Lawton Chrysler Jeep Dodge RAM - Service Center
Lawton, OK
1,952 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center
The only problem was they did not fill the windshield fluid for both of my cars. fluid for both of my cars. More
Customer service was great. Danielle was very attentive and the service was very good. Recommended service records need o be undated. It was recommending transmission service that had already been done pr and the service was very good. Recommended service records need o be undated. It was recommending transmission service that had already been done previously. The next day I was called wanting to know if I needed to schedule an oil change that I had just completed the day before. More
Danielle was very attentive and satisfied my service requirements along with going out of her way to ensure my vehichle was properly serviced after informing her about the tires not being rotated when t requirements along with going out of her way to ensure my vehichle was properly serviced after informing her about the tires not being rotated when they service technician had annotated it was complete when in fact it had not been completed. Overall satisfied with the customer serve however unsatisfied with the performance of the technicians. More
Went for oil change that costs $58.79. The oil filter was not replaced properly and about 5 quarts of oil leaked out from the top in the engine area. The service manager and a tech came and to the location w not replaced properly and about 5 quarts of oil leaked out from the top in the engine area. The service manager and a tech came and to the location where the car was parked and replaced the oil/filter. Took the car back to the dealership so the oil could be cleaned off. Overall, spent about 2 hours. I recommend this dealership if you do not have anywhere to be. Very, very friendly staff. More
The service department serviced my car professionally. The girl at the service desk had a good sense of humor and was awesome to work with. The girl at the service desk had a good sense of humor and was awesome to work with. More
Customer service was great. The waiting area was nice and clean. did not have to wait long for my vehicle to be completed. Overall great experience. clean. did not have to wait long for my vehicle to be completed. Overall great experience. More
There was bloody snot on my door handle! But other than that service was great. Fast service. Got me in and out in a little over an hour from when I arrived. that service was great. Fast service. Got me in and out in a little over an hour from when I arrived. More
I am always satisfied with the service I receive whenever I visit this location. Staff is very friendly and always greets their customers. Thank You I visit this location. Staff is very friendly and always greets their customers. Thank You More
Shawn was extremely helpful especially checking to see if I had the extended warranty. It was quite a relief to find out I had it! I had the extended warranty. It was quite a relief to find out I had it! More
My experience didn’t start out too well but once I spoke with Brittaney, she was able to help me get things situated with my vehicle. I appreciate her patience and reassurance that I’d be taken care of. with Brittaney, she was able to help me get things situated with my vehicle. I appreciate her patience and reassurance that I’d be taken care of. More