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Lawton Chrysler Jeep Dodge RAM - Service Center

Lawton, OK

4.2
1,877 Reviews

1,877 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center

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March 08, 2025

Barbara was amazing! ! She kept me informed at all times! Very dependable worker! Would recommend her to anyone! More

by HUNTERROY04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for the kind words, Hunter! We're so glad to hear Barbara provided such great service. We'll be sure to pass along your recommendation to her!

March 08, 2025

Bad customer service. Was very hard to get a hold of did not give updates. Very pressuring to have other stuff completed that was unnecessary More

by alatnat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ariel Denio
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Lawton Chrysler Jeep Dodge RAM responded

We’re sorry to hear about your experience, and we truly appreciate your feedback. This is not the service we strive to provide, and we’ll be looking into this to improve. Please feel free to reach out so we can address your concerns directly.

February 28, 2025

Shaun was great. Shaun explained everything I needed and worked with me to schedule service More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica
Mar 03, 2025 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for the feedback, David! We're glad Shaun could help and make scheduling service easy for you. We appreciate your trust! 😊🚗

February 27, 2025

Ariel was very helpful throughout the process, but the dealership seems to be understaffed with techs and took a while just to diagnose the issues with my truck. When I dropped off my truck I was told tha More

by KYLEWALK42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ariel Denio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Lawton Chrysler Jeep Dodge RAM responded

We sincerely apologize for the delays in service you've experienced. We understand how frustrating this can be and are working hard to ensure that it doesn't happen again. Your satisfaction is important to us, and we appreciate your patience and understanding. If there's anything further we can do, please don't hesitate to reach out.

February 26, 2025

Barbara was great with getting me scheduled. My appointment was quick. I was in and out in about an hour for an oil change and a tire rotation. Thanks team! More

by MDiaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback! We're happy to hear Barbara took great care of you and that your appointment was quick and efficient. We appreciate your support and look forward to seeing you next time!

February 26, 2025

They helped me to be able to get my car fix Thank you for your quick survice More

by yolandacarter52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Denio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback! We're glad we could help get your car fixed quickly. We appreciate your trust in us and look forward to assisting you again in the future! 😊🚗

February 26, 2025

Called in and got a same day appointment. Arrived and they got me right in and completed everything I needed. More

by riosjoseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback! We're glad we could help get your car fixed quickly. We appreciate your trust in us and look forward to assisting you again in the future! 😊🚗

February 25, 2025

My advisor was very kind. The mechanic was also very personable. I try to avoid this shop unless for whatever reason I have to choose it. I hate to say it, but the prices are More

by SweetStorms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Barbara Lavendusky
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Denio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback. We're glad to hear your advisor and mechanic were kind, but we're sorry to hear about your concerns regarding pricing and your vehicle's issue. If you'd like to discuss this further, please reach out—we’d love the opportunity to help.

February 22, 2025

Sales staff were less than honest. Vehicle had engine defects requiring two cylinders to be replaced. One under warranty, one not. Barbara and service department are the only positive More

by rick-lowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Lawton Chrysler Jeep Dodge RAM responded

We’re sorry to hear about your experience, Rick. We take your concerns seriously and will look into this matter. We’re glad to hear Barbara and our service department were able to assist you, and we appreciate your feedback.

February 22, 2025

Good good good good dood very good very good good super good. Lol. Have a great day. Lol More

by wilkersonsmith25251948
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Denio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Lawton Chrysler Jeep Dodge RAM responded

Haha, thank you for the awesome review! We're so glad you had a great experience. Have an amazing day! 😄