LeadCar Honda Yorkville

Very satisfied Our experience was handled very professionally, yet personably. We were very comfortable while awaiting our paperwork, and James Carbone is ever the g Our experience was handled very professionally, yet personably. We were very comfortable while awaiting our paperwork, and James Carbone is ever the gentleman. He made sure we were happy with our purchase and explained and programmed our vehicle. Can't say enough about him and Dennis. Dennis is so knowledgeable and helpful also. Out of 1 to 10, we rate a 10. More

recall repair My contact person Dean was VERY helpful. The shop took a little longer than I expected but the sweet roll in the waiting room helped kill time. My contact person Dean was VERY helpful. The shop took a little longer than I expected but the sweet roll in the waiting room helped kill time. More

Oil change I was taken care of by Michael Lupia. He was professional, friendly, and attentive. He went over by service needs, told me amount of time it would tak I was taken care of by Michael Lupia. He was professional, friendly, and attentive. He went over by service needs, told me amount of time it would take, checked in on me to make sure I was comfortable and pass on updates. More

Art Farley is an excellent customer service representative Art has taken care of me since 2008, and besides Jim, the only one left. I have never had any issues if I deal with him. Art knows my car, and how i Art has taken care of me since 2008, and besides Jim, the only one left. I have never had any issues if I deal with him. Art knows my car, and how important it is for me to have running problem free. Art is professional and efficient, and over ten years, just gets better every day. When I need service for my Honda, I bring it here, to Carbone Honda. Thank you Art! More

efficient and professional employee was knowledgeable and courteous and kept me informed on the progress of my repair. Would recommend this experience to my friends. Waiting employee was knowledgeable and courteous and kept me informed on the progress of my repair. Would recommend this experience to my friends. Waiting area was very comfortable More

Excellent Fast and friendly service with lots of detailed knowledge concerning the features of the vehicle. Evan Zwahlen and Jason Jackson were great to work w Fast and friendly service with lots of detailed knowledge concerning the features of the vehicle. Evan Zwahlen and Jason Jackson were great to work with and made the process a breeze! More

Poor service Very I I satisfied with service. I was have ha the same issue with a vehicle less then a year old and still can't be told what is wrong with it. Very I I satisfied with service. I was have ha the same issue with a vehicle less then a year old and still can't be told what is wrong with it. More

Best Price Carbone beat all the other dealers in price, I thought there was a misleading information provided regarding the mileage of the vehicle, even asking s Carbone beat all the other dealers in price, I thought there was a misleading information provided regarding the mileage of the vehicle, even asking specifically how much mileage was on the vehicle because I didn't believe mileage listed on the quote. My salesperson couldn't answer some of my technical questions about the vehicle I was interested in, and needed to ask others for help. This didn't always result in the right answer, or a complete answer. So basically, I did all my technical research at other dealerships, and only bought from Carbone because it was the lowest price. More

State Inspection Done in a timely manner with pleasant surroundings! Good coffe and newspaper. Friendly staff and I was there less than 45 minutes. My service perso Done in a timely manner with pleasant surroundings! Good coffe and newspaper. Friendly staff and I was there less than 45 minutes. My service person Art Farley always treats me well and carefully explains anything needed. More

Brake service The service was done promptly and professionally. the invoice given at the completion of the service was clear and showed what servce was performed a The service was done promptly and professionally. the invoice given at the completion of the service was clear and showed what servce was performed and parts replaced. More