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Lawton Chrysler Jeep Dodge RAM - Service Center

Lawton, OK

4.2
1,947 Reviews

1,947 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center

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March 04, 2022

Brought my challenger in for strange noises while turning my wheel. They diagnosed it as power steering same day and had it ready the next morning. Even refunded me the unused portion of power steering pin More

by iamtehsaix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Flemming
Mar 07, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Hi Iamtehsaix. We appreciate you taking a moment to review our service department. We're happy our staff made your experience five-star. If you have any questions, give us a call. Thank you!

March 03, 2022

Received repair to warranty part and a loaner. Repaired all parts and refunded my initial charge. Thanks for the determination and the steadfast work. Mr Hamilton saw this situation through to it More

by jpowers7713
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Jpowers7713, we appreciate your business and appreciate your five-star rating. Let us know if we can be of further assistance. Thank you.

March 03, 2022

It's like any average dealership, change of oil and a suppose inspection. And I say suppose because you can't really see if they actually did it. More

by carlosaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Flemming
Mar 07, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Thanks for visiting Lawton Chrysler Jeep Dodge RAM, Carlosaa. Let us know if you have any questions about your service.

March 03, 2022

Thank you to Shaun for the great job with handling my car problem. Also to the Tech. Michael Koehler for doing an outstanding job on my car tune up. Great job to the Chrysler Service personnel, to Include More

by chief23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Wallis, Alec Ernce, Danielle Flemming, Brittaney Smith
Mar 03, 2022 -

chief23 responded

Thank you for the great service!

March 03, 2022

Thank you for the quick diagnosis and the awesome service. Everyone was friendly and helpful. More

by Alexandergraber88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Flemming, Brittaney Smith
Mar 07, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

We appreciate your wonderful review, Alexandergraber88. Hope you come back and see us again soon. Thank you.

March 02, 2022

Started great. The lady at the desk checked me in quickly, she was nice even answered some questions I had about remaining service. Waited for the truck to get done More

by ANDREA DRAKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Smith
Mar 07, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Andrea, thank you for taking a moment to rate your experience with our service department. We appreciate your feedback and will use it to coach our team so that this doesn't happen again. If you would like to discuss this further, please give us a call at 580) 350-6000. Thank you.

March 01, 2022

Speedy & friendly service I would recommend everyone check the Mopar App for discounts before you service your vehicle More

by Neal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Wallis, Alec Ernce, Danielle Flemming, Brittaney Smith
Mar 07, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Neal, we appreciate your business and look forward to your next visit. Have a wonderful day!

March 01, 2022

Help full cared about their customers and fast service even clean my wind shield I will recommend to my friends More

by MBPATT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Wallis, Alec Ernce, Danielle Flemming, Brittaney Smith
Mar 07, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for the awesome review and repeat business,MBPATT. Your recommendation means the world to us!

March 01, 2022

They were very honest good customer service Representatives fast service I'm very pleased with my service I received More

by ddorrell6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Smith
Mar 07, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Hi Ddorrell6. Thanks for the five-star review and rating. Glad to hear your service was fast and the staff was friendly. We appreciate your business and look forward to your next visit. Have a great afternoon:)

February 28, 2022

Did not check fluids, windshield wipers weren’t changed like promised. Windshield sprayer doesn’t work. Found out after service. More

by NWOODS1987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure who it was
Mar 08, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Hello, NWood1987. Your happiness is our number one priority, and this is not the standard we strive for here at Lawton Chrysler Jeep Dodge RAM. Thank you for taking the time to give us your feedback. We would like the opportunity to make this right. Please give us a call at 580-360-3034. Thank you.

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