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Lawton Chrysler Jeep Dodge RAM - Service Center

Lawton, OK

4.2
1,806 Reviews

1,806 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center

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November 12, 2024

On this visit, the service technician was great and the wait wasn't too long. More

by JAFAWBUSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for taking a moment to share your experience! We’re glad to hear that you had a positive experience and that the wait was minimal. We appreciate your business and look forward to serving you again!

November 12, 2024

Best dealership in the area, service tech, very knowledgeable, fair, and treat us right. Would recommend to anyone. More

by Jeremie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessie Wilson
Nov 13, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you so much for the positive feedback, Jeremie! We’re thrilled to hear that you had a great experience with our team. Your recommendation means a lot to us, and we look forward to continuing to serve you!

November 12, 2024

Great customer service , granted me a fair deal on my vehicle . Went above and beyond on getting me financed for the vehicle I wanted . Called me and texted about anything I had questions on immediately. More

by JSMITH4651
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Adair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Denio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zac Johnson , John Marchese
Nov 13, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for the wonderful feedback, J! We’re thrilled to hear that you had a positive experience and that we were able to assist you in getting the vehicle you wanted. Your satisfaction is our priority, and we’re glad we could help every step of the way. We appreciate your business!

November 08, 2024

They completed a job that wasn't finished by another dealership. Good job and friendly service. More

by waynebaseball23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Wayne! We're glad we could complete the work for you and provide friendly service. It means a lot to us that you chose to trust our team, and we're here anytime you need us!

November 07, 2024

Great experience at LCJD. Our work van went down, and they repaired it quickly and correctly. We were back on the road in 48 hours. Thanks! More

by danfrazier1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Dan! We’re glad we could get your work van back on the road so quickly. It’s great to know you had a positive experience with us at LCJDR!

November 06, 2024

Exceptional service as always along with great communication and a friendly working staff. This is why I highly recommend Lawton Dodge as my go to for service and truck sales More

by ontarget73526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, ontarget73526! We truly appreciate your continued trust in Lawton Dodge for both service and sales. Your recommendation means a lot to us, and we're always here to provide top-notch service!

November 06, 2024

The cost of parts, the cost of labor and the cost of shop fees. Paid way to much for what asked for! For future issues I will not go to the dealership and not buy my next truck there!!! More

by mcmanamamichael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ariel Denio
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback mcmananamichael about your recent service visit to Lawton CJD. We value the business that we get from our customers and always want to be transparent with our pricing. We routinely complete market analysis to ensure our pricing is not out of line. We do hope you will give us a future opportunity to earn your business back. If you would like to discuss your experience further, please feel free to reach out. My direct line is 580-771-3339. Thank you, Todd Brown

November 05, 2024

Barbara did a fantastic job and was an absolute pleasure to work with! Highly recommend! More

by PHILIP.DYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Philip! We're delighted to hear Barbara made your experience so enjoyable. Your recommendation means a lot to us, and we'll be sure to share your compliments with her!

November 05, 2024

Problem not fixed. Still doing the same thing it was doing before. $813 for no change. Took it back and they said they couldn't make the problem happen. Useless as tea More

by garyclovisleroux
Recommend Dealer
No
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback garycloviseroux about your recent service visit to Lawton CJD. Embedded in our culture is the "fix it right the first time" mentality. It appears that we may have came up short. We do stand behind the work we complete and will stand behind yours. Intermittent issues are a big challenge within the service industry. We will be more than happy to check out your vehicle again when it is exhibiting the concerns. Please feel free to reach out to me if you would like to discuss this more. My direct line is 580-771-3339. Thank you , Todd Brown

November 04, 2024

Took 3 months to get all the paperwork done ever time we will do some paperwork and walk a way we where told they didn’t write it up right so we had to go back we left without having a bank and we brought t More

by taylerwutz040
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Santiago
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Hamilton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Wilson
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Adair
1.0
This rating includes all reviews, with more weight given to recent reviews.
James McElmurry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Butler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner , John Marchese
Nov 19, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback about your experience at Lawton CJD. Customer satisfaction is in our mission statement here at Lawton CJD. We do apologize for issues that you had. Thank you, Todd Brown