
Leachman Buick GMC Cadillac
Bowling Green, KY
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I took my 2018 Buick Encore to them to have a diagnostic run on it after following the check engine repair codes and told me it would cost $4,877.11 to fix all the items I replaced. I told the it was done t run on it after following the check engine repair codes and told me it would cost $4,877.11 to fix all the items I replaced. I told the it was done to specs and was told it did not matter the tech said it needs to be redone. NOT HAPPENING. I have worked on cars for many years. This one just through me for a loop. I asked the manager to speak with GMC about this existing problem with continued code problems. Told me it was not his problem. I wish I could find a lawyer to speak to them. So rude and as a Disabled Vet I do not deserve this. Would not even check to see if GM would do any thing to help. SO SORRY. I want to file a classic law suit on the Stabilitrak system always going off. More
I bought my car 6/25/2022 and it didn't meet standards and I was lied to. This is a 2016 Subaru WRX with 80,000 miles. I paid $26,000 I was told the car was completely stock but is not..it has a lot of af and I was lied to. This is a 2016 Subaru WRX with 80,000 miles. I paid $26,000 I was told the car was completely stock but is not..it has a lot of aftermarket parts. I've contacted the dealership 50+ times and no one has answered me. I've spent over $10,000 trying to fix this car. I got this car delivered since I was out of state so I wasn't able to test drive it. They were soooo pushy to sell it as well. The car has an aftermarket turbo, a tune, fog light exploded and caught fire to my lamp and side of the car, hot glued the other fog light for an unknown reason, car is misfiring, bad wheel bearing, axle exploded, center console is damaged, dent/hole on the side of my car that they tried to over but failed, fluids never changed, bad timing belt, super dark coolant, pitch black oil, car shakes when driven, wheels are not aligned, it's misfiring, damage to inside of bumper from the previous owner when it got into a small accident, check engine light has came on 2 times, transmission is a time bomb, AC didn't work, so much paint coverup, needs new windshield wipers, brakes need replaced, I've had to jumpstart it twice, and there's much more that I can't remember off the top of my head. This car has caused me so many problems. This was all within the first 2 weeks that I had bought this car. The car is only worth $30,000 brand new and I paid $26,100 for it when it has 80k+ miles on it. They took advantage that I'm a 17 year old female and didn't really know what was looking at, at the time. I previously left a review on google, but it had gotten deleted. I'm livid. UPDATE: they contacted me months later but wasn't gonna respond to me unless I double messaged them on Facebook. They claim "by law" since im a minor, they can't have a "one on one" conversation with me, but they can SELL ME A CAR y'all are trying to avoid me at all costs and it's honestly embarrassing. I’m posting a review on every website I can possibly find to make everyone know how HORRIBLE of a place this is. More
No technician to work on car, just had oil changed and had to make another appointment. Rude staff, very unhappy with first service appointment had to make another appointment. Rude staff, very unhappy with first service appointment More
Had a great experience outstanding service quick salesman Darren was willing to do whatever it took to get me in the truck I wanted thanks again. Man love the truck Darren was willing to do whatever it took to get me in the truck I wanted thanks again. Man love the truck More
Buyer beware, Leachman does not value customers or care after the sale. I purchase a vehicle from Leachman. While the deal was ok, I soon found that customer service and support are non-existant afte after the sale. I purchase a vehicle from Leachman. While the deal was ok, I soon found that customer service and support are non-existant after the sale. Not only have they not corrected the sale issues, but warranty work as well Over 2 months trying to get into the promised service so far. They will not return calls or follow up as promised. I was literally told to find another dealer to fix the issues they promised to fix. More
They always answer with a “smile” voice- they helped us get to our destination while they worked on the car & did the job in a good time and a complete job . get to our destination while they worked on the car & did the job in a good time and a complete job . More
Just a good experience from the beginning, l have purchased two new vehicles in the last two years from Leavhman and have been fully satisfied. I would recommend you to all my friends. purchased two new vehicles in the last two years from Leavhman and have been fully satisfied. I would recommend you to all my friends. More