Lawton Chrysler Jeep Dodge RAM - Service Center

Very quick service. Was easy to communicate with them and get scheduled. Pretty satisfied. Will be back for future service. Was easy to communicate with them and get scheduled. Pretty satisfied. Will be back for future service. More

Worst experience of my life rip off service sucks dont want to deal with them ever again want to deal with them ever again More

This representative Shaun was very attentive and even recalled my vehicle from the last visit so an excellent employee who pays attention to detail and insurance as a customer gets what they want or at l recalled my vehicle from the last visit so an excellent employee who pays attention to detail and insurance as a customer gets what they want or at least get the answers if they need More

Great oil change. It was free with our purchase of truck. Was asked if we also wanted the tire rotation. Usually a tire rotation is a standard thing included in an oil It was free with our purchase of truck. Was asked if we also wanted the tire rotation. Usually a tire rotation is a standard thing included in an oil change. We were made to beleive no different. We were not told it would be an extra cost(as we went in only to get the free oil change). Went to desk to checkout a f were told we owed money for the rotation. Not happy nor pleased with that part of our experience. People should be made aware of a service costing something "extra". More

As always I was take excellent care of. Service time was prompt and as always courteous . Service time was prompt and as always courteous . More

They are very friendly and the waiting room is very clean every one seemed happy to be there every one seemed happy to be there More

While the original requested service only took a reasonable time, the upsell service could not be completed in a reasonable timeframe. After a nearly one-hour wait, I told the service advisor that reasonable time, the upsell service could not be completed in a reasonable timeframe. After a nearly one-hour wait, I told the service advisor that I would have the additional service at a later date ( they were still waiting for delivery of a filter ). When I attempted to leave the facility, I found my seat adjustment would not work correctly. Bottom line is the service rep returned my vehicle to the service area, fixed the seat adjustment problem, and since the upsell filter had now arrived, installed it at no charge - just for the trouble and aggravation. I’m definite a happy customer. More

I was having a bad day and very stressed about everything. The people in the service dept. we're very nice and pleasant to talk to. They were also very professional. I didn't want to be there to b everything. The people in the service dept. we're very nice and pleasant to talk to. They were also very professional. I didn't want to be there to begin with but it turned out to be the best part of my day. I wouldn't want to go to any other place. More

Thank you for the service to our car. Helping us keep it for a long time. Helping us keep it for a long time. More

Service was great! Got in and out quickly! Very pleased with my visit at the dealership. Got in and out quickly! Very pleased with my visit at the dealership. More