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Lawton Chrysler Jeep Dodge RAM - Service Center

Lawton, OK

4.2
1,952 Reviews

1,952 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center

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September 21, 2021

The only problem was they did not fill the windshield fluid for both of my cars. More

by ELBATMAN1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2021 -

Lawton Chrysler Jeep Dodge RAM responded

Hi Elbatman1965, Thank you for the five-star review. We appreciate your business and look forward to your next visit!

September 20, 2021

Customer service was great. Danielle was very attentive and the service was very good. Recommended service records need o be undated. It was recommending transmission service that had already been done pr More

by cruss0558
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Flemming
Sep 23, 2021 -

Lawton Chrysler Jeep Dodge RAM responded

Cruss0558, thank you for taking a moment to share your experience. We appreciate your feedback and will work with our team to make sure records are updated. Our apologies for the confusion. Thank you for your business.

September 15, 2021

Danielle was very attentive and satisfied my service requirements along with going out of her way to ensure my vehichle was properly serviced after informing her about the tires not being rotated when t More

by do13jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Flemming
Sep 15, 2021 -

Lawton Chrysler Jeep Dodge RAM responded

Hi DO12JR, We apologize for the inconvenience. Glad to hear that Danielle was able to rectify the situation. We appreciate your feedback and will make sure this matter has been addressed with our technicians. Thank you for your business!

September 13, 2021

Went for oil change that costs $58.79. The oil filter was not replaced properly and about 5 quarts of oil leaked out from the top in the engine area. The service manager and a tech came and to the location w More

by 123456789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony White, Alec Ernce
Sep 16, 2021 -

Lawton Chrysler Jeep Dodge RAM responded

Hi there! Thank you for sharing your experience. We are deeply apologetic that happened and hate that we inconvenienced you. We appreciate you for giving us a chance to rectify the issue. If you have any questions or concerns please give us a call 580-215-5562. Thank you!

September 09, 2021

The service department serviced my car professionally. The girl at the service desk had a good sense of humor and was awesome to work with. More

by RBURTON1224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecily Munn, Danielle Flemming
Sep 10, 2021 -

Lawton Chrysler Jeep Dodge RAM responded

R.Burton, Arthur, thank you for the 5-star review. We are more than glad to hear you enjoyed Lawton Chrysler Jeep Dodge RAM staff. We look forward to working with you again! Have a great weekend!

September 08, 2021

Customer service was great. The waiting area was nice and clean. did not have to wait long for my vehicle to be completed. Overall great experience. More

by dcooper9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Flemming
Sep 10, 2021 -

Lawton Chrysler Jeep Dodge RAM responded

Hi D. Cooper! Thanks for sharing your experience, We appreciate you trusting us with your vehicle! Come back and see us again soon.

September 08, 2021

There was bloody snot on my door handle! But other than that service was great. Fast service. Got me in and out in a little over an hour from when I arrived. More

by timandathenaromero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Lawton Chrysler Jeep Dodge RAM responded

Hi Tim, Thank you for bringing this to our attention. We regret that this happened to you. Our customers are very important to us and we will resolve this issue immediately. We set high standards for ourselves and our team members, and feedback like this will help us to improve. If you would like to discuss this issue further, please contact us at 580-215-5562.

September 07, 2021

I am always satisfied with the service I receive whenever I visit this location. Staff is very friendly and always greets their customers. Thank You More

by ccrue128ers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Flemming
Sep 10, 2021 -

Lawton Chrysler Jeep Dodge RAM responded

Hi there! Thank you for taking the time to review our service. We hope that your problem does not arise again but if it does, we are looking forward to providing you with another high-quality experience!

September 04, 2021

Shawn was extremely helpful especially checking to see if I had the extended warranty. It was quite a relief to find out I had it! More

by amyjordan.afropuffs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

Lawton Chrysler Jeep Dodge RAM responded

Hi Amy! Thank you for taking the time to review our service at Lawton Chrysler Jeep Dodge RAM. We hope that your problem does not arise again but if it does, we are looking forward to providing you with another high-quality experience! Have a great weekend!

September 01, 2021

My experience didn’t start out too well but once I spoke with Brittaney, she was able to help me get things situated with my vehicle. I appreciate her patience and reassurance that I’d be taken care of. More

by RS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Smith
Sep 02, 2021 -

Lawton Chrysler Jeep Dodge RAM responded

RS, we hate to hear that things got off to a rocky start. However, we are pleased to hear that Brittaney listened to you and got everything situated. We appreciate your feedback and thank you for trusting Lawton Chrysler Jeep Dodge Ram with your vehicle. Have a great day!

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