Lebanon Ford

Great Customer Service! Lebanon Ford was great to work with on purchasing a car! Jordon Collins was great to work with, making sure to help us pick the best option for our n Lebanon Ford was great to work with on purchasing a car! Jordon Collins was great to work with, making sure to help us pick the best option for our needs. He was upfront and honest and able to answer all of our questions. We've been burned in the past at other dealerships, but Lebanon Ford was great, really making us feel comfortable in our decision. More

OMGoodness, what an awesome experience! Walked in the door unannounced. Had been working through emails to see what we could do to trade in our current vehicle for an F150. But that person Walked in the door unannounced. Had been working through emails to see what we could do to trade in our current vehicle for an F150. But that person wasn't there- Worked with Kathy Wells! She was an absolutely fantastic associate to work with. IT WAS PAINLESS! AND FAST! I dread the "car buying" experience because of the long waits and haggling involved. You use to have to reserve an entire day... Not a Lebanon Ford! Zach and Kathy worked with us to get us the Truck we wanted in the way we wanted. AMAZING! GO SEE KATHY! Honest, fun, knowledgable! She does it right and she will make sure you are happy! More

Excellent Customer Service I was only looking when I went to this dealership. Bryan came out, talked with me a few minutes. We went in to discuss a program that I had received a I was only looking when I went to this dealership. Bryan came out, talked with me a few minutes. We went in to discuss a program that I had received and told me about this Gold Escape that was just came in. There was no pressure. We talked one on one and next thing I know we test drove it and I bought it. Bryan listened to me and understood what I wanted. I would recommend Bryan to everyone that I know. He was not a pressure salesman. He tried to understand what a customer wanted and try to match them with the best vehicle. More

Nice and Easy Charlie made picking a car super easy, and the whole process, though time-consuming (as all car buying is), was as painless as could be! We will defin Charlie made picking a car super easy, and the whole process, though time-consuming (as all car buying is), was as painless as could be! We will definitely be coming back the next time we need a new car! More

Excellent customer service I have to say the experience was one of the best that I have had when purchasing a new car. Bryan was absolutely a pleasure to.work with. He answered I have to say the experience was one of the best that I have had when purchasing a new car. Bryan was absolutely a pleasure to.work with. He answered all questions that we had. I will deffinately return for my next purchase. This was an A+ experience. Thank you. More

Satisfying Purchasing Experience I enjoyed working with Aaron on my vehicle purchase. From the moment I inquired about purchasing a new truck, he was the most responsive sales rep fro I enjoyed working with Aaron on my vehicle purchase. From the moment I inquired about purchasing a new truck, he was the most responsive sales rep from any dealership in the area. He was quick to answer all of my questions and if he didn't know the answer he went and found it and then reported back. His follow-up was excellent, texting and communicating with me even when he was off the clock. Additionally, Charlie really knew his stuff when it came to the new trucks, he walked me through all the specs and features and provided valuable insight to consider with each of the model options. He also helped me configure my new truck and provided an excellent walk through before he sent me on my way. More

Great Had a great experience bought two vehicles from Charlie Watson. My latest was a F250 powerstroke I bought and 2 to 3 weeks after having it I had to ge Had a great experience bought two vehicles from Charlie Watson. My latest was a F250 powerstroke I bought and 2 to 3 weeks after having it I had to get towed into the shop for a high pressure oil pump. The truck was a as is truck but he helped me pay the shop to have it fixed. More

AMAZING!!! This was my first time ever buying a car from a car lot. All my others where hand me downs. My dream car was a Jeep Wrangler and wasn't expecting to b This was my first time ever buying a car from a car lot. All my others where hand me downs. My dream car was a Jeep Wrangler and wasn't expecting to buy one from a Ford dealer. Charlie Watson was AMAZING when it came time to buy. He made the experience less scary. Have had my Jeep since January and absolutely LOVE it!!! Have had no problems with it and he is always checking in on me and my car! Thank you for such an AMAZING experience! More

Great purchasing experience Straight forward, bottom line pricing. No high pressure. Still beat the price on comparable cars at competing Cincinnati and Ford dealers. Best car Straight forward, bottom line pricing. No high pressure. Still beat the price on comparable cars at competing Cincinnati and Ford dealers. Best car buying experience we have ever had. Introduced us to service rep, and had the tech specialist go through all the features and sync our phones. Brant was very professional. More

Great I purchased a new truck with the help of Kathy Wells and everything worked out nice. She was very accommodating and polite. I appreciated her attentio I purchased a new truck with the help of Kathy Wells and everything worked out nice. She was very accommodating and polite. I appreciated her attention to details and requests I had. More