
Lebanon Ford
Lebanon, OH
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This is the fourth vehicle that I have bought from this car lot. I have always liked the sales personal,and the prices are much lower than other dealers.Lebanon Ford thank you once again. Jeanne car lot. I have always liked the sales personal,and the prices are much lower than other dealers.Lebanon Ford thank you once again. Jeanne More
Lebanon Ford has always provided outstanding customer service. I brought in my Ford Escape to the service department and found out I needed my power train drive replaced. I was quickly told the replace service. I brought in my Ford Escape to the service department and found out I needed my power train drive replaced. I was quickly told the replacement was still under warranty and would be installed as soon as the order was received. Within days the work was finished and their shuttle service is a huge convenience! I definitely will recommend this dealership. More
We purchased a used car from Dick Watson 5 years ago and had a great experience. We felt it was time to go into another used or new vehicle so over the holiday weekend we scoped out other dealerships and no had a great experience. We felt it was time to go into another used or new vehicle so over the holiday weekend we scoped out other dealerships and none of them came close to Lebanon Ford. Dick, Dan, Alex and Zack made our new car purchase a wonderful experience. They treat you as if you are part of their family. I'm so glad my first ever new car purchase was with them. I am highly recommending them to my friends and co-workers. If I had family that lived close by I would send them too! More
Great experience. My issue with the price was that at the last oil change only one cylinder was misfiring. When I brought it back 4 were misfiring. So it wasn't that your price was bad just higher than the last oil change only one cylinder was misfiring. When I brought it back 4 were misfiring. So it wasn't that your price was bad just higher than anticipated. More
When I need to lease a vehicle, I want to deal with people I can trust to find what I need, when I need it and surprise me with an opportunity that I never expected. And then follow up with service sup people I can trust to find what I need, when I need it and surprise me with an opportunity that I never expected. And then follow up with service support that can be relied upon. In over 50+ years of interfacing with car dealers, I have found only three that fit that description. And it's not the dealership by name that makes the difference. It's the individual interfaces that make you want to come back again and again. Andy Buck, Zach Funkhouser and Alex Cryder have made Lebanon Ford one of those three by making it stand out as a place where I want to deal and also to tell others about. These three represent a spirit of personal care that ensured we got what we needed, when we wanted it and also surprised us with one step beyond, i.e. exceptional care and friendly professional service. More
they helpped me get a new car when my old car quit running, and made my experience with car salesmen the best it has been in 40 years. they help me get a new car and back on track with not knowing wha running, and made my experience with car salesmen the best it has been in 40 years. they help me get a new car and back on track with not knowing what to do about a car that did not run and I still owed on it. thank's to this dealership and the saleman I went home with a new ford Fusion and a payment I can live with. More
Having the right sales team, right car, at the right price, led to a successful buying experience. No nonsense and no pressure sale made the buying experience pleasant! price, led to a successful buying experience. No nonsense and no pressure sale made the buying experience pleasant! More
On 5/3, I brought my Lincoln Town Car in due to many electronic issues; none of which were rectified. I was upset with the fact that none of the technicians can EVER resolve the issues, as I have broug electronic issues; none of which were rectified. I was upset with the fact that none of the technicians can EVER resolve the issues, as I have brought the vehicle there to be looked at, on several occasions. That is when TOM KOMISAR said to me, "You can just pay & get out of here!" To say that he displayed the poorest of Customer Service, is an understatement. Not only will I not return; I have & will continue to make it a point to inform anyone looking for a Ford vehicle of my experience. Furthermore, I am considering switching allegiance, after so many years, to Chevrolet & trading in my car at Tom Gill Chevrolet. Money can be spent anywhere on a shiny car, however, it is the care one receives afterward, that is crucial in cultivating & maintaining a business. More
Friendly and helpful. Greeted by Dick Watson who was thorough and explained all about the Escape. Zach Funkhouser and Alex explained in detail the finance and tech aspects of the deal. Would recommend L thorough and explained all about the Escape. Zach Funkhouser and Alex explained in detail the finance and tech aspects of the deal. Would recommend Lebanon Ford. More
After visiting other area dealers I could tell Lebanon Ford was "the one" the minute I walked in the door. The atmosphere was friendly, not pushy, and I was never given canned sales lines or hard closes- Ford was "the one" the minute I walked in the door. The atmosphere was friendly, not pushy, and I was never given canned sales lines or hard closes- both of which would have been big turn offs. I was completely pleased with every aspect of my purchase here. Highly recommend! More