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Lawton Chrysler Jeep Dodge RAM - Service Center

Lawton, OK

4.2
1,952 Reviews
Call Service Center (580) 215-5567

1,952 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center

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September 30, 2021

After tire rotation, I had a low tire pressure warning for all tires. The system recommends 39 psi, all tires were 36psi or lower. More

by james.j.lidstorm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Flemming
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Oct 07, 2021 -

Lawton Chrysler Jeep Dodge RAM responded

James, thank you for sharing your experience at Lawton Chrysler Jeep Dodge RAM. Please give our service department a call at 580-215-5562 so we can address your tire pressure concerns. Our apologies for the inconvenience. We appreciate your business.

September 29, 2021

They right their wrongs and clearly communicate to the customer what needs to be done to their vehicle. More

by ECNORBURY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Flemming
Report | Print
Sep 29, 2021 -

Lawton Chrysler Jeep Dodge RAM responded

Hi there! Thank you for sharing your positive experience at Lawton Chrysler Jeep Dodge RAM. We appreciate your business and hope to see you again soon. Have a great afternoon!

September 28, 2021

Great service. Brittany was very informative and professional. Out of the past ten years this was my best visit. I would recommend this team to other dodge owners. More

by JD
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brittany
Report | Print
Sep 28, 2021 -

Lawton Chrysler Jeep Dodge RAM responded

Hi JD! Thanks for taking a moment to review our service department at Lawton Chrysler Jeep Dodge Ram. We enjoy hearing how team members like Brittany uphold our high standard of customer service! Your recommendation is greatly appreciated and we hope to see you again soon!

September 27, 2021

They are always professional and got me in and out with the oil change in a timely manner. More

by kilvinator
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Wallis, Tony White, Alec Ernce, Danielle Flemming
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Sep 28, 2021 -

Lawton Chrysler Jeep Dodge RAM responded

Hi there! Thank you for taking the time to review our service. We hope that your problem does not arise again but if it does, we are looking forward to providing you with another high-quality experience!

September 27, 2021

Everyone that walked thru the waiting area checked on us to make sure we knew where everything was, etc. Brittany was a joy to talk with and knew her job well. More

by PJPAKP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany
Report | Print
Sep 27, 2021 -

Lawton Chrysler Jeep Dodge RAM responded

PjPakp, we appreciate your feedback. Glad to hear you had a 5-star experience in our service department. Come back and see us again! Have a great evening:)

September 24, 2021

Got our 2020 Jeep Compass serviced and they leftthe Got our 2020 Jeep Compass serviced and they left the Coolant cap loose and dirty hand prints on door and steering wheel. Service was good though. More

by reb2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Flemming
Report | Print
Sep 28, 2021 -

Lawton Chrysler Jeep Dodge RAM responded

Hi Reb. Thank you for taking a moment to rate our service department. We appreciate your business and look forward to working with you again in the future.

September 24, 2021

Not enough attention to costumer. . I felt that the service to my vehicle was my problems and service will happen at your time. More

by tlove7127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danielle Flemming
Report | Print
Sep 30, 2021 -

Lawton Chrysler Jeep Dodge RAM responded

Hi Tlove, thank you for sharing your experience at Lawton Chrysler Jeep Dodge RAM. Your feedback is important to us and we would love to hear more about your experience. Please give us a call to when you get a moment at (580) 350-6000. Thank you!

September 22, 2021

Danielle and the team are totally amazing. They got me in and out and kept me completely informed of the process. More

by HERNANDEZSK39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Flemming
Report | Print
Sep 23, 2021 -

Lawton Chrysler Jeep Dodge RAM responded

Hi Hernandezsk39, we appreciate you taking a moment to leave a review. Glad to hear about your five-star experience with our service department at Lawton Chrysler Jeep Dodge RAM. We look forward to seeing you again! Thank you:)

September 22, 2021

Very good service advisor. Will come back again.Very good communication. Would recommend dealership to other Jeep owners. More

by CHRISSHARRIS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle , Danielle Flemming
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Sep 23, 2021 -

Lawton Chrysler Jeep Dodge RAM responded

Chris, we are pleased that you are satisfied with the LCJDR servicing team. Your recommendation means the world to us, so send all your friends! We look forward to servicing their Jeeps! Thank you!

September 21, 2021

Great work I'm glad to have chosen them to work on my vehicle guaranteed great results. More

by joeljean86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Flemming
Report | Print
Sep 23, 2021 -

Lawton Chrysler Jeep Dodge RAM responded

Joeljean86, thank you for taking the time to review our service. We hope that your problem does not arise again but if it does, we are looking forward to providing you with another high-quality experience! Come back and see us again.

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