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Lawton Chrysler Jeep Dodge RAM - Service Center

Lawton, OK

4.2
1,886 Reviews

1,886 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center

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January 15, 2025

The dealership was able to diagnose the problem and provide the correct solution in a timely manner More

by lester4osu2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your review, Lester! We're happy to hear we were able to quickly diagnose the issue and provide the right solution. We appreciate your trust in us!

January 11, 2025

Great service and staff, knowledgeable of the vehicles and through. And that’s about all I have for now More

by enj1922
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Denio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your kind words! We're glad you had a great experience with our knowledgeable team. Let us know if there's anything else we can do for you!

January 10, 2025

Horrible, did not do the requested maintenance such as oil change or fuel filter change More

by courtneynichole20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Santiago
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Hamilton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Peterson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Turrieta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathon Vissepo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback, Courtney. We're sorry to hear about your experience and take this seriously. Please reach out to us directly so we can address your concerns and make things right. Your satisfaction is our priority.

January 10, 2025

Great service and parts departments. Sean and the mechanics were very professional, knowledgeable and just as important they were very prompt in getting my truck done while I waited. More

by Sierraa117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your kind words, Sierra! We're thrilled to hear that Sean and our team provided professional, prompt, and knowledgeable service. We appreciate your support!

January 10, 2025

I think will all the negative reviews Lawton chrysler has been given. They are trying their best to give customers the best service they can. Went in for an oil change recently and was in and out in about an More

by nicholasowen23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Denio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your thoughtful review, Nicholas! We’re glad you had a positive experience with our service team and appreciated the thorough inspection and professionalism. Your support means a lot to us!

January 10, 2025

Service center is good, don't care for everyone at the dealership, great truck ,very happy with it. More

by james.black.1800
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for sharing your thoughts, James! We're glad you’re enjoying your truck and had a good experience with our service center. If there’s anything we can improve, let us know!

January 10, 2025

Clean store Nice friendly people Always someone walking around Why basic tires on new vehicles? More

by guiepchi66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brown
3.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Lavendusky
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Denio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback! We're glad you enjoyed the clean store and friendly atmosphere. As for the tires, manufacturers often equip vehicles with standard options, but we're happy to discuss upgrades that fit your needs!

January 10, 2025

Great service and very detail on telling things your services my need for your vehicle. More

by Calvin.d.martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Calvin! We're glad you appreciated the detailed service and recommendations. We're here to keep your vehicle in top shape!

January 08, 2025

I went in to get a coolant flush, a/c service, oil change, and a few other things. This is the day after Christmas. Went in and spent about $880. When they pulled my car in the had an out of shape, ol More

by mgaines87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shaun Hamilton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Lawton Chrysler Jeep Dodge RAM responded

We sincerely apologize for your experience and the issues with your vehicle. It's clear we did not meet the standard of service you should expect. We will be addressing your concerns with our team to ensure we provide better care moving forward. Please contact us directly to arrange a time for your car to be addressed, and we’ll make sure everything is handled to your satisfaction. Thank you for bringing this to our attention.

January 04, 2025

Once again, Barbera did a fantastic job. I just sent her a message, and she instantly scheduled me for my service and kept me updated on my upcoming required maintenance while I was waiting. More

by jefferys4412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, jefferys4412! We're thrilled to hear Barbera provided such excellent service. We appreciate your feedback and are happy she kept you updated throughout the process!

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