Lease Return Center

Excellent Service It was an amazing experience ,Ryan was so helpful I love my new car ,he went beyond my expectation. Very professional and nice person. Highly recommen It was an amazing experience ,Ryan was so helpful I love my new car ,he went beyond my expectation. Very professional and nice person. Highly recommended from the start to the end he was there with me ,went all the way from Maryland to Va almost 2 hours drive and arrived very late, he was waiting for me car was ready for test drive and my purchase was so smooth,he did everything possible to make me happy thanks Ryan for such a great service. I will return for all my future car buying. More

Excellent Experience We love our new BMW X5. The vehicle was as advertised and Ryan made the process a breeze. We would recommend this dealership and will return when re We love our new BMW X5. The vehicle was as advertised and Ryan made the process a breeze. We would recommend this dealership and will return when ready for future vehicles. More

2nd Car Purchased This is my second car that I've purchased from this dealer and both cars were in excellent condition. The salesmen where knowledgeable, accommodating This is my second car that I've purchased from this dealer and both cars were in excellent condition. The salesmen where knowledgeable, accommodating and very responsive. More

Fast Professional Service I had an appointment for the vehicle I was interested in. Ryan had the vehicle ready for test driving upon my arrival. Ryan got me a great, no haggl I had an appointment for the vehicle I was interested in. Ryan had the vehicle ready for test driving upon my arrival. Ryan got me a great, no haggle deal. Very professional dealership that has set the standard for how car buying should be. Loving my Honda Accord. Thanks Ryan... More

Highly recommend! I am pleased to say that my husband and I had 5 star service at Lease Return Center! It was a pleasure working with Ryan. He was very helpful, informa I am pleased to say that my husband and I had 5 star service at Lease Return Center! It was a pleasure working with Ryan. He was very helpful, informative, and laid back. Ryan provided top notch service and we look forward to purchasing additional vehicles from him in the future! More

Overall Well Done! Used car dealers have a tough time bcuz of the unknowns with the products they are selling. I truly believe this company is one of the food ones tryin Used car dealers have a tough time bcuz of the unknowns with the products they are selling. I truly believe this company is one of the food ones trying to do the right thing. Ryan and Maueice went out of their way to ensure I was happy with my purchase. Mission accomplished! More

Lies and Arrogance If you're looking to buy a car, run far from Lease Return Center. By far the most unprofessional dealership. Maurice Skinner could not have been more If you're looking to buy a car, run far from Lease Return Center. By far the most unprofessional dealership. Maurice Skinner could not have been more arrogant even if he tried. As we were waiting for paperwork, Maurice gets a phone call from a potential customer to whom he was incredibly rude and aggressive towards, and proceeded to lie about his name, calling himself "David". That dishonesty should have been a sign, but we continued none the less. He shows us the carfax which would be great if it had all the information. They forgot to show us the Auto Check that every dealership gets which discloses police reports on the vehicle, something the carfax did not show. Proceeding with the deal, we mentioned our concern about a decently sized chip in the paint, to which he responded by saying he'd order the paint "right away" and "before leaving the dealership." A week passes with no word from Maurice, which warrants a phone call to him, where he says he still hasn't ordered it. It took two weeks to get something that he swore up and down that would be a next day thing. Upon receiving the paint, Maurice informs me that I need to get an emissions test before he orders the tags, something he seemed to have forgotten to mention when the car was purchased. Had it been mentioned when the transaction was happening it wouldn't have been that big of a deal as they are cheap, but it happened three weeks after the fact. We tell him that the emissions was done, and he tells us that's all he needs from us and that he will order the tags immediately, and tells us that the dealership will call when the plates and tags are in. A week later I have to call the dealership to ask about the plates as there are five days until the temporary plates expire, to which I'm told they were never ordered. But was promised plates for today. After a FOURTH trip to this awful dealership, Maurice arrogantly asks when the temporary plates expire, to which I responded on the 6th of this month. To which he responds "fine, I'll go check in the back", where the plates mysteriously appeared. This man and this dealership is the epitome of awful customer service. Sure the prices are decent enough, but no price is good enough to make up for the lies Maurice spewed at us over the past month. Stay far, far away from this place, and take your money to a more trustworthy dealership. More

Excellent! Site is excellent, easy to search for car. Ryan had car ready for test drive by the time i got there. Fastest purchase of a car ever. Thank you Rya Site is excellent, easy to search for car. Ryan had car ready for test drive by the time i got there. Fastest purchase of a car ever. Thank you Ryan! More

Best Service Ever After reviewing the vehicle and requesting finance on line, I was invited to visit for test drive and vehicle inspection. Vehicle was in pristine cond After reviewing the vehicle and requesting finance on line, I was invited to visit for test drive and vehicle inspection. Vehicle was in pristine condition and the professionalism of Ryan(salesperson) and Javier (finance) was first rate. I've purchased many vehicles over the years and have never encountered such treatment. I was so impressed and happily drove away in my new Benz. More

Amazing Experience This was the best car buying experience I’ve ever had. This is the first time I didn’t spend half my day in a dealership just to buy car. When I’m rea This was the best car buying experience I’ve ever had. This is the first time I didn’t spend half my day in a dealership just to buy car. When I’m ready for my next vehicle I will be back. Ryan is the best! More