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Lawton Chrysler Jeep Dodge RAM - Service Center

Lawton, OK

4.2
1,881 Reviews

1,881 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center

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February 14, 2025

Great experience and everyone was very helpful. I like my new Grand Cherokee Laredo.!Nice More

by Kellyeiser10
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Denio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Kelly! We're so happy to hear you had a great experience and love your new Grand Cherokee Laredo! Enjoy the ride! 🚗🎉

February 13, 2025

Extremely rude customer service. Work was done well so at least I won't have to go back. More

by STEVENJHALEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Lawton Chrysler Jeep Dodge RAM responded

We’re sorry to hear about your experience, Steven. While we’re glad the work was done well, we truly value your feedback and will work to improve our customer service. Thank you for sharing.

February 11, 2025

I don’t want to be offered unnecessary services. I’d also like for my tire pressures, including my fifth tire (in rotation) to be checked. They were not checked this time, and I had to do this mysel More

by williamsca015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback! We’re glad to hear you had a positive experience with Barbara. We apologize for the tire pressure oversight and will make sure to address it in the future. We appreciate your understanding and look forward to serving you again!

February 10, 2025

on time service, no complaints about the basic service and communication. service was performed in a timely manner. More

by nfs9498
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback! We're glad to hear the service was timely and met your expectations. We appreciate your support!

February 10, 2025

Fixed the issue, but took a long time. I was still satisfied with the final results. More

by dudley.jr4439
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Denio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback! We're glad to hear the issue was resolved and appreciate your patience throughout the process. We’re happy you’re satisfied with the final results!

February 09, 2025

The man who assisted and checked me in was awesome! Very good at keeping conversation as well as informative. Kept me up on the process and had me and my renegade out in a jiffy. Thank you. More

by tnorris0929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Denio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you! We're so glad to hear that you had a great experience and that our team kept you informed and made the process smooth. We appreciate your feedback and look forward to serving you again!

February 09, 2025

Very good work ethic, and very helpful. I have to say she is very knowledgeable about what she's talking about and very understanding. More

by adrianmontez437
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your kind words! We're glad to hear you had a great experience and that our team provided helpful and knowledgeable service. We appreciate your feedback!

February 07, 2025

Service adviser is not a professional and has. been there for many years! He told me I needed new wipers coincidentally the ones I had were 2 weeks old! The final straw was my last visit he checke More

by jo_go
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t recall the man’s name but he seemed not very intelligent! He wasn’t a tech!
Feb 18, 2025 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback on your recent visit to Lawton CJD’s service department. We strive for accuracy and honesty, and I apologize if your experience did not reflect that standard. I hope we can earn your business back—please feel free to reach out directly at 580-771-3339. Best, Todd Brown

February 04, 2025

He’s the best always wanting the best for his customers! ! Give him a raise he deals with a lot!! More

by kanadanny06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for the kind words! We're so glad to hear about your positive experience. We'll be sure to pass along your feedback!

February 04, 2025

$500 dollars for an oils change and Battery change is crazy. I would like a more personal touch. They always recommend crazy things that are un necessary. If you treat it as your vehicle you won’t recomm More

by Na
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback, Na. We understand your concerns and apologize for the experience. Our goal is always to provide honest and necessary recommendations. We appreciate your input and will work to improve how we communicate with customers about services.

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