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Lawton Chrysler Jeep Dodge RAM - Service Center

Lawton, OK

4.2
1,801 Reviews

1,801 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center

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December 03, 2024

A the members that I interacted with at the servicing department were great and knowledgeable. I appreciated all their hard work. More

by matthewbato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback, Matthew! We’re glad to hear our service team provided you with great, knowledgeable assistance. Your appreciation means a lot to us, and we look forward to serving you again!

December 01, 2024

What a promise you they do not twenty thousand and I screwed me never again More

by Kovachkdk46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Santiago
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Hamilton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Sampley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Turrieta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brown
3.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Butler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

We sincerely apologize for any frustration you've experienced. Please reach out to us directly so we can better understand your concerns and work toward a resolution.

November 28, 2024

This dealership doesn't stick by its word. And they don't have the place in order.no one knows what's going on .customer service is trash! U need new general manager More

by Kovachkdk46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shaun Hamilton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

We’re sorry to hear about your disappointing experience. Your feedback is important to us, and we’d like the opportunity to address your concerns. Please contact us directly so we can work toward improving and making things right.

November 28, 2024

Haven’t spent much time at the dealership. Will probably start. Thanks for your help Shaun More

by powersall44
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback! We're glad Shaun could assist you, and we look forward to helping you more in the future. Don't hesitate to reach out if you need anything!

November 25, 2024

Ariel is an amazing worker and a very talented and professional working. She is such an acceccept for any type of employment. More

by stephanierussell1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Denio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drivers
Nov 25, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for the wonderful feedback, Stephanie! We’re so glad to hear about your experience with Ariel—she truly is an asset to our team. 😊

November 23, 2024

They are efficient, professional, knowledgeable about my car and what is needed in preventive maintenance to keep the vehicle running well. More

by JOHN.W.REID13
Recommend Dealer
Yes
Employees Worked With
Ariel Denio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your kind words, John! We're glad to hear our team provided efficient and professional service. Keeping your vehicle running smoothly is always our priority! 🚗😊

November 23, 2024

She was amazing. And got me in and out without any delay. And was kind More

by Kaitlyn Sutton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Turrieta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Marchese
Nov 25, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback, Kaitlyn! We're thrilled to hear you had such a smooth and kind experience. We'll share your praise with the team! 😊

November 22, 2024

I appreciate Ms Barbara for attending my needs promptly and explaining what needed to be done More

by JACKBRENDA93
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your kind words! We're so glad Ms. Barbara could assist you promptly and clearly. We’ll be sure to share your appreciation with her! 😊

November 22, 2024

I was sent coupons for my oil change and to rotate the tires. I presented the coupons to Mr. Hamilton when I arrived for my appointment. He told me that I couldn’t use both coupons, they might not cover p More

by AUTUMNJHNSN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shaun Hamilton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback about your recent service visit to Lawton CJD. We understand how frustrating it can be to navigate coupons and fine print. In the future, please present any coupons upfront. If you don’t receive a clear explanation, feel free to ask for me directly—I’d be happy to assist and clarify the details. Many coupons have disclaimers like "cannot be combined with other offers," which can cause confusion. If you have any questions, don’t hesitate to reach out to me at 580-771-3339. Thank you, Todd Brown

November 19, 2024

Very nice and friendly service , worked with me and helped me get a car that I actually liked More

by CORDELDANIEL12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Denio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, CORDELDANIEL12! We're so happy to hear you found a car you love. Enjoy the ride, and we look forward to seeing you again! 🚗😊

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