Lawton Kia - Service Center
Lawton, OK
1,757 Reviews of Lawton Kia - Service Center
Amanda in service always goes above and beyond to make sure that my car and myself are taken care of the best she can and for the best price!!! sure that my car and myself are taken care of the best she can and for the best price!!! More
Had an amazing buying experience. Josh answered every question we had and worked with us on what type of car we were looking for. Best dealership experience I've ever had. question we had and worked with us on what type of car we were looking for. Best dealership experience I've ever had. More
Friendly, competent, people working there. The waiting area was clean. The restroom was clean. They provided free wifi internet service that was properly password protected. area was clean. The restroom was clean. They provided free wifi internet service that was properly password protected. More
I've always had a good experience with the service center. The people there are excellent, and that is why I continue taking my business there. center. The people there are excellent, and that is why I continue taking my business there. More
Over priced, trying to pressure me into getting additional services done even after I said I couldn't afford it. Also tried numerous times to get me to apply for service credit after I declined twi additional services done even after I said I couldn't afford it. Also tried numerous times to get me to apply for service credit after I declined twice. More
Great service. Took my car in early and started right away. Reviewed all services provided and recommended with the warranty and special programs. Final cost of service was less than expected. away. Reviewed all services provided and recommended with the warranty and special programs. Final cost of service was less than expected. More
Okay so I wasnt going to leave a review because it wouldn't all be nice but since I've gotten a notice every day to leave one I guess I will. Yall came to pick up my vehicle and a). The guy was high wouldn't all be nice but since I've gotten a notice every day to leave one I guess I will. Yall came to pick up my vehicle and a). The guy was high as a kite and smelled of straight marijuana. But since I needed the service I let it go. B). Vehicle looked great aside from this thick sticky substance outside the driver side window that looks like spit and for a giant greasy hand print right on my passenger side seat. C) there were two plugs in my cup holders I have never seen before and have no clue where they came off of. When I booked my oil change, there was no option to wait inside the facility. I assume this is due to covid but I have no choice but to do that since I have no ride and i have children (my husbands vehicle only facilitates three people). That is why i needed it picked up which I appreciate. However, I dont appreciate my vehicle looking worse than when I sent it away. I know it was needing a vacuum and a wash and I appreciate that, but I think you guys can level with me that the discrepancies above arent really acceptable. Thank you for the free oil change. More
My husband was happy with the service, unfortunately someone parked our car to wash it and forgot about it, only to be reminded by my husband who asked about it 30 minutes later. While it's not a big de someone parked our car to wash it and forgot about it, only to be reminded by my husband who asked about it 30 minutes later. While it's not a big deal and things happen, when you are waiting with a small child it's not an ideal situation. I remember every time I went to a different service, workers wrote a note on our documents that I'm here with baby/child which was an indication for them to kind of hurry (that's how they explained it to me) I had fabulous memories with them for taking care of us the best way possible and respecting out time more than anything. More
The overall help and friendliness is always great.Everyone try their best to help you. Allan Dacci will help get answers for you at any time.. great.Everyone try their best to help you. Allan Dacci will help get answers for you at any time.. More
Clean place. Friendly service department, didnt buy car here but they treat me like a high priority customer. Only 6 more words to go there here but they treat me like a high priority customer. Only 6 more words to go there More