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Lawton Kia - Service Center

Lawton, OK

4.6
1,675 Reviews

1,675 Reviews of Lawton Kia - Service Center

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June 06, 2019

Outstanding I wanted to let people know that Amanda is always there to help and explain things and updates when your car is in service thank you More

by AMY_P0421
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Lattrell
Jun 19, 2019 -

Lawton Kia responded

Thank you for the positive 5 star review, Amy! We'll let Amanda know what a great job she did explaining everything to you and getting your car serviced. We look forward to seeing you again!

June 06, 2019

Service Barbara was so friendly! Definitely would recommend!! She was very thorough with all of the work that was being done and what she recommends! She’s th More

by Jenniferwatkins85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
Jun 19, 2019 -

Lawton Kia responded

Thank you for the positive review! We'll let Barbara know what an awesome job she did servicing your vehicle. We look forward to seeing you again!

June 06, 2019

Airbag fix Amanda and her guys did a great job addressing my airbag issue. She went above the normal service procedures to get this safety issue corrected. I am More

by ILOVEMYLILLIES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Lattrell
Jun 19, 2019 -

Lawton Kia responded

Thank you for your positive 5 star review! Our customers' safety is absolutely number one priority. We'll let Amanda know what a great job she did going above and beyond to correct your issue. Let us know if there is anything else you need. We look forward to seeing you again!

June 06, 2019

I feel cheated. Well I went to get a Oil Change. That took over an hour. But when the service Rep came back to ask me if I wanted extra services performed on my car. More

by Ifoundme1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I'm not sure who actually worked on the car but Amanda or Ashley someone like that was the one who actually gave me the paperwork or handled my paperwork, Amanda Lattrell
Jul 03, 2019 -

Lawton Kia responded

We apologize that you felt you had a 3-star visit with us. Please call our store at 580-713-0555 to speak with our General Manger, Brandon Mitchell. He wishes to know how your Lawton Kia experience could have been made better. Thank you!

June 06, 2019

Again HORRIBLE If you want something and don't want to be pushed into buying something you don't need, don't go here. Drive to OKC. More

by RHETTGURR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I think this is the person. The best there, is Amanda. , Barbara Lavendusky
Jul 03, 2019 -

Lawton Kia responded

Rhett, we apologize that you felt you had a 1.5-star visit with us. Please call our store at 580-713-0555 to speak with our General Manger, Brandon Mitchell. He wishes to know how your Lawton Kia experience could have been made better. Thank you!

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