. Ford on the internet, with color of the car I wanted. Upon going to Leb. Ford, I found that everyone that I spoken to was very nice and thougthful. I would recommend everyone in Butler County I wanted. Upon going to Leb. Ford, I found that everyone that I spoken to was very nice and thougthful. I would recommend everyone in Butler County should give it a try. More

We had a wonderful experience with Lebanon Ford. We live in Fairfield Township and we honestly would not have gone to Lebanon for a car; however, we had been to Kerry Ford and didn't have the best experienc in Fairfield Township and we honestly would not have gone to Lebanon for a car; however, we had been to Kerry Ford and didn't have the best experience, and we were also having trouble finding any other dealer who had the specific color, model and 4-wheel drive features I was looking for. Two of my family members asked if we had been to Lebanon Ford. My husband checked out the website and searched the inventory online, and found what I was looking for online at Lebanon Ford and spoke with Kody regarding the car. We went and checked it out. Paul met us right away and was a great help. He explained the various features of the car, went with us on the test drive and served as a great resource. He was very personable and easy to talk to; not a typical salesman. Unfortunately, the vehicle ended up having an interior color that I came to realize I didn't like. I really like the vehicle otherwise though; so I was contemplating whether or not to go with the vehicle. The representative, Paul observed that I was hesitant about the interior and said "If you don't like it, don't get it. - It's your car, it should be what you want." That was very impressive to me, as it showed that he really cared about me finding the car that was perfect for me, even at the expense of not selling the car that day. Paul helped guide us through the next steps. We talked over my must-haves and don't-need items, and he ran some numbers. Paul got us a beverage while we reviewed our requirements and the financial details. We decided on the necessary items and they were able to find a car with the items we were looking for in Indiana. They had the car transferred to Lebanon and we arranged to settle everything a few days later. The dealership actually beat our credit union's interest rate, so we went with their financing. We picked up our car yesterday. I couldn't be happier with the car, it's everything I wanted and more. The experience was wonderful from the day we walked in to the time I drove it off the lot in my new car. Everyone we dealt with was incredibly personable, and easy to deal with - from the salesman who helped me get all I wanted, to the technician who reviewed all of the technology of the car, and helped set it up, to the finance rep, Zach was extremely knowledgeable and helpful with the finance portion and actually made a normally not-so-fun part of the process, interesting, informative and fun. It was worth the distance to Lebanon for the incredible service we received. I felt like the customer. In a society where customer service seems to be less and less important, it was very refreshing to feel like we were the customer, and we were valued. I really don't ever want to buy a car anywhere else. Two Thumbs up! Thank you Lebanon Ford! More