
Lebanon Ford
Lebanon, OH
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customer service was great everything went really fast and smooth charlie made sure i was 100% taken care of in every way. he went the extra mile and saved me an extra $500 and even drove the car down to and smooth charlie made sure i was 100% taken care of in every way. he went the extra mile and saved me an extra $500 and even drove the car down to me. More
Overall a great experience! The guys made it way to easy to buy a truck. They stayed after hours to get the deal done and are going to detail an already very clean truck, fill the tank with gas, and give m to buy a truck. They stayed after hours to get the deal done and are going to detail an already very clean truck, fill the tank with gas, and give me a free oil change. I would definitely recommend Lebanon Ford. More
We received the best service at Lebanon Ford! An experience second to none. Knowlegable salesperson, friendly staff, very helpful, professional, accomodating & very impressive. I wanted to meet the experience second to none. Knowlegable salesperson, friendly staff, very helpful, professional, accomodating & very impressive. I wanted to meet the owner of the dealership (since it was a lady), she came right in & talked to us for quite some time! I would recommend this dealership to everyone & we will definetly return when we need another vehicle. More
Great working with Russell Merten, he was very knowledgeable, personable, and patient. Alex Cryder was great on using the tech stuff. He was very easy to follow and very polite and personable. And knowledgeable, personable, and patient. Alex Cryder was great on using the tech stuff. He was very easy to follow and very polite and personable. Andrew was helpful on the paperwork and explaining the warranty info. More
This is the first time I have been to this dealership. My father talked very highly of them so it was the first place I went to find my new car. Charlie and Koby were very helpful while I was there and even father talked very highly of them so it was the first place I went to find my new car. Charlie and Koby were very helpful while I was there and even after I left the lot helping me find the car I wanted and getting financed. Will definitely be back! Alex was also very helpful explaining all the functions of the myford touch! More
My husband and I had a wonderful experience at Lebanon Ford. Our salesman, Dick Watson, was great to work with. I always dread buying a new car and the "pushy salespeople" that I have always dealt with Ford. Our salesman, Dick Watson, was great to work with. I always dread buying a new car and the "pushy salespeople" that I have always dealt with in the past. This was our first time buying from Lebanon Ford and I dare say it will not be our last. They made the experience a joy for us and that means so much. Next to buying a house, buying a car is the biggest financial transaction a person normally makes and in this economy it is stressful, but Lebanon Ford made it painless and we greatly appreciate it and recommend this dealership to anyone interested in buying a car. More
This is my first experience buying a Ford Product. The sales staff At Lebanon Ford went above and beyond to help me find my new Escape.Tom Aldridge spent the entire day trying to find the car that I had r sales staff At Lebanon Ford went above and beyond to help me find my new Escape.Tom Aldridge spent the entire day trying to find the car that I had requested and finally with creative financing with the help of Zack Funkhouser we were able to get into a new Ford Escape at a lower interest rate (wich saved me tons of $$$$$) at there lot.My expreience started with Danny Vanwinkle on the phone and because of his proffesional attitude and no quit attitude I told my wife that this was the dealership we were going to buy our vehicle from if we had to order it. I would also like to thank Ricky Bumbgardner for all his help closing this deal on Danny's behalf, you were professional and kind and a joy to work with, Last of all thanks to Alex Cryder for showing my wife and I all the cool stuff that My Ford Sync will do . you were a great help and I'm sure you will be of great assistence in the future, This was the best car buying expereince and most pleasant I have ever had . (I am 50 plus years old so I have Bought a few cars )Y our owner should be proud of you as a staff, Thanks Again for all your help and looking forward to being a lifelong customer, Very Satisfied CUstomer K&J More
Everytime I take my vehicle in the staff is always friendly and explains everything about the service or needed repairs to my vehicle. Thank you. friendly and explains everything about the service or needed repairs to my vehicle. Thank you. More
First of all, I can't recommend Lebanon Ford, highly enough. They are the absolute best when it comes to friendliness and service. I just purchased a new Taurus from Kathy Wells. My husband bought a enough. They are the absolute best when it comes to friendliness and service. I just purchased a new Taurus from Kathy Wells. My husband bought a car from her last year, and I just appreciate her hard work and honesty. She loves her job, and it shows because she is so good at it. We always give her name to friends when they talk about purchasing a car. Zack Funkhouser is also great to deal with in the finance department. He's so helpful and tries to make things go as smoothly as possible. Alex did a great job of going over all the eltronic gadgets my car has. He is thorough and even offered to come to our house if we needed help with any operating problems. The whole ordeal of purchasing a car is such a nice experience at Lebanon Ford. The last dealership I dealt with didn't even want to change the oil in the car I purchased from them. Lebanon Ford would never treat their customers that way. They make you feel appreciated and are so nice. More
Great company and great service, never a disappointment. Service scheduled online for 8 AM and I was on the way back to Dayton by 9 AM. This is an awesome dealership and service department. Service scheduled online for 8 AM and I was on the way back to Dayton by 9 AM. This is an awesome dealership and service department. More