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Lawton Kia - Service Center

Lawton, OK

4.6
1,675 Reviews

1,675 Reviews of Lawton Kia - Service Center

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June 27, 2019

SERVICE SALES AT LAWTON. This dealership tries to sell you services that you don't need according to your owner's manual. I have had other mechanics look up the owner's manua More

by lgs5261
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky, Jason Miller
Jul 16, 2019 -

Lawton Kia responded

Lisa, we are sorry to hear your service experience at Lawton Kia was less than positive. Please feel free to call our general manager Brandon Mitchell (580) 483-4898 to share your concerns. We hope we can help to resolve this issue with you. Thank you for sharing your experience and giving us constructive feedback!

June 27, 2019

Lawton KIA service department is AWESOME!! My experience at Lawton KIA service department was awesome!! Amanda and Barbara were very knowledgeable and friendly! The service was very quick and w More

by CWAGONER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Lattrell, Barbara Lavendusky
Jun 28, 2019 -

Lawton Kia responded

Carolyn, thank you for your 5 star review! We greatly appreciate your feedback. Let us know if there is anything else your 2003 Lexus ES 300 ever needs. We look forward to seeing you again!

June 26, 2019

Barbara is amazing! Barbara did a fantastic job keeping me informed throughout the repair process. Recent experiences at other dealerships I've had to pull information co More

by CHRISDEONNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
Jul 09, 2019 -

Lawton Kia responded

Caylon, thank you for the positive 5 star review! We so appreciate the feedback. Let us know if there is anything else we can do for you. We look forward to seeing you again!

June 26, 2019

Customer Service Customer service is excellent and the service advisors are extremely knowledgeable about their product and communicate about the service being done ef More

by SAMUEL.VINCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Lattrell, Barbara Lavendusky
Jul 09, 2019 -

Lawton Kia responded

Vince, thank you for the positive 5 star review! We so appreciate the feedback. Let us know if there is anything else we can do for you. We look forward to seeing you again!

June 24, 2019

I enjoyed my service Everyone was friendly and made me feel at home.. There was no pressure .. Amanda and Barbara was top notch. Carolyn set up my service appointment More

by roycepenn80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolyn Day, Amanda Lattrell, Barbara Lavendusky
Jun 25, 2019 -

Lawton Kia responded

Royce, thank you for the positive feedback! Let us know if you need any help with anything else. We look forward to seeing you again!

June 24, 2019

Oil change Josh was always checking on us and offering drinks and Amanda would keep us updated on progress of the service being done.She also greeted us and advi More

by FIREMANTU
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josh Gibson, Amanda Lattrell
Jun 25, 2019 -

Lawton Kia responded

Dean, thank you for the positive feedback! We're glad we were able to provide you with a fantastic service experience. Let us know if there is anything else you need. We look forward to seeing you again!

June 24, 2019

Great Service . It took longer than usual but they were very friendly and concerned. I don’t like when they try to upsale but I know that’s how you make your money! More

by TLARAETAYLOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clint Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Lattrell, Barbara Lavendusky
Jun 25, 2019 -

Lawton Kia responded

Thank you for the positive feedback! We always strive to make our customers the number one priority, so we are happy when you are happy. Let us know if there is anything else we can help you with. We look forward to seeing you again!

June 22, 2019

xxxxty service Ended up having to stay at a mall for a little over 5 hours. Got told 3 different times our car was ready but it’ll be a couple more hours. Car had a More

by Kyra321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amanda Lattrell
Jul 03, 2019 -

Lawton Kia responded

Kyra, we apologize that you felt you had a 1.5-star visit with us. Please call our store at 580-713-0555 to speak with our General Manger, Brandon Mitchell. He wishes to know how your Lawton Kia experience could have been made better. Thank you!

June 22, 2019

Amazingly Kind Everyone that is employed at the Kia dealership in Lawton, Oklahoma are amazing and kind to their guests when they come into the wonderfully clean sto More

by tdisbrow69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincenzo (Vinny) Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barbara Lavendusky
Jun 25, 2019 -

Lawton Kia responded

Thomas, thank you for your positive review and feedback! Let us know if there is anything else your 2015 Kia Rio needs. We look forward to seeing you again!

June 21, 2019

I left impressed! I think the most impressive part was I fully anticipated a 10-15 minute pain of a drop off, it took like 2 minutes. It literally took my longer to get More

by Amelancon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
Jun 25, 2019 -

Lawton Kia responded

Thank you for the positive feedback and review! Taking care of our customers is our number one priority, so we are happy when you are happy! Let us know if there is ever anything else you need. We look forward to seeing you again!