Lawton Chrysler Jeep Dodge RAM - Service Center

If I could leave a negative 10 star review I would My 2015 Ram went in because of the famous “Hemi Tick” over 2.5 months ago. Cam and lifters have to be replaced. After almost 2 months of terrible cust My 2015 Ram went in because of the famous “Hemi Tick” over 2.5 months ago. Cam and lifters have to be replaced. After almost 2 months of terrible customer service and zero communication from them I got sick and tired of getting the run around and called Mopar myself and let them know how the cow ate the cabbage. What do know! Mysteriously the lifters were shipped to the dealership 3 days later. Its now been 8 days since they received my lifters and I still dont have my truck back after being told day after day “It’ll be done tomorrow”. If you have an issue DO NOT TAKE YOUR VEHICLE TO LAWTON CHRYSLER JEEP DODGE RAM in Lawton, Oklahoma. Absolutely terrible Service Center. TERRIBLE!!! More

The service I had done was fast and done right. This is the shop that I would hang out in even if I don't need anything done. The people makes me feel like family. When it's time for a repair I neve This is the shop that I would hang out in even if I don't need anything done. The people makes me feel like family. When it's time for a repair I never worry about whether it's done right. More

Excellent customer service! I’m so happy with the customer service this business provided. I won a free oil change, rotation and window tint when students selected me as Teacher I’m so happy with the customer service this business provided. I won a free oil change, rotation and window tint when students selected me as Teacher of the Month last year. I called with hopes of getting in before our family vacation last minute. The service manager, Chelsea, called me on a Sunday, her day off, to get it set up. We were in, out and on our way in a matter of hours. So, 1. This business actively supports the community by giving such a generous gift to teachers and 2. They make good on their promises and go out of the way to please their customers. Because of them, we have a little extra cash and a safer vehicle for a family vacation. From my one experience, I am BEYOND PLEASED with this dealership. I wish I could review them on Facebook, so I could give them ALL the stars. MacArthur High School Highlanders More

Service Dept experience Was able to get an appt in a reasonable amount of time. Everyone I interacted with was very friendly & I felt like they were very honest about things Was able to get an appt in a reasonable amount of time. Everyone I interacted with was very friendly & I felt like they were very honest about things my car definitely needed done/things that they would recommend that I have done. More

Satisfied Great service. Everytime I schedule my service I get great service. So far, I have not had any major issues with this service department. I always get Great service. Everytime I schedule my service I get great service. So far, I have not had any major issues with this service department. I always get great service. More

FRIENDLY AND EFFICIENT!! From the moment you walk in the door you are greeted by friendly faces and everyone speaks to you!! I bought my Jeep here, I get my Jeep services here From the moment you walk in the door you are greeted by friendly faces and everyone speaks to you!! I bought my Jeep here, I get my Jeep services here and I will not trust it to anyone else!! They go above and beyond to make sure that their customers are happy!! More

Great Service I got great service. Everyone was professional and courteous. The price was great. I received the royal treatment and there was no charge for my oi I got great service. Everyone was professional and courteous. The price was great. I received the royal treatment and there was no charge for my oil change. I will make this my service center permanently. They did not try to sell you on more services, but provided great recommendations for the next service. More

Great services Great people good service they checked all mechanical issues and explained everything in detail. They were Curtiss and listen to all my issues then wo Great people good service they checked all mechanical issues and explained everything in detail. They were Curtiss and listen to all my issues then worked to insure I maintain my trust in my truck. More

Service work on vehicle This dealership bent over backwards to help me get my vehicle back working. My check engine light came on they looked into the problem and work with This dealership bent over backwards to help me get my vehicle back working. My check engine light came on they looked into the problem and work with my warranty to get everything fixed. Great service staff More

Dealership deals I don't normally go to a dealership because I always felt they were ripping me off but Lawton Dodge has been very good to me. They have reasonable pri I don't normally go to a dealership because I always felt they were ripping me off but Lawton Dodge has been very good to me. They have reasonable prices for all of the work I need done on my vehicle. They even had a deal for oil changes, it was a prepaid one. I love it. Ia very thankful that I never feel I am being taken advantage of. They seem to be very honest when they give me the rundown of work I need on my vehicle. More