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Lawton Chrysler Jeep Dodge RAM - Service Center

Lawton, OK

4.2
1,948 Reviews

1,948 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center

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February 08, 2022

Great experience. I have always bought from Lawton Chrysler Jeep Dodge Ram because they are honest and direct. They have amazing customer service. I have always contacted Taylor for services needed. S More

by JuliaTroup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Wood
Feb 08, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Great review, Julie! We appreciate your business and recommendation. Hope to see you again soon. Thank you!

February 08, 2022

Service department was very friendly and took care of me as soon as I walked through the doors. They worked quickly and had me in and out of the dealership within 30min. More

by Abigail Aceves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Smith
Feb 08, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

We appreciate your business, Abigail. Thanks for trusting our service team at Lawton Chrysler Jeep Dodge RAM. Let us know if you have any questions. Thank you!

February 08, 2022

I took advantage of the snow and I was able to be seen in 30 minutes. More

by kingdonald83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Flemming
Feb 08, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

We like the way you think, KingDonald83! We appreciate your five-star rating and hope to see you again soon. Thank you!

February 08, 2022

Brought my pick up in for overheating problem and I was told that I will need cylinder heads replaced that will cost 3,600 dollars to repair, I took my pick up to another shop and the problem was the therm More

by mose.eldridge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shaun Hamilton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Hello Mose. Thank you for bringing this to our attention. We regret to hear that our service failed your expectations. Our customers are very important to us and feedback like this will help us to improve. If you would like to discuss this issue further, please contact us at (580) 350-6000. Thank you.

February 08, 2022

The staff seemed friendly and the establishment was clean and tidy, also offered snacks while you wait. More

by Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Wallis, Alec Ernce, Danielle Flemming, Brittaney Smith
Feb 08, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Thanks for visiting, Rob! We're happy our service department exceeded your expectations and we hope see you again soon!

February 07, 2022

Danielle and staff are completely amazing! Love everyone at your dealership that have ever been around! More

by starksamanda247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Flemming, Brittaney Smith
Feb 08, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

We appreciate your wonderful review, Starksamanda247. Thanks for trusting us with all your vehicle needs. We'll see you next time!

February 03, 2022

Since 2016 I have ONLY taken my vehicles to LCJD for servicing. The service department is amazing. Brittaney kept me updated on the status of my car. She also went over all of the service options with m More

by kristi_natario
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor- her customer service skills are phenomenal., Brittaney Smith
Feb 03, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Thanks for sharing your experience, Kristi_Natario. We enjoy hearing how team members like Taylor and Brittaney uphold our high standard of customer service to exceed your expectations! We hope to see you again soon!

February 03, 2022

Had an appointment, meant nothing apparently. Ask to reschedule and was told yes but no idea if they could get it in that day either. why have appointments??? just tell me so i can take the vehicle to a More

by None
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Feb 16, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Hi there. Thank you for providing candid feedback and making us aware of this issue. We apologize that your expectations were not met and sincerely apologize for the level of service that you received. At our dealership we set high standards for ourselves and fellow team members, and feedback like yours helps us to continue improving. Please give us a call at (580) 350-6000, to discuss further. Thank you.

February 02, 2022

The service writer Britney was on top of everything had all the answers to all my questions good job More

by NO2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Adair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Smith
Feb 03, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

We appreciate your wonderful review, NO2. We look forward to your next visit. Have a great day:)

February 02, 2022

the ladies at the counter are awesome and so is the service.. been going there for 6 years More

by Jadeengary4eva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Flemming, Brittaney Smith
Feb 03, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Your repeat business is greatly appreciated, Jadeengary4eva! Thanks for trusting Lawton Chrysler Jeep Dodge RAM with your vehicle needs. We look forward to your next visit. Have a great day.

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