LeadCar Honda Yorkville

Excellent,very great service. I didn't have any credit ,Maria Cruz helped me to get out of my old car and into a new car.great service they have. I didn't have any credit ,Maria Cruz helped me to get out of my old car and into a new car.great service they have. More

Inspection Dean was very personable and made the inspection process easy. He also set up a follow-up appt. as the inspection found a small issue that if left un Dean was very personable and made the inspection process easy. He also set up a follow-up appt. as the inspection found a small issue that if left undetected could have resulted in a major issue down the road - so very appreciative of the level of service I received from both Dean and the technician who did the inspection! More

INSPECTION THE SERVICE ADVISORS ARE VERY PERSONABLE, PROFESSIONAL AND COURTEOUS TO DEAL WITH. I HAVE ALWAYS HAD AN EXCELLENT EXPERIENCE EVERY TIME I VISIT THE SE THE SERVICE ADVISORS ARE VERY PERSONABLE, PROFESSIONAL AND COURTEOUS TO DEAL WITH. I HAVE ALWAYS HAD AN EXCELLENT EXPERIENCE EVERY TIME I VISIT THE SERVCIE DEPARTMENT AT THIS DEALERSHIP. More

First Experience at Honda It was my first experience searching for a New car and the help was fantastic Great people and a great dealership. They made me feel comfortable with It was my first experience searching for a New car and the help was fantastic Great people and a great dealership. They made me feel comfortable with the car i had choosen and made things fair. More

Service Representative was helpful and knowledgeable. Service Representative was excellent. Knowledgeable, friendly, accommodating. Explains service packages and offers guidance on the best package . Unf Service Representative was excellent. Knowledgeable, friendly, accommodating. Explains service packages and offers guidance on the best package . Unfortunately, rates for service are very high. This should not reflect on the Service Rep. who always tries to please the customer. More

The best service..... The best service ever...... Friendly they are very good and they now watt they doing and they are so fest and straight in the job they do. The best service ever...... Friendly they are very good and they now watt they doing and they are so fest and straight in the job they do. More

Mismanaged Buying Experience The dealership sales manager Jamison Frank and F & I Manager Jason Jackson were both very professional and I appreciated working with them. My sales c The dealership sales manager Jamison Frank and F & I Manager Jason Jackson were both very professional and I appreciated working with them. My sales consultant was great until I came to pick-up my vehicle. Upon arrival, the car had not had the gas filled. After signing the paperwork, my belongings, jacket, water bottle, and paperwork were pushed to the side and new customers brought in. My dealer pawned us onto another dealer, never thanked us or shook our hands etc. About an hour after signing the papers, she walked by us and said “oh you are still here?” ands kept walking. What was supposed to be “sign the papers and be on your way” became a two and a half hour ordeal. The gas card couldn’t be located. Then the vehicle registration was missing. I felt like I was made to feel important up to the signing of the paperwork but then moved to the side for the next deal. It’s a shame because I have always felt good about my car purchases in the past but felt very frustrated and unappreciated at this one. More

Engine noise The service team at Honda went above and beyond to diagnose a noise that was only coming from a cold start. The service manager, Jim, thought it would The service team at Honda went above and beyond to diagnose a noise that was only coming from a cold start. The service manager, Jim, thought it would be best to keep it overnight and try in the morning after failed attempts. After giving me a car to take home so I was not inconvenienced, they were able to hear the noise and fix it with no issue. More

Fun and easy Maria Cruz is a delight to work with she helped through every step of the way. Found me he car I was looking for and was wonderful Maria Cruz is a delight to work with she helped through every step of the way. Found me he car I was looking for and was wonderful More

Car shopping Christopher Ming was a pleasure to work with. He was very thorough in going over the paperwork as well as explaining everything in the car. I would de Christopher Ming was a pleasure to work with. He was very thorough in going over the paperwork as well as explaining everything in the car. I would definitely ask for him again. It was also nice to meet Alan More