LeadCar Honda Yorkville

A terrible experience this week at LeadCar Honda in Yorkville. We visited Monday night to get info on Passports and Pilots. Salesman was going to get back to us on towing package pricing. He didn't Yorkville. We visited Monday night to get info on Passports and Pilots. Salesman was going to get back to us on towing package pricing. He didn't tell us he doesn't work Tuesday. Wednesday he gives me prices. Everything looks good. I tell him I am ready to buy. He sends me the quote. $1600 more than what I was told. He said it was for accessories that LeadCar puts on all cars (nitrogen for tires, splash guards, and paint protection). I told him I didn't want them. He says they will be optional for me. Thursday he tells me his manager says they are already installed and can't be taken off, but he is willing to take 50% off those unnecessary accessories. Gee thanks. Half off something I never wanted! Then he tells me the parts department says they don't have the electrical connector I need for the towing package. I spend two hours looking for one on line I can install myself. 30 minutes after purchasing it, my sales rep texts me apologizing for his sales department. They DO have the right connector after all. That was the final straw. This morning I emailed several Honda dealers in the Syracuse/Albany areas. After a few emails and one phone call, I made a purchase for slightly less. LeadCar lost a very loyal customer. I would be cautious using them. More

Sebastian is excellent and is always so helpful and accommodating. It is a pleasure bringing the car for service accommodating. It is a pleasure bringing the car for service More

Please read this review if you want to purchase a used car here. Whatever the price the vehicle is advertised at is not even close to the price you will pay. They will show you the price and then automati car here. Whatever the price the vehicle is advertised at is not even close to the price you will pay. They will show you the price and then automatically ADD in EXTRA FEES ranging from 1300 up to 2000 dollars. These will include a revolutionary paint protectant and "special" tire AIR. When asked to remove these SCAM extras they will say sorry we can't. Please read the reviews of all the people that they have scammed with this. So whatever the car is priced at you should figure about $2000 more. Don't fall for it. It's just simple BAIT & SWITCH. There are tons of other dealers around that are Honest and don't scam people like this. More

Sebastian was very accommodating and pleasant. He was very friendly and respectful to me also. He was very friendly and respectful to me also. More

Purchased a 2022 Ridgeline in August. In mid-September I realize the sale person had given the wrong VIN to the DMV which was now on my Reg. and Title. It was at this point I discover tha In mid-September I realize the sale person had given the wrong VIN to the DMV which was now on my Reg. and Title. It was at this point I discover that charges amounting to $1397 plus tax had been slipped in without my knowledge! These charges were for extras (PermaPlate & Nitrofil) that I would never have purchased and will probably never use. If not for the VIN # mistake I would not even have known these things were on the truck. Since this discovery I have tried to contacted LeadCar by phone, email and letter they have refused to discuss this issue! If this was an upfront honest transaction why do they not want to talk about it??? I only have regrets for trusting LeadCar and buying from them! More

Sebastian the service advisor was so gracious and helpful with dealing with a problem with my Honda Thank you Sebastian! with dealing with a problem with my Honda Thank you Sebastian! More

Fast service with my NYS inspection! Very satisfied! Extremely happy to have my car taken care of here. Very satisfied! Extremely happy to have my car taken care of here. More

I was at Leadcar Honda for my car service. The service advisor Alexander St John was really helpful and patient. He keeps me updated with informations daily. Arranged loaner car immediately fo The service advisor Alexander St John was really helpful and patient. He keeps me updated with informations daily. Arranged loaner car immediately for me as well. Thankful and appreciative of his help. More

Very helpful and friendly. Didnt charge for a minor fix. Definitely recommend to a friend Didnt charge for a minor fix. Definitely recommend to a friend More

Sebastian was very helpful and professional. very respectful and attentive he got me a discount on my rear wiper very respectful and attentive he got me a discount on my rear wiper More