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Lawton Chrysler Jeep Dodge RAM

Lawton, OK

Overview
Employees
Reviews
Vehicles
4.4
3,076 Reviews
Leave all preconceived notions about car dealerships at the door. Lawton Chrysler Jeep Dodge RAM is a singular car buying experience. Not only do we have vehicles of the highest caliber and one of the largest inventories in the area, but we also offer you an amicable, pressure-free car buying environment where you can feel free to ask questions, test out any vehicle, and rest assured you're dealing with a well trained, knowledgeable and trustworthy staff. If you're in Fort Sill, Norman or Ardmore, Oklahoma or Wichita Falls, Texas, Lawton Chrysler Jeep Dodge RAM wants to be your favorite place to shop for a vehicle.
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215 SE Interstate Dr

Lawton, OK

73501

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Showing 3,076 reviews

August 17, 2023

Explained diagnostic situation for me to understand and was very helpful and friendly customer service! More

by STEWART.KASS1294
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Smith, Myracle key
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Aug 18, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for trusting our team with your vehicle needs,, Kass1294! We are pleased to hear that our team provided a clear explanation of your vehicles diagnoses. If you have any further questions or needs, please don't hesitate to reach out. We're here to assist you!

August 16, 2023

I have been coming to this dealership for about 13yrs for my vehicle service & repair. I’m taking my vehicle to Merit Dodge in Duncan for my service because of the lack of continuity in personal & the consta More

by Neal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brittaney Smith
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Aug 17, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you Neal for your feedback about your recent service visit to our facility. And thank you for being a loyal customer for 13 years! Unfortunately, since COVID, turnover with employees is occurring more and for that I apologize. We here at Lawton CJD strive for excellent customer service so we are always training our staff to the highest of standards. We care about the condition of your vehicle, This you know by the 13 years you have been our customer. The service advisors are required to advise you of any maintenance that is due. You have the right to approve or deny any of the items that are recommended! We know that your vehicle is the 2nd most expensive purchase that you will make normally and we want to help you keep it fully operational and reliable. Southwest Oklahoma has severity in climate and we actually recommend services around that. We value your loyalty and your business and hope you will continue to give us the opportunity to complete your vehicle service needs. Please reach out to me at 580-771-3339 to further discuss this situation. Thank you, Todd Brown.

August 16, 2023

Great customer service, had my updates done quickly and my repair was completed at the same time. More

by sunpower90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 17, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Hi Sunpower90. Thank you for sharing your positive experience with our customer service. We're glad to have been able to efficiently handle your updates and repair all at once. If you have any more needs in the future, feel free to contact us. We're here to help!

August 15, 2023

Always a great experience. Always very nice people to work with. Prompt and fast car service! More

by sbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Smith, Myracle key
Report | Print
Aug 17, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your five-star rating and review, sbrown. We are pleased to hear that you always have a great experience with our team and appreciate our prompt service. If you have any questions or need further assistance, please let us know.

August 15, 2023

Brittaney Smith was very knowledgeable and let us know what to expect. Great service agent More

by jk3nn3dy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Smith
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Aug 17, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for trusting our Lawton CJDR team with your vehicle needs,Jk3nn3dy. We are pleased to hear that Brittaney's knowledge and assistance left a positive impression on you. If we can be of further assistance, please do not hesitate to reach out!

August 14, 2023

We were heading on a trip north for a family reunion, and our car just quit on us several times. We called Lawton Chrysler Jeep Dodge RAM to see how late they were open on a Fri night. Thank heavens we wer More

by billandannebrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A young man came out to help us too, but I’m sorry we can’t remember his name, only his kindness! , Brittaney Smith
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Aug 14, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for trusting Lawton CJDR with your vehicle needs, Brown family! We were happy to assist you and get you on the road to your family reunion. We appreciate your taking a moment to share your experience with Brittaney and our team and we hope you all had a wonderful time with your family. Let us know if we can be of further assistance.

August 14, 2023

Overall, I had a good customer experience. However, it could have been better if LCJDR filled the gas tank before I left the lot!😊 More

by JOHNSONTARA1972
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Hendricks, Tanner Sampley
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Aug 17, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for sharing your positive overall experience with us, Tara. We appreciate your feedback, and we'll certainly take note of your suggestion regarding filling up the tank.😊 If you have any more feedback or questions in the future, please feel free to reach out. Enjoy your new Hyundai and welcome to Lawton CJDR family!

Aug 17, 2023 -

JOHNSONTARA1972 responded

Thank you so much! I'm enjoying my new Hyundai and I'll be sure to send customers to LCJRD! ☺️

August 13, 2023

Everyone was friendly and helpful if I had questions about anything they did they’re best to answer and if I need any feed back on what I needed done I was priority that’s why I keep going back jobs is More

by billyquiroz8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Smith, Myracle key
Report | Print
Aug 14, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for sharing your experience, Billy! We are pleased to hear our team was friendly, knowledgeable and made your service a priority. We appreciate your business and look forward to working with you again in the future.

August 12, 2023

The people at lawton chrysler jeep dodge ram treated my daughter and I very well and all were very reliable, reasonable, RESPECTFUL and caring to us ,thank you so much. More

by rosemarieclark98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ORTAGA, R, Chris Hendricks, Justin Gearhart
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Aug 14, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for sharing your experience, Rose Marie. We are pleased to hear our team was reasonable, respectful and caring throughout the process. We appreciate your business and welcome you to the Lawton Chrysler Jeep Dodge RAM family!

August 12, 2023

Staff understands the situation you run into when they have concluded to a definite solution! I applaud the GM Antonio for his untiring devotion to the customers! Hats off to you Antonio! And also to Todd More

by Ltaimanao1981
Recommend Dealer
Yes
Employees Worked With
Anthony Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 14, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

We're glad to hear that the staff's understanding and commitment to finding solutions stood out to you, ltaimanao1981. It's wonderful to hear that the GM-Antonio, Todd and Shawn was dedicated to ensuring your satisfaction. We know your appreciation means a lot to them, I'm sure. If you ever need further assistance, feel free to reach out.

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