
Lebanon Ford
Lebanon, OH
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Great dealership with hard working employees. I worked with Charlie Watson on purchasing my new Taurus SHO, and Josh Hipp for my Roush cold air, window tinting, clear nose bra, and Line X. All th I worked with Charlie Watson on purchasing my new Taurus SHO, and Josh Hipp for my Roush cold air, window tinting, clear nose bra, and Line X. All the hassles of leaving my new car at different locations to have all the things added was all handled in house by Mr. Hipp, and handled quickly. The purchase, trade in and financing went smoothly through Charlie Watson and Jenny Southard. Being the only Roush dealer within 100 miles, any work that might be needed on our 08 Roush will definitely be handled by Lebanon Ford's Roush trained mechanics.. All the employees that I had contact with were nice professional people who make customer service their #1 priority. More
Absolutely mind blowing ! This dealer is exceptional I have always been one to stay clear of dealers however this one came highly recommend for a coworker so I gave it a shot. This dealer is exceptional I have always been one to stay clear of dealers however this one came highly recommend for a coworker so I gave it a shot. I specifically met with Charlie Watson via phone to set my appointment up. From there he and all his teammates made my truck purchase seamless. I even threw them a few curveballs for say and they knocked them out of the park. They met all my expectations and exceeded them by far. More
It really doesn't get any better than this.. If you are in the market for a performance vehicle, it doesn't get any better than working with Charlie Watson at Lebanon Ford. I bought a 2015 Roush If you are in the market for a performance vehicle, it doesn't get any better than working with Charlie Watson at Lebanon Ford. I bought a 2015 Roush Mustang from him this summer and couldn't be happier with the experience. Often you find dealers and salespeople don't really know the product they are selling. That isn't the case here. Charlie lives and breathes the Roush performance products and is as friendly as they come. I was on the fence between buying from Lebanon Ford and a dealer out of town, and once I met with Charlie and saw his passion for the product and the price I was offered, I made my decision right away. Definitely worth the drive and time to see Charlie. More
Great Experience Kathy Wells was our sales rep at Lebanon Ford. She especially, and Lebanon Ford in general, exemplifies what customer service is all about. This was Kathy Wells was our sales rep at Lebanon Ford. She especially, and Lebanon Ford in general, exemplifies what customer service is all about. This was by far the best car buying experience that I've ever had. Kathy really listened to what we wanted and helped guide us into a vehicle that suits our needs exactly, without us feeling pressured in the process. She responded almost immediately to our calls and e-mails, even when the dealership was closed. When it came time to do the paperwork, Jenny was very good at explaining the various options available and was patient with our numerous questions. I would highly recommend Lebanon Ford and especially Kathy Wells when it comes to your next car buying experience. More
Outstanding car buying experience with Tom Nickell! Lebanon Ford, and Tom Nickell especially, made this the best car buying experience. Tom and the whole team worked together to get us exactly the vehic Lebanon Ford, and Tom Nickell especially, made this the best car buying experience. Tom and the whole team worked together to get us exactly the vehicle we were looking for at a great price. We will definitely visit them in the future for our next new vehicle! More
Awesome car buying experience Tom was fantastic. This was a gift for my husband and he is thrilled. We are from Louisville and will come back to LebanonFord for our next vehicle. Tom was fantastic. This was a gift for my husband and he is thrilled. We are from Louisville and will come back to LebanonFord for our next vehicle. I bought on line and could not be more pleased. We will (and have already) told our friends about your dealership. Working with Tom there was no pressure and he answered all my questions. More
Great Experience!!! I had been looking for a low miles 2014 Nissan Xterra Pro-4X for a few months with no luck until I saw one online at Lebanon Ford in Ohio. Living in C I had been looking for a low miles 2014 Nissan Xterra Pro-4X for a few months with no luck until I saw one online at Lebanon Ford in Ohio. Living in Charlotte, North Carolina, it was a very overwhelming idea at first to fly to Ohio and buy a car. After speaking with Kathy Wells and the easiest negotiations I could remember ever having, I agreed to purchase the vehicle. Kathy held the car for 2 weeks due to my having family engagements I could not miss. No pressure and no problem. I was picked up at the airport in Dayton by Kathy and brought to the dealership. I was literally in and out in an hour and from the general manager right down to the retailer, everyone was pleasant and professional. The car was like new and Kathy Wells was easily the best Salesperson I have dealt with in a long time. I liked the fact that negotiations were fast and easy. It was worth the trip and effort to buy from Lebanon Ford. Again,special thanks to Kathy Wells. I would definitely look to buy from them again!! More
Bryan made the car buying experience unlike any other! Lebanon Ford has the most professional sales people on the floor. We were lucky enough to work with Bryan who did a perfect job! Bryan looked out to m Lebanon Ford has the most professional sales people on the floor. We were lucky enough to work with Bryan who did a perfect job! Bryan looked out to meet our needs. Not the other way around. Thank you, Lebanon Ford! More
2nd Purchase from Brant We have purchased two new vehicles from Brant, he is very helpful and makes the process stress free. I would highly recommend him to friends and famil We have purchased two new vehicles from Brant, he is very helpful and makes the process stress free. I would highly recommend him to friends and family. More
Finding a new vehicle Thank you Aaron for your help to me in finding a new Ford 2106 Escape. I really was having a tough time with what to do and you made the experience v Thank you Aaron for your help to me in finding a new Ford 2106 Escape. I really was having a tough time with what to do and you made the experience very pleasant. After my accident and loss of my own vehicle, I went through many sites to see what would fit best. once I drove the Escape, I was hooked. Thank you again for all the help and for Niko's help with the paperwork. It was easy, and fit my budget perfectly!! More