Lawton Kia - Service Center

Oil change Everything was fine but I went in for an oil change and of course they want to do all other maintenance. It’s a not even a-year-old car I feel like so Everything was fine but I went in for an oil change and of course they want to do all other maintenance. It’s a not even a-year-old car I feel like some of that was a little overkill. More

Service Department Dealership has always been very professional in the way they conduct themselves and the way they make you feel at home and treat you well Dealership has always been very professional in the way they conduct themselves and the way they make you feel at home and treat you well More

Stuck on the side of the highway! When my vehicle broke down I called Lawton Kia and was immediately put in touch with roadside assistance. Very quickly I had a tow truck on the way. A When my vehicle broke down I called Lawton Kia and was immediately put in touch with roadside assistance. Very quickly I had a tow truck on the way. All through the process everyone was polite and very concerned that I was helped as soon as possible, thank you all so very much! More

Great customer service Friendly towards everyone. Try to make your stay as smooth as possible as well as accommodate customers. Which helped me out a lot. I'll continue serv Friendly towards everyone. Try to make your stay as smooth as possible as well as accommodate customers. Which helped me out a lot. I'll continue service here. More

Service I would like to address the professionalism and politeness of Barbara. She was very thorough and very kind. Her customer service was very appreciated I would like to address the professionalism and politeness of Barbara. She was very thorough and very kind. Her customer service was very appreciated and I look forward to doing business with Lawton Kia again. More

Up sale and long waits I was told that it would take less than an hour to get my oil changed and tires rotated. Up sale # 1, 2 and 3. Need oil additive, fuel additive and I was told that it would take less than an hour to get my oil changed and tires rotated. Up sale # 1, 2 and 3. Need oil additive, fuel additive and an alignment. My check engine light came on on the way to the dealership. It was an extra 45 minutes to hook the car to a meter that takes seconds to read the cars computer. They said that the new light was because of an old code and they couldn't do anything about it because it was under warranty and the code was old. Once again the light came on and I received a message that the transmission control required service on the way to the dealership. I guess the 20 minute drive made it an OLD Code. (Even though I called the dealership as soon as it came on) Yay, Warranty!!! After all was said and done I was asked if I wanted the car washed, It will be 15 minutes. After spending $200 instead of $50, I figured sure. "Mistake" Another hour later, I got my half washed car back. I was very disappointed. Next time I will know better. Hopefully Walmart will be able to get the filter for my car and then I won't have to go to the dealership anymore. More

Awesome Experience My experience at Lawton Kia was a very quick and excellent service. The ladies that work in service made sure I was taken care of and explained everyt My experience at Lawton Kia was a very quick and excellent service. The ladies that work in service made sure I was taken care of and explained everything in detail of the issues I had with my vehicle. They were friendly and very professional! Awesome experience! More

Back on the road again. Great Job everyone, i was very concerned about the check engine light, i was told several different possiblies, some were scary, but once the fuel c Great Job everyone, i was very concerned about the check engine light, i was told several different possiblies, some were scary, but once the fuel cap was identified as the cause of the problem, i was so relieved . More