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Lawton Chrysler Jeep Dodge RAM

Lawton, OK

Overview
Employees
Reviews
Vehicles
4.4
3,076 Reviews
Leave all preconceived notions about car dealerships at the door. Lawton Chrysler Jeep Dodge RAM is a singular car buying experience. Not only do we have vehicles of the highest caliber and one of the largest inventories in the area, but we also offer you an amicable, pressure-free car buying environment where you can feel free to ask questions, test out any vehicle, and rest assured you're dealing with a well trained, knowledgeable and trustworthy staff. If you're in Fort Sill, Norman or Ardmore, Oklahoma or Wichita Falls, Texas, Lawton Chrysler Jeep Dodge RAM wants to be your favorite place to shop for a vehicle.
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215 SE Interstate Dr

Lawton, OK

73501

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Showing 3,076 reviews

March 21, 2024

I'm not happy with the service that I received because all of my questions were not answered. More

by JOHNSONTARA1972
Recommend Dealer
No
Employees Worked With
Barbara Lavendusky
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barbara Lavendusky
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Mar 22, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you so much for your feedback from your recent service visit to Lawton CJD! We are always willing to go the extra mile and answer the questions presented to us. It appears that we may have fallen short in this case. Let me apologize for our team not fully addressing the questions that you have. I'd be more than happy to try and help answer those questions that you may have about your vehicle. Please feel free to reach out to me at 580-771-3339. Thank you, Todd Brown.

March 21, 2024

Need more reasonable pricing. I shouldn't have to pay extreme prices to maintain a vehicle I purchased from the dealership More

by Gregory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Santiago
3.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Hamilton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Wilson
3.0
This rating includes all reviews, with more weight given to recent reviews.
David Adair
3.0
This rating includes all reviews, with more weight given to recent reviews.
Maurice Sleet
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback, Gregory. We appreciate your input regarding pricing and will take it into consideration as we strive to improve our services. Customer satisfaction is important to us, and we're always looking for ways to enhance your experience.

March 20, 2024

The only thing that was good was the repair. The billing was a nightmare. I thought they would never get my billing correct. Even the service manager was puzzled. More

by jamesjayjay9.jj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shaun Hamilton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Wilson
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Adair
5.0
This rating includes all reviews, with more weight given to recent reviews.
James McElmurry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Butler
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback from your service experience jamesjayjay9.jj. Being completely transparent in what we do is in the upmost importance within our daily operations here at Lawton CJD. I know we had an issue with pricing and it definitely caused some delays with getting you back to your vehicle in a timely fashion. I was under int impression that You and I worked everything out before you left in regards to the billing issues. If you have any questions or concerns about this transaction, please don't hesitate to reach out to me. My number is 580-771-3339. Thank you, Todd Brown

March 20, 2024

I felt well taken care of. Everyone was courteous and professional. The staff was very helpful and easy to deal with. Overall a very good experience. More

by MGMoor1313
Recommend Dealer
Yes
Employees Worked With
Muarice
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Mar 22, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for sharing your experience, MGMoor1313! It's wonderful to hear that you felt well taken care of and found our staff courteous and professional. We're glad to have made your experience a positive one!

March 20, 2024

Very knowledgeable and professional. The service department was thorough and quick to make repairs on my van. More

by JOHN.W.REID13
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Hamilton
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Jul 11, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, John! We're delighted to hear that our service department provided knowledgeable and professional service for your van. We're here to help with any future service needs you may have!

March 20, 2024

I would have to say that the QC (quality control)is not very good after a customers vehicle has been serviced. If you would like more details please give me a call. More

by LBLASER200
Recommend Dealer
No
Employees Worked With
Barbara Lavendusky
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barbara Lavendusky
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March 16, 2024

Great place to go for all of your vehicles, not just dodge. The team there is amazing in both customer service and mechanical prowess. More

by DMURPHY17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, DMURPHY17! We're delighted to hear that you had a great experience at our dealership and found our team to be amazing in both customer service and mechanical expertise. We're here for all your vehicle needs, and we appreciate your recommendation. If you ever need assistance in the future, feel free to reach out to us.

March 16, 2024

Lawton Chrysler Ram, etc. did a wonderful job finally fixing my truck that two other dealerships gave up on! More

by rbiggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, rbiggs! We're thrilled to hear that Lawton Chrysler Jeep Dodge Ram went above and beyond to fix your truck when others couldn't. Your satisfaction is our priority, and we're here for any future needs you may have. Drive safe!

March 14, 2024

We were greeted by Todd for our oil change & refer us to the clerk & it was great experience. They were attentive & nice employees. Also didn't get her name tall slim female was very nice, offer us a good d More

by adengcolson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, adengcolson! We're delighted to hear that Todd and our team provided you with a great experience during your oil change. We strive to be attentive and friendly, and we're glad you found our employees to be just that. We appreciate your feedback and look forward to serving you again in the future. If you have any further questions or need assistance, don't hesitate to reach out. Thank you for choosing Lawton Chrysler Jeep Dodge RAM!

March 13, 2024

I drove from Arizona to buy my jeep at the dealership and get my car serviced. I appreciate your welcoming environment and willing to help and work with me. Service excellent More

by ccnez86
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barbara Lavendusky
Report | Print
Mar 18, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, ccnez86! We're honored that you made the journey from Arizona to visit our dealership and utilize our services. Providing a welcoming environment and excellent service is what we strive for, and we're glad we could meet your expectations. If you ever find yourself in need of assistance again or have any questions, please don't hesitate to reach out. We appreciate your business!

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