Lawton Chrysler Jeep Dodge RAM

Brittney was great. The wait time is always long even with an appt. My tan leather seats had greasy handprints on them where they pushed the seats back. Luckily I had le The wait time is always long even with an appt. My tan leather seats had greasy handprints on them where they pushed the seats back. Luckily I had leather cleaner in my car and got the stains out. More

Very clean waiting area, Barbara was a great help, kept me updated on all concerns. Was in and out in about 1:15 hours. Nothing was hidden. Very upfront with any issues or questions. Only thing I have an i me updated on all concerns. Was in and out in about 1:15 hours. Nothing was hidden. Very upfront with any issues or questions. Only thing I have an issue with is, (which has nothing to do with Lawton Ram personal) I have 2 recall notices for my truck, 1 from over a year, and a recent 1. They have no idea when parts will ever arrive More

It was an extremely difficult experience. My warranty information was lost and needed to be given too the service admin personnel on three occasions over 8 days. The lack of communication on My warranty information was lost and needed to be given too the service admin personnel on three occasions over 8 days. The lack of communication on how long they would have my vehicle there prevented me from using my warranty to get a rental vehicle and put unnecessary strain on my household. This is a service i paid for with the extended warranty and I was unable to use this benefit due to there disorganization. The determination for my diagnostic was that my oil filter housing was leaking ( needed a new oil filter ) this process took 8 days. I will say that the service manager did get in contact with me to address my issues but surprisingly I was not offered any reduction in cost or compensation, which I normally am not one to ask for but I was limited on how I could utilize my warranty benefits due to the fact they "lost/misplaced the information in the notes". They were very nice and the facility was clean. The work was done well but not in a timely manner. The service manager seems to sincerely care about improving the quality of service at this dealership but I did feel I could have been better compensated for my troubles. More

I will never buy another car from this dealership again. I will tell that to everyone. It had 56,000 miles on it & the AC went out. Cost me $1,400 , it did nothing. It has been back 3 more times. Never fixe I will tell that to everyone. It had 56,000 miles on it & the AC went out. Cost me $1,400 , it did nothing. It has been back 3 more times. Never fixed. Now they say it will be $3,000 plus parts. Go elsewhere. This is SORRY place. More

Fast and easy to work with. Got my fiancés car in and out with no issues. Got my fiancés car in and out with no issues. More

Professional and courteous service from everyone. He was detailed and honest with the overall assessment of my vehicle. Service was quick and I didn’t stay as long as anticipated. I plan to return fo He was detailed and honest with the overall assessment of my vehicle. Service was quick and I didn’t stay as long as anticipated. I plan to return for follow-up service as necessary. More

They did a good job. My only complaint is that it I dropped the truck off on Tuesday and it was not ready until Friday. It shouldn't take that long to get parts. My only complaint is that it I dropped the truck off on Tuesday and it was not ready until Friday. It shouldn't take that long to get parts. More

The people were pleasantly professional and knowledgeable regarding any questions I had. They weren’t high pressuring me into the sale and allowed me time to discuss it with my son. Overall a wonderful exper regarding any questions I had. They weren’t high pressuring me into the sale and allowed me time to discuss it with my son. Overall a wonderful experience!! More

The staff was very friendly and knowledgeable. My salesman went above call of his duty. I'll recommend this salesman and this dealership to my family and friends. My salesman went above call of his duty. I'll recommend this salesman and this dealership to my family and friends. More

As always, the Team is amazing! This is our 8th vehicle that we've purchased from this dealership! This is our 8th vehicle that we've purchased from this dealership! More