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Lawton Kia - Service Center

Lawton, OK

4.6
1,676 Reviews

1,676 Reviews of Lawton Kia - Service Center

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September 02, 2019

Friendly Was able to set up same day appointment to get my car fixed up right. They were extremely friendly and gave me a review after it and explained more in More

by KALISA0613STANCIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Lattrell, Barbara Lavendusky, Reginald Ervin
Sep 12, 2019 -

Lawton Kia responded

Kalisa, thank you for your 4 star review! We pride ourselves in treating our customers like family and we are so glad you had a great experience.

September 02, 2019

Oil change I got my oil change along with a inspection and service let me know I needed new tires. I am scheduled for next Friday. Thank you for keeping my famil More

by GINAMUSE89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Lattrell, Barbara Lavendusky
Sep 12, 2019 -

Lawton Kia responded

Gina, thank you for your 5 star review! We greatly appreciate your feedback and look forward to working with you again in the future!

August 31, 2019

Jeep oil change and service Convenient drop off and pick of vehicle, finished right on time. Location makes servicing our vehicles so much more convenient and staff is always ve More

by kathy.j.zerbe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
Oct 01, 2019 -

Lawton Kia responded

We are so glad you hear you had such a wonderful experience with us. We look forward to working with you in the future.

August 30, 2019

Customer service I feel she did a great job of keeping informed on my car, by coming out to discuss it with me letting me know what's needed to be done. More

by Twolovely
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
Sep 12, 2019 -

Lawton Kia responded

Latoyia, thank you so much for your 5 star review! We pride ourselves in treating our customers like family and we are so glad you had a great experience.

August 28, 2019

O'Bryan's review Barbara made me feel welcomed, appreciated and kept me informed of all service being done on my vehicle. Exceptional customer service. While I was wa More

by michaelob40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
Aug 29, 2019 -

Lawton Kia responded

Michael, thank you for your 4 star review! We pride ourselves in treating our customers like family and we are so glad you had a great experience.

August 28, 2019

Comfortable Time Your maintenance team was polite and took care of my vehicle quickly. I liked the waiting area and the people checked on me and kept me informed on t More

by GREYEYES1040
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky, Rachael Rowley
Aug 29, 2019 -

Lawton Kia responded

Orval, thank you so much for your 5 star review! We pride ourselves in treating our customers like family and we are so glad you had a great experience.

August 27, 2019

Great service on my car, friendly employees willing to help in any way. Fast and timely, checks in when they are finished and always calls to update on you More

by mikaelaheminger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Lattrell, Barbara Lavendusky
Aug 29, 2019 -

Lawton Kia responded

Mikaela, we sincerely appreciate your 4 star review! We look forward to seeing you again soon.

August 26, 2019

Always outstanding service I am always informed and helped when come into service or the show rooms floor & I would not go anywhere else & refer people up there More

by AMY_P0421
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colton Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Lattrell
Aug 29, 2019 -

Lawton Kia responded

Amy, thank you so much for your 5 star review! Our customers mean the world to us and we appreciate your feedback!

August 24, 2019

Unhappy customer of the "Royal Treatment ". So called royal treatment is terrible . They filled my car up with crappy gas my car ran terrible for over a week. Vinny claimed that my second key fo More

by mommahen2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vincenzo (Vinny) Barton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2019 -

Lawton Kia responded

Hello. We are so sorry to hear about the experience you had at our dealership. Please reach out to our General Manager, Brandon Mitchell, to further discuss a resolution for this at 580-483-4898.

August 24, 2019

Aweful service Three trips and car not fixed. Had to take to local mechanic to correctly diagnose and repair Can not believe Kia couldn’t find out what was wrong. More

by JJSPANGLEHOUR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amanda Lattrell, Barbara Lavendusky
Oct 01, 2019 -

Lawton Kia responded

Hello. We are so sorry to hear about the experience you had at our dealership. Please reach out to our General Manager, Brandon Mitchell, to further discuss a resolution for this at 580-483-4898.

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