Lawton Chrysler Jeep Dodge RAM

It was a great first experience with a lot of great help It was my first experience at a dealership and it was great can’t wait for many more with them. Y’all should check them out It was my first experience at a dealership and it was great can’t wait for many more with them. Y’all should check them out More

Bad communication & service I had to bring my van I had bought the previous week to the dealership for tinting of my window & to put a hitch on it per my purchase agreement. I ha I had to bring my van I had bought the previous week to the dealership for tinting of my window & to put a hitch on it per my purchase agreement. I had told them that the vehicle hadn’t been detailed when we bought it & their was goo on my inside windows. They were also supposed to get me the second key to my vehicle. They agreed about everything & said they would take care of it! We arrived at 8:30am because our appointment was for 9am. We drove 60 miles to bring our vehicle in. They agreed to let us use a loaner vehicle so we wouldn’t have to sit in the dealership. They said it would take around 2-2 1/2 hours & that they would call me when it was done. It was a very cold day out so there wasn’t much to really do. (not their fault) We drove in Lawton to have breakfast, wheat shopping to many stores & when I didn’t receive any call, we decided to kill more time by going to lunch. We decided that we would return to the dealership around 1pm. . My vehicle was sitting in the parking lot with no hitch put on & nothing cleaned. When my husband went back to find out why the work hadn’t been done on it, a employee hurried up & took our vehicle into the garage area. We we’re told that they had gotten the wrong part for the hitch & that they had gotten the right one in now! We had to wait for another 3 hour for them to get the hitch put on & when we left the dealership after 4pm, nothing had been cleaned inside it & we left without the second key because they said they couldn’t find it & would have to order one... that means another trip back to Lawton to get the key & have it programmed. They were aware that they had to have this key for over a week & I had called & reminded them of it days before my appointment. Needless to say, it was a very upsetting day(AGAIN) at the dealership & no one seemed to know what was going on the entire time we were there !! I spent a entire day for something that was only supposed to take 2-2 1/2 hours. We didn’t get home from Lawton till after 5 pm & we we’re completely worn out & disappointed (AGAIN) with the service we received! I will never recommend this dealership to anyone & I will never buy another vehicle from them!! Our salesman was friendly & trying to make things right for us. (Not his fault) More

Great experience Preston and Anthony was great Great people go see Preston and he will take care of you. We never had a great experience of buying a car untold we went to Chrysler Jeep and Dodge. P Great people go see Preston and he will take care of you. We never had a great experience of buying a car untold we went to Chrysler Jeep and Dodge. Preston was above and beyond with his service he did with was. More

Terrific Service I never have any trouble when I go there. I always set up my appointment online & it is very user friendly. The staff are always friendly & helpful. I never have any trouble when I go there. I always set up my appointment online & it is very user friendly. The staff are always friendly & helpful. I would definitely recommend them. More

Oil service Fast and accurate service. Friendly customer service. It was my first time going and Everyone was very helpful. They told me a time frame and got th Fast and accurate service. Friendly customer service. It was my first time going and Everyone was very helpful. They told me a time frame and got the service done during that time. Will be going back. More

Easy/Transparent Process Great job! Came for a used vehicle, and was able to loan it to me for the day to pick up my wife. Great customer service, and was confident and comfor Great job! Came for a used vehicle, and was able to loan it to me for the day to pick up my wife. Great customer service, and was confident and comfortable with my purchase. More

A awesome experience IT WAS QUICK .... WAS OFFERED THE BEST PRICE FOR THE CAR...... WAS NOT PUSHED TO BUY SOMETHING I DIDN'T WANT.... CUSTOMER SERVICE FRIENDLY... . EXCE IT WAS QUICK .... WAS OFFERED THE BEST PRICE FOR THE CAR...... WAS NOT PUSHED TO BUY SOMETHING I DIDN'T WANT.... CUSTOMER SERVICE FRIENDLY... . EXCELLENT More

Great place to work with Drove up from Clyde, Tx to look a new truck and see about making a trade. Richie was our salesman, he was great and friendly. We ending up buy 2 veh Drove up from Clyde, Tx to look a new truck and see about making a trade. Richie was our salesman, he was great and friendly. We ending up buy 2 vehicles. Very pleased, I would highly recommended to go and see what they have, even if it is 4 hrs away, worth the drive. D Jones More

Very well taken care of Service wise everything was excellent. The down side was the very limited parking to leave car, and tight quarters after picking up car to leave lot Service wise everything was excellent. The down side was the very limited parking to leave car, and tight quarters after picking up car to leave lot More