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Lawton Chrysler Jeep Dodge RAM
Lawton, OK
3,091 Reviews
Leave all preconceived notions about car dealerships at the door. Lawton Chrysler Jeep Dodge RAM is a singular car buying experience. Not only do we have vehicles of the highest caliber and one of the largest inventories in the area, but we also offer you an amicable, pressure-free car buying environment where you can feel free to ask questions, test out any vehicle, and rest assured you're dealing with a well trained, knowledgeable and trustworthy staff. If you're in Fort Sill, Norman or Ardmore, Oklahoma or Wichita Falls, Texas, Lawton Chrysler Jeep Dodge RAM wants to be your favorite place to shop for a vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
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Showing 3,092 reviews
July 17, 2020
The dealership is top notch. My sales associate ( Mr. Bryant) was knowledgeable, patient, and proactive. They worked with me to get you to get the deal done. I will definitely come back. Bryant) was knowledgeable, patient, and proactive. They worked with me to get you to get the deal done. I will definitely come back. More
by robjanettuttle
Verified CustomerEmployees Worked With
Troy Ayers, Tanner Sampley, Markeith Bryant, Jorge Castro
July 16, 2020
General The Sales people gave me the feeling that if they didn't have it on the lot I just didn't need it. The Service section has always treated me right. The Sales people gave me the feeling that if they didn't have it on the lot I just didn't need it. The Service section has always treated me right. More
by OKLAMASON
Employees Worked With
Sorry, no names. Not going to be a part of taking someones bonus away.
July 16, 2020
The smoothest deal I have ever done , the people where very polite and curious. A pain free deal with no hassle was able to walk around and make my own decision on what I wanted thank you very much very polite and curious. A pain free deal with no hassle was able to walk around and make my own decision on what I wanted thank you very much More
by towhook
Employees Worked With
Chris Hendricks, Troy Ayers, Justin Gearhart, Stephen Love
July 13, 2020
Our sales guy was a great person to work with. Worked real hard to get us what we wanted. Side note, really loves his country music and sing good. real hard to get us what we wanted. Side note, really loves his country music and sing good. More
by roe.robert88
Employees Worked With
Troy Ayers, Markeith Bryant
July 11, 2020
Truck was 5 stars but customer service 0 stars. Was over charged for step rails and Sales manger Jorge has no time to call back and make it right. They charged me for running boards but I wanted tubular ste charged for step rails and Sales manger Jorge has no time to call back and make it right. They charged me for running boards but I wanted tubular step rails. About a 400.00 difference, spoke with Tanner who said he gave Jorge the message 3 times and yet to receive a call. Terrible customer service. Would not do business with them and would not recommend them. More
by jamieourn
Employees Worked With
Tanner Sampley, Jorge Castro
July 11, 2020
above average friendly service but my paper work was incomplete i think too long to complete the wanted services in my opinion 0710 until 1135 is too long friendly service but my paper work was incomplete i think too long to complete the wanted services in my opinion 0710 until 1135 is too long More
by ljcloud
July 11, 2020
New Jeep I have been a lifelong Jeep guy and have been eagerly awaiting the Gladiators. When I saw one that Lawton had built up the way I would, then I had to I have been a lifelong Jeep guy and have been eagerly awaiting the Gladiators. When I saw one that Lawton had built up the way I would, then I had to stop by and look. Then the staff bent over backwards in order to get me into this Jeep and I appreciate it very much. More
by geraldrhoover
Employees Worked With
Troy Ayers, Tanner Sampley, Jorge Castro
July 11, 2020
Never again Where to start... Took my Jeep (still under warranty) to them at about 7:30am for a Service. Stated that it was overheating and the E-brake seemed a b Where to start... Took my Jeep (still under warranty) to them at about 7:30am for a Service. Stated that it was overheating and the E-brake seemed a bit spongy. Figured that I would here something later that day. Service on my high end vehicle takes about 1/2 a day. No call anytime that day and late afternoon into the second day. So I called them. Got no call back about my vehicle. The next morning (Day 3) around 10:00 I get a text about my Jeep. Not a call, a text. They were still looking at the overheating. I finally call them afternoon trying to figure out what the deal is. Anyway, they say it needs a new thermostat and it isn't covered under warranty. Fine, after 3 days I could care less. Finish the service and get me back my Jeep. Oh and later, the water pump is leaking. It's all a blur from here, I am so angry. I know they weren't getting the pump and thermostat until Friday morning. So again, figuring it would be late afternoon, and I could get it back. Nope, it was Monday. Anyway , my service cost me $650 in the long run. Noticed they rotated the tires on it (as they should have according to the service), but nothing about the e-brake. I asked about it, I was told it takes too long and is too difficult to adjust the e-brake. But the tech noticed it was spongy and decided to do nothing. Secondly there is no way in xxxx the tires were rotated. Same spare and there was NO disturbance of dirt on the other 4 wheels. Never again will I use them or purchase anything from them. Oh and it still smells like coolant and overheats. If I could rate it a negative number I would. More
by r3nagad3
Employees Worked With
I don't remember all the people I talked to. I know at one time I talked to a manager of some department.
July 11, 2020
Every employee I had contact with was Friendly and very helpful. Rey made certain he knew which Jeep I was interested in and helped facilitate the whole process. The financial person clearly explained opti helpful. Rey made certain he knew which Jeep I was interested in and helped facilitate the whole process. The financial person clearly explained options. I would recommend Lawton Jeep. More
by WANDAPRIDDY1
Employees Worked With
Chris Hendricks, Troy Ayers, Reinaldo Ortega
