LeadCar Honda Yorkville

Never Filed Paperwork This dealership is a nightmare to deal with regarding the follow up paperwork. We bought our truck from them on April 15th. As of June 5th, our temp This dealership is a nightmare to deal with regarding the follow up paperwork. We bought our truck from them on April 15th. As of June 5th, our temporary registration has expired and we do not have a new registration because the paperwork was never filed and therefore, we are unable to drive our new truck. This is completely unacceptable and unprofessional for a business. We have made countless calls to the dealership to find out the problem and our calls go unanswered. We will be filing a complaint with the DMV. More

no one cared had my vehicle in for a loud rattle near radio 4 times. still not fixed. sent an email regarding it and was ignored. obviously did not test drive it a had my vehicle in for a loud rattle near radio 4 times. still not fixed. sent an email regarding it and was ignored. obviously did not test drive it afterward or else they would of knew it was not fixed. I expect better service than this. More

Fast easy convenient It's very convenient I can drop my car off before work they give me a ride to work pick me up after and bring me back to my car It's very convenient I can drop my car off before work they give me a ride to work pick me up after and bring me back to my car More

Review for Art Farley, Great customer service Job well done. The visit was done for a recall on my Honda civic. They were very prompt and courteous. Job well done. Keep up the good work.. The visit was done for a recall on my Honda civic. They were very prompt and courteous. Job well done. Keep up the good work.. More

Super quick, and amazing work. Super friendly people I had my car damaged at work, and when I got to carbone it was a super easy experience, they got my part in quick. And then I had it fixed in less tha I had my car damaged at work, and when I got to carbone it was a super easy experience, they got my part in quick. And then I had it fixed in less than 30 minutes. Literally would not take my car anywhere else other than Carbone Honda. The service team is awesome and took super good care of my car and myself. More

Speedy repair Brought my car in to the Service Department after hours with request to replace TPMS valve that was leaking. Received a call in the morning with the c Brought my car in to the Service Department after hours with request to replace TPMS valve that was leaking. Received a call in the morning with the cost of the repair. One hour later the car was ready to be picked up. More

Covered up major rust damage Within 6 months of purchasing my used Accord, the paint on the hood bubbled up in hundreds of places to reveal excessive rust. I am talking hundreds o Within 6 months of purchasing my used Accord, the paint on the hood bubbled up in hundreds of places to reveal excessive rust. I am talking hundreds of rust spots across my entire hood. Upon closer inspection, it is obvious that this hood was repainted in order to cover up the damaged rusty hood. Dishonest to say the least. Have contacted Carbone to have them replace it. Of course, I am getting the run around 😒 In the market for a $60,000 truck & definitely will not be giving this or any other sale to any Carbone dealership. More

Friendly and fast service! I brought my car in for a simple warranty repair. It was done before the promised time, Shakira, Jim, and Bob took excellent care of me and my car! I brought my car in for a simple warranty repair. It was done before the promised time, Shakira, Jim, and Bob took excellent care of me and my car! More

Art delivered The estimated time I was given to complete a recall action on my Honda Accord was 1 hour. Well, an hour later I was back on the road, happy and with a The estimated time I was given to complete a recall action on my Honda Accord was 1 hour. Well, an hour later I was back on the road, happy and with a safer car, More

Art was great. Fast, honest, exceptional work as allways. Art allways does a great job and provides reliable advice. He is proactive and yet doesnt try to oversell Fast, honest, exceptional work as allways. Art allways does a great job and provides reliable advice. He is proactive and yet doesnt try to oversell the services. Dave H More